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Ditch the Cubicles for Better Collaboration

September 1st, 2009 @ 11:43 am

6 Comments

Categories: Collaboration, Engagement, Motivation, Strategy, Tips, Work Life, morale

Tags: Cubicle, Collaboration, Groupware, Enterprise Software, Software, CC Holland

What does your office look like? If you’re in corporate America, it’s probably some combination of cubicles, offices, and conference rooms. But that trend may soon give way to more open floor plans with fewer walls and partitions — and fewer barriers to collaboration.

According to Sylvia Ann Hewlett at the Harvard Business Review, companies are realizing that cubicle cultures just don’t work. Why? Because the impersonal “cube farms” discourage collaboration, stifle employee engagement, and strangle innovation.

Creative fields have long embraced open floor plans or, at least, minimal barriers between workers. When I worked as a newspaper reporter, the only offices belonged to the bigwigs; the rest of us worked in close proximity — usually, with open desks — and enjoyed the ability to tap our co-workers for ideas, input, or just a quick dose of humor. That sparked our inspiration, made our stories better, and created a collegial environment.

Contrast that to being segmented into a Dilbert-like space. Sure, you might have somewhere to hang your Demotivators calendar, and you might be able to play hearts on your computer without your boss noticing. But it also shuts you away from your colleagues.

According to a study called Bookend Generations, both Generation Y workers and Baby Boomers prize interacting with high-quality colleagues — ranking it equal to or even higher than financial compensation. Speaking as a Gen X-er, I agree. My engagement and excitement about my work usually comes from exciting and interesting collaborations with smart people, rather than from my paycheck.

So think about tearing down some of those cubicle walls and, as Hewlett says, share the intellectual wealth.

(image by Tim Patterson via Flickr, CC 2.0)

CC Holland is an award-winning writer and editor whose work appears in several national publications and Web sites.

 
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  •  
    1

    Geoffrey James, Sales Machine

    09/01/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    Actually, creative people need private offices so that they can think privately. Maybe it's the open bullpen -- and the lack of focus that it creates -- that's killed the newspaper business. More importantly, both open concept and cubicle discourage creative people from the ONE most important thing that every creative person needs -- the ability to take a catnap in the middle of the workday.

  •  
    2

    Bouchart

    09/01/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    Why would I want to collaborate more? Most of the data I work with is bad or incomplete, so everyone would just be sharing their flawed conclusions and ignorance.

  •  
    3

    gkumaran

    09/02/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    I work in a IT industry developing solutions for various
    customers, hence require more creativity and long study
    hours.

    A few months back, we moved from Offices to cubicle which
    can barely cover my monitor, so we all become open book.
    Initially we hated it, but later I realized it does wonder's to
    the organization.

    1. Cost Cutting - You add less cost to have cubicle than the individual offices. You can even share tables, phones etc.

    2. Less privacy - No more non-sense personal emails, no more
    personal calls on phone and no more chatting of non-sense
    stuffs inside closed rooms.

    3. Better work - Everyone can peep in your monitor, hence
    you keep it clean and always focus on work.

    On the flip side,

    1. Less Thinking - With a small drawing board and non-closed
    environment, I cannot think more. I get distracted easily.
    Which severely degrades your work, if your work involves creativity.

    2. More visible approach - With the office structure, I didn't
    bother about others, It's me and my work. Now I can observe
    everything that goes around the office, and I now understand
    that "ignorance is blissful", knowing too much about office
    politics does lower the morale.

    Which shall I vote for.. like all solutions involving human
    beings, it depends.

    For me, office structure goes lower down the priority list. The
    work should be satisfying, the boss should be understandable
    and supportive, the system should be based on
    meritocracy.... blah blah... then comes how is my cubicle /
    office..

  •  
    4

    flamy

    09/02/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    I work in a relatively open environment and find that I can't get productive until people are gone. There are constant distractions - people on the phone or talking to others, people walking by, people having conversations in the offices. At least where I work there does not seem to be an etiquette as to how to behave in an open space.

    Having such close contact with others might be beneficial for some people but it is the worst environment I could think to work in. I would take a cubicle with walls over the open space any day.

  •  
    5

    tacanderson

    09/02/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    Maybe the people who are advocating for open spaces are simply applying a little reverse psychology.

    "Oh, no, you are going to put me in an open space with all my colleagues....not even a cube wall to protect me a tiny little bit??? HELP!!! Give me back that cube. I promise never to ask for a real office again!!"

    Who makes these decisions, anyway. Have they ever worked in a cube or an office, either one?

  •  
    6

    MrGanAinm

    09/03/09 | Report as spam

    RE: Ditch the Cubicles for Better Collaboration

    I have for a for a long time worked in the socalled "the wonderful new world" open landscapes. It is when you loose something vital that you discover how valuable it is. When I after a decade had an assignment in cubicle & office environment it was coming home to an oasis. (Move-in party tomorrow to the new open environment)

    The argumentation for open environments focus on collaboration, but very seldom do the same managers advocating for collaboration also walk the mile and ensure that the ones really need to communicate are put together.

    The one true arguement (seldom used ) is that Open space is good for saving $ because you can stow more people per square unit. When you who had important business to accomplish you often ended up bringing the work home.

    I have been on the lookout, but sofar failed to find a research report documenting the overall positive effects of open landscapes.

    Some good points on the negative effects has already been mentioned above. This list can be extended:
    - Open landscapes with "clean desk" may reduce barriers, but do they do good for your sanity?
    - Open landscapes create a uniform "design" look, but do they allow or give room for diversity?
    - Open landscapes may make it easier to communicate, but what about all we really do not want to hear?

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