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Bad Hygiene Isn't an Oversight -- It's Her Strategy

November 13th, 2009 @ 6:53 am

Categories: Group Dynamics, Ludicrous Colleagues, Malignant Narcissists

Tags: Strategy, Group, Smell, Privacy, Security, Stanley Bing

Dear Stanley,

A co-worker reeks of cat box and some days are worse than others. A kindlier soul than I has spoken to her gently but she’s dismissed suggestions and admonitions. At times, the smell is so intense I become nauseous. Others noted her odiferous presence with less kindness, directly to the management, but nothing’s been done. Although she’s a competent worker, she apparently can’t smell herself. What can be done?

Signed,

Nosed Off

Dear Nosed,

As Robert Burns said in his famous poem, “Oh would some Power consent to tell us/How other people hate to smell us!” Actually, he didn’t really say that. But he said something like that. It was his contention that the ability to see ourselves as others see us (and possibly smell us) would “from many a blunder free us.” And he was probably right, except for one thing: In the case of some people, they’re not making a mistake, and the offense they are giving is not inadvertent. It’s on purpose.

There are many places in the business universe right now where people are forced to work cheek by jowl with each other. It’s cubicle culture. This is particularly prevalent in New Age hipstervilles where everybody is presumed to be equal, even the billionaires walking around in T-shirts and ripped jeans. It’s all so very cool, you know, that nobody has a real office and that the conference rooms belong to the people and that we all just camp around wherever our work takes us on that day and that all we have to call our own, really, is a little chair and a little desklet, and some tiny little dividers, maybe. In New York City, the mayor owns a huge media company, and everybody there has absolutely NO privacy at all. I don’t care what they say, I know the bosses have a place they can go where it’s quiet and they can have a little space of their own. But for the rest? It’s democracy to the point of totalitarianism.

In such a world, people need to establish 1) a sense of individuality separate from the ant-farm mind and 2) physical boundaries of some sort. People are not insects. They aren’t meant to inhabit a hive in which all individuality and privacy are eradicated. Some set up these boundaries with flowers and pictures of their puppies or spouses. Others tack up posters that offend their colleagues. A saw a guy recently who had a huge rubber Godzilla between him and the guy at the next patch of Formica. But there are those few who so stoutly refuse to be socialized that they choose to become anathema to their peers. They don’t brush their teeth. They shower infrequently, if at all. In your case, your co-worker has chosen to smell like her cats. That smell, by the way, probably reminds her of all she loves. It’s not a bad smell to her. It’s heaven. Believe me, it’s not hard to tell when people are grossed out when they come near you. Their noses wrinkle. They make gagging noises. And most of all, they steer clear. And that’s precisely what your colleague wants. This isn’t a case of some medical condition that makes her odiferous. It’s voluntary. It’s a strategy.

In response, you have to get strategic as well. You say that people have gone to management. But I’m willing to bet they haven’t done so as a group. That’s your next step. Target a manager who can be spoken with, not some uncaring stiff but somebody with a small sense of humor, if such a boss exists. Visit this individual as a group. Groups make managers nervous. They’re why God created unions. Ask the manager if he or she will accompany representatives of the collective on a little field trip. Then go visit Cat Lady on some business pretext. Get close. Make him experience the aura. Then go back to his office and ask him what he’s going to do. If that doesn’t work, try festooning Litter Queen’s space with flowers and air fresheners. After that, people can start being really direct. Batter her with the full force of the group.

Now, I know a lot of you are going to start honking about how mean this is and all. And maybe it is. But what we’re dealing with here is an aggressive narcissist imposing her personality on a group of innocent people, all of whom conform to rules of politeness in order to work pleasantly with each other. Such people deserve to be treated with all the respect they show others, i.e. none. Society has created workplaces that eliminate privacy and foster collective activity. Nobody should complain when the group acts as one to assert its interest against any unacceptable individual who is not the boss.

Stanley Bing is the bestselling author of Executricks, What Would Machiavelli Do?, Sun Tzu Was a Sissy, 100 Bullshit Jobs...And How to Get Them, and many other books. For more Bing wisdom read his monthly column in Fortune and visit stanleybing.com.



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  •  
    1

    ndlicht1

    11/16/09 | Report as spam

    RE: Bad Hygiene Isn't an Oversight -- It's Her Strategy

    Funny- I can't compliment a persons outfit because I might be charged with harassment but Cat Lady can polute my air spacwwith who knows what.

    Forget management, Call OSHA or the Board of healt. THats a violation of MY rights to a safe and clean working environment.Period.

  •  
    2

    cre8tvmgr

    11/23/09 | Report as spam

    RE: Bad Hygiene Isn't an Oversight -- It's Her Strategy

    We had a similar situation at our office. Several employees spoke to the offending person's direct manager but were told that he could not address the issue because it could be a medical condition. Think that was just an excuse to avoid the unpleasant conversation? Or does musty clothing + B.O. = medical condition while cat box = personal choice?

  •  
    3

    ndlicht1

    11/24/09 | Report as spam

    RE: Bad Hygiene Isn't an Oversight -- It's Her Strategy

    My rights v Cat Box? I sure hope no prospects or customers ever coms by.

    Remember, managers need to motivate and retain great employees. This non action will hurt that and the company-did someone miss that very obvious point?

    Basic Hygene-we should expect that as a right.

    If its unclear re a medical condition, ask the offender to provide proof. No proof-get a shower or fired.

    What has happenned to us? Fear seems to have stopped all reasonable action.

    Managers who are afraid to ask should not be managers. Unpleasant conversation-If you can't take action, quit the managers job!!!!!!!!

  •  
    4

    gmoeller1

    12/04/09 | Report as spam

    RE: Bad Hygiene Isn't an Oversight -- It's Her Strategy

    Gosh, what a conclusion to jump to - that the employee is employing a "chosen strategy!" What's the evidence in favor of that hypothesis? I don't see any compelling reason to settle on that rather than any one of several more likely conjectures, and I read Nosed's brief letter carefully. I wonder why you assume hostile intent on the woman's part based on such sparse information. Is there some bias at work here?

    There really are people who can't smell stuff well (or at all), or who don't judge odors in the same way we do. A few possibilities: Chronically clogged sinuses, a head injury that destroyed sense of smell (I know someone with this problem), prescription medication that interferes with odor detection, natural degregation of olfactory function due to aging, emergence of a mental illness or syndrome, culturally conditioned perceptions and judgments, or just living with cats for so long that the litter box smell is edited out before it reaches the cognitive level. . . . there are so many possibilities that don't involve antisocial intent on the part of the offender!

    Why start with such harsh measures when you really don't know what's going on? If this woman has a medically documented or situational condition that prevents her from detecting her own odor or understanding that it is offensive, is it morally acceptable to subject her to public humiliation?

    I am sure of this - a company that condones its representatives behaving in the vulgar and cruel manner you describe without prior fact seeking or negotiation would DESERVE to lose the resulting lawsuit.

  •  
    5

    cdewolf

    01/25/10 | Report as spam

    RE: Bad Hygiene Isn't an Oversight -- It's Her Strategy

    We have the exact issue in our office except not only does she not brush her teeth, wash her clothes or herself, she is also the busy body & know-it-all. One of the employees purposely comes in late, just to avoid the stink. I like the idea of a group approaching the manager. The offending individual has supposedly been talked to in the past about her hygiene by the manager, but without any results. She DOES NOT have a medical condition, but I expect she will develop some very soon due to the amount of bacteria that lives on her body & in her mouth. I.E. Sepsis.

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