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Employers: When This Buyer's Market Ends, What Will You Do?

August 4th, 2009 @ 4:09 pm

7 Comments

Categories: Employment, Engagement, Management, Motivation, Productivity, Strategy

Tags: Welch's, Jack Welch, Employer, Entrepreneurship, Recruitment & Selection, Workforce Management, Payroll Solutions, Management, Human Resources, CC Holland

Sure, the recessions stinks. But for employers, the silver lining has been that it’s created a deeper talent pool. More unemployment = more top-notch people looking to land at your company — often, at a significant discount.

But what will happen when recovery hits?

According to Jack Welch, many hiring managers are going to get acquainted with an unpleasant reality: They’ll be dealing with a newly wary workforce.

“Many people have come to the conclusion that they don’t want to work for ‘the man’ anymore. They want to work for themselves or someone they know and trust…From coast to coast—and through hundreds of e-mails to our Web site and conversations on Twitter—there’s a tidal wave of emotion. To be someone else’s employee, people are telling us, is to be at someone else’s whim. The impact of this growing attitude could be profound.  When the economy recovers, most companies might, for the first time, have to deal with a candidate pool that’s not particularly excited to work for them.”

That’s not good news, because last thing most employers want is an apathetic workforce. Real productivity and progress come from people who are engaged and who look forward to getting into the office and tackling new challenges — people who get positive reinforcement (other than a paycheck) from doing good work.

So brace yourself: Your days of picking from an endless array of skilled and supplicating labor are coming to an end.

How to adjust? Welch says employers need to make their people feel needed and valued. Bureaucracy needs to give way to innovation and an entrepreneurial mindset. Companies should mimic the upsides offered by small companies and embrace candor and informality. And they must realize that their top performers will no longer be content to toil away without reward.

“Perhaps most important, companies will need to understand that when the recovery arrives, stars will no longer wait around to be given the authority to make decisions or to be promoted. The alternative—running their own show—has too much appeal.”

I think Welch’s views dovetail neatly with what I’ve often written about engagement, management, and motivation. Treat your team like a valued asset. Make people matter. Care about what they think and feel, and if they’re not sharing that as a matter of course, ask them. Help foster work/life balance. Recognize both effort and achievement.

As Welch says, we know the recession will eventually be over.

And when it is, a brave new type of employee will rule the day. And only brave new companies will be able to entice them back.

Read the full post to get Welch’s complete take, and share your own opinions in the comments section.

CC Holland is an award-winning writer and editor whose work appears in several national publications and Web sites.

 
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  •  
    1

    jenyj89

    08/05/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    "And when it is, a brave new type of employee will rule the day. And only brave new companies will be able to entice them back."

    In everything I'm reading about the Federal government, and how it's losing it's aging but highly trained and knowledgeable workforce, and it can't seem to keep knowledgeable employees because of the pay gap with private industry and it can't hire new hires because it can't match $$ or perks with private industry......this quote sounds so ironic!!! After putting 25 years into Federal civil service and seeing the lack of return dwindle down to to virtually nothing but my own contribution and my own pat on the back, I can see why public service is in such a bind now!!

    Bureaucracy doesn't innovate, nor does it attract innovators!! It never has...and it never will.

  •  
    2

    DerekIrvine

    08/06/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    Another great post, C.C. Many continue to ignore "the war for talent," believing it to be unimportant in a recession. But as you point out, it's never been more critical. I was shocked by a statistic reported in Harvard Business Review: "?As the economy rebounds, the shortages will become more pronounced. A very high percentage of the new jobs created today (some estimates run as high as 75% of all new jobs in the U.S.) require some level of post-high school education or experience. Yet our education patterns have not shifted to keep pace (in the U.S., less than 30% of Gen Y's graduate from college and over 20% do not even graduate from high school!).?

    As I asked in a post on this topic (http://globoforce.blogspot.com/2009/07/war-for-talent-still-reality-are-you.html):

    ? Are your corporate purpose and company values truly compelling to current employees and those your wish to recruit? How do you know?
    ? Are your employees engaged in your strategy and delivering against it in their daily jobs? Do they even know how?
    ? Can your leaders inspire the productivity achievements you need? Based on what?

  •  
    3

    sgriffins34

    08/07/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    I agree, the impact will be profound and the result will catch many stodgy, unprogressive and shareholder centric - unprepared. The growing attitude among workers has been fueled by historic number of layoffs, loss of jobs to off shoring, loss of retirement savings, employers stopping contributions to 401K, gross unethical behavior by senior executives (Enron), lack of corporate leadership in managing companies (Auto industry), senior executives sky high salaries and bonuses and threats of unemployment or cut pay. Many workers feel betrayed, powerless and violated by corporations. The result: a workforce that is skeptical, resentful, hurt, disloyal and disengaged. Those workers who still held some employment loyalty and holding onto job security, were now pushed into the deep end of the employment free agent employment pool and will learn how to be successful without the confines and shackles of working for ?the man?.

    Once this recession abates, there will be added, a number of demographic, social and economic trends that will converge that will challenge the way many U.S. companies value and engage their human capital. . The increased global demand for skilled knowledge workers will cause a talent labor shortage. The competitive advantage will go to those leading edge, progressive, human resource centric companies who see their human capital as an asset instead of an expense and have developed finely tuned, progressive and comprehensive human resources management programs to include effective: performance management, employment branding, compensation, leadership, on-boarding, development, succession planning, and other talent management programs.

    The struggle between labor and capital still goes on.

  •  
    4

    Chalo

    08/07/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    The big caveat here is Health Care. There are others: education and tort reform. Many people that would love to strike it out on their own dare not in case of a catastrophic illness. The insurance companies are making sure Heath Care Reform is turning into Insurance Reform. We are on the cusp of a truly great entrepreneurial age due to the factors discussed here. However this will not happen without education, heathcare and tort reform. One bad illness can wipe one out without the group insurance policies offered by the largest employers. The only people that will chance it on their own are the true gamblers in our society. If we do pass true healthcare reform, lookout as many of us will be out there on the front lines doing our own thing.

  •  
    5

    Tony899

    08/07/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    Take it from someone who has just been laid off and am finding it hard to meet ALL of the criteria that companies are listing for new hires. I am already in the process of looking to do "my own thing". While it is still a "buyers market" for companies hiring, I agree that this will end. Further I think that once this happens, there will be a massive trend for under paid talent to look for jobs that pay what the employee is really worth.

    While I also agree that some of these highly talented people may go out on their own, I think that the majority of employees will still remain in the workforce due to the natural forces in the marketplace that have always kept new businesses from entering (capital and competition).

  •  
    6

    leebeck33

    08/07/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    Seems to be a catching observation:

    http://www.the-small-r.com/the-small-r/proprietor.html

  •  
    7

    fbenzing

    10/13/09 | Report as spam

    RE: Employers: When This Buyer's Market Ends, What Will You Do?

    These principles stand true with any and all
    type of economic runs.

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