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Were You Late to Work This Morning?

February 17th, 2009 @ 10:25 am

6 Comments

Categories: Management, Productivity, Work Life, morale

Tags: Lost Productivity, Team Management, Recruitment & Selection, Strategy, Management, Human Resources, Workforce Management, CC Holland

Come on, admit it: Some of you read this headline and experienced a jolt of recognition. Many, if not most, of us have straggled in late on occasion. But is it really that big a deal?

Some would argue yes. Employee lateness that’s not recorded costs hundreds of hours in lost productivity. If a CEO is 10 minutes late every day, it costs the U.S. economy $90 billion in lost productivity. And chronic tardiness might strain your relationship with your boss and team, since it could send the message that whatever’s making you late is more important (or interesting, or worthwhile) than they are.

Personally, I don’t think occasional lateness is that big a deal. Sometimes it’s just unavoidable, especially if you’re at the mercy of random traffic patterns or weather events. There’s a wide range of other factors — a missed bus, kid-related delays, an alarm clock that didn’t go off — that are part and parcel of life and can’t be planned for.

And in my experience, most of the people who show up a little bit late tend to make it up on the other end. I once had a boss who regularly showed up at 10 a.m., although the official start time was 8:30 — but he never headed home before 8 p.m. I think the company more than got its money’s worth out of him.

Now, I’m not condoning the perpetual latecomer who still punches out at 5 on the dot. Chronic tardiness is rude, affects morale, and just isn’t good business. But I don’t think we should make a federal case out of the occasional late arrival. I’m even willing to overlook someone showing up a little late once or twice a week, as long as he does his job well.

But maybe I’m too lenient. What do you think? Should occasional tardiness be tolerated, or is a culture of punctuality the better business model?  Share your thoughts in the comments section.

(image by lostinfog via Flickr, CC 2.0)

CC Holland is an award-winning writer and editor whose work appears in several national publications and Web sites.

 
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  •  
    1

    dunski

    02/18/09 | Report as spam

    RE: Were You Late to Work This Morning?

    Who quantified CEO productivity. That was a joke.

  •  
    2

    slkgirly

    02/18/09 | Report as spam

    RE: Were You Late to Work This Morning?

    I agree that occasional tardiness can be accepted to a certain treshold. Arguement of clocking out late the day before as an excuse may not always be acceptable for tardiness. If in a culture where most of the staff has to clock out later than official working hrs and when majority still makes an effort to come in punctual, it shows a degree of disrecpect others. It also shows how well a person time manages.

  •  
    3

    carerb

    02/19/09 | Report as spam

    RE: Were You Late to Work This Morning?

    Define "occasional" and if you ignore that, when you do have to deal with an actual attendance problem, say someone who doesn't put in the time on the other end, you deal with the employee saying "but it's never been an issue before"...

    I actually agree with your sentiment but find in practice with employees if you don't at least say "why were you late today?" on each "occasion", you allow a bigger problem to develop.

  •  
    4

    carerb

    02/19/09 | Report as spam

    RE: Were You Late to Work This Morning?

    Define "occasional" and if you ignore that, when you do have to deal with someone who doesn't put in the time on the other end, you have an employee saying "but it's never been an issue before".

    I actually agree with your sentiment but find in practice if you don't at least say "why were you late today?" on each "occasion", bigger problems can develop.

  •  
    5

    heatherlee

    02/19/09 | Report as spam

    RE: Were You Late to Work This Morning?

    Question: What is considered 'late'...is there a buffer zone of 5 - 10 minutes late, or is late one minute over the official start time? I'm all for leniency - just because you make it to work at 8am, doesn't mean you are working harder. Many are there making coffee or chatting about the happy hour events. When I arrive at 8:05, I begin my work at that time. I think it's more of an issue that you are getting your job done, not if you are present between certain hours. Esepecially with the increase of people working from home. I 'plug in' on Sundays most of the time. It all evens out.

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    6

    randers77

    02/25/09 | Report as spam

    RE: Were You Late to Work This Morning?

    I've found that often managers who impose very strict punctuality rules often have little concept of productivity but a huge idea about playing politics. I worked with one who put one of his teams on a warning for coming in 15mins late every day and taking "unofficial" lunches. The team performed chemical synthesis and by taking late lunches were able to do 2 in a day rather than one, and also easily stayed an hour late every day (after the manager had left at 4.30 exactly).
    They were told to go back to "official" break times because it was giving the team a bad reputation when seen walking past the plant manager's office at unusual times. Really? Why not just explain why they were doing it?
    That form or politics over productivity makes me fume.

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