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Hack Your Subject Lines To Improve E-Mail Productivity

July 7th, 2008 @ 12:47 pm

8 Comments

Categories: Productivity, Technology

Tags: Staff, Subject Line, GetPredictableSuccess, E-mail, Online Communications, CC Holland

Want to get immediate productivity gains with your e-mail? Implementing some simple e-mail protocols can really ramp up your efficiency. GetPredictableSuccess offers these suggestions.

Use the subject line coupled with EOM. If you can convey the entire message in less than 60 characters or so, put the whole message in the subject line and end with [EOM]. This keeps your reader from having to actually open an e-mail. Example: Staff meeting today at 3 p.m. in Conference Room 2 [EOM]

No reply required? Use NRR. Example: Agenda for staff meeting attached. [NRR]

Call out a Y/N question. If a simple yes or no is all that’s needed, alert the reader in the subject line. Example: Decision needed on location of staff meeting [Y/N]

Get a timely reply using RB+. A week from now = [RB+7], a month = [RB+30], etc. Need it today? [RB+0]. An hour from now? [RB+0.1] Example: Will you be attending the staff meeting? [RB+2] [EOM]

Acknowledge a previous request with PYR. If you’re responding to a previous request, let them know your e-mail isn’t initiating a new action. Example: Agenda attached for staff meeting [PYR].

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CC Holland is an award-winning writer and editor whose work appears in several national publications and Web sites.

 
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  •  
    1

    gaelgrad

    07/07/08 | Report as spam

    Meeting necessary?

    Do you think that this could be implemented without a meeting or some sort of a 'cheat sheet' distributed to colleagues? What might be the best way to ensure that your timesavers are being utilized?

  •  
    2

    CC Holland

    07/08/08 | Report as spam

    Nah, just a quick memo should do

    The idea here isn't to make life MORE difficult by creating a ton of tricky acronyms. These are just a few ideas. I think most people would get the hang of it within a few days...EOM, for me, was something I picked up by accident a year or so ago and I gotta say, it's been quite helpful. As for the others? Take what's useful and ignore the rest. happy

  •  
    3

    Enrico Pallazzo

    07/07/08 | Report as spam

    E-mail Shorthand

    I'm wondering the same thing gaelgrad is. I haven't seen those abbreviations used in corporate e-mail before, and I'm wondering whether others would know what it meant without being previously briefed. For example, if I got the sample message used for "EOM," I'd have thought the meeting was about "End of Month" figures or something like that.

    For brief communications, I've found Instant Messaging can do the trick as well. I previously worked at a company where we were required to have, and log into, ICQ at all times when we were on the clock. I know some companies are worried about employees abusing the IM programs, but I think the benefits could outweigh those problems.

  •  
    4

    CC Holland

    07/08/08 | Report as spam

    IM rules

    I'm a big fan of IM as well! I think it's a definite boost to efficiency. Thanks for the suggestion!

  •  
    5

    Live2Post

    07/07/08 | Report as spam

    RE: Hack Your Subject Lines To Improve E-Mail Productivity

    Another way is to have email preview ('reading pane' in Outlook) enabled so you don't have to ever open any emails.

  •  
    6

    CC Holland

    07/08/08 | Report as spam

    If you're on the go, not so much...

    Yep, the Outlook pane is great -- but if you're on the go (e.g., iPhone etc.) it's a little tough to use that option. Especially with limited bandwidth, not having to open an e-mail can be a lifesaver. happy

  •  
    7

    David 42

    07/07/08 | Report as spam

    RE: Hack Your Subject Lines To Improve E-Mail Productivity

    I like the ideas here, but since I am a novice to most text speak stuff, should I forward this on to my manager and my team? I just have this feeling that instead of saving time I will have to post a little glossery next to my screen to decode these messages.

  •  
    8

    CC Holland

    07/09/08 | Report as spam

    You'll learn fast!

    I think you'd be surprised how quickly you can pick these things up. After all, LOL wasn't common parlance all that long ago, but now it's hard to find someone under 75 who doesn't know what it means.

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