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My Crazy Boss Insults Everybody

September 28th, 2009 @ 6:06 am

28 Comments

Categories: Confusion Under Fire, Crazy Bosses, Managing Up, Office Zen

Tags: Zen, Boss, E-mail, Recruitment & Selection, Online Communications, Human Resources, Workforce Management, Stanley Bing

Dear Stanley,

A co-worker recently requested to go part time due to daycare/family needs. She gave 7 weeks advance notice and was approved for part-time status. The co-worker started her first day in part-time status and got a email from her immediate boss saying that she was disappointed in her for letting down the team and that she would be required to perform the same amount of work as full-time employees because her decision left the team in the lurch. The clincher is that this email was sent from the boss’s personal email to the employee’s personal email. Later it was revealed that the boss was due to receive a hiring bonus for bringing on this full-time employee. Apparently she was denied the payout because the employee switched to part-time status. This boss routinely insults everybody, by the way, and the whole environment is verbally abusive. Suggestions?

Signed,

Outraged

Dear Charmingly Naive One,

Now there’s a heartwarming story. Here’s where I give you one of the most important suggestions I can offer you to ensure a lifetime of happiness in whatever dysfunctional workplace you may happen to inhabit. Here it is: Don’t get your panties in a twist. This is a somewhat impolite way of saying that a detached, Zen attitude to the pain and suffering that attends working life is often more productive than active emotional engagement in the ongoing pageant of madness, sadness, and frail humanity.

What are the enemies of happiness? Crazy bosses? Buttheads like this one, who make a person feel guilty because they put family over business for a while? Numbnuts who put their bonuses ahead of the well-being of the folks they manage? Yes, indeed. These people are indeed carriers of the virus of misery. Now imagine that very same entity — a mean, punitive, abusive executive — as a tiny little insect trapped under an inverted drinking glass. You can see him. He seems to be screaming and waving his arms around, but oh so far away. You can barely hear him! Who could possibly be bothered by this tiny thing and its inconsequential buzzing?

How does one establish that level of emotional detachment and distance from the problem? It begins by focusing not on the feelings and demands of the neurotic individual who controls the workflow, but on the work itself. People who spend 99 percent of their concentration working hard on the things at which they can make a difference are a lot happier than people who invest their hearts and souls into pleasing insane, self-centered parent figures. Next, it’s important to create boundaries between your Self and the Other that is the Boss, the Company, the Job. Finally (and this is really a crash course here) you have to realize that the pursuit of happiness is the precise thing that confers misery. He or she who is without hopes and expectations is very often a whole lot happier in an unpleasant or demanding environment than the individual whose heart is easily punctured.

Get a book on Zen. Alan Watts wrote a bunch of good ones for beginners. Most self-help books you read right now are a rip-off of ancient Zen ideas, actually. I even wrote one of those myself. I have no hope you will run right out and purchase it, of course. No hope at all. This makes me a whole lot happier than if I imagined you were going to. Instead, I believe I’ll have a banana now. Nature’s perfect fruit!

Stanley Bing is the bestselling author of Executricks, What Would Machiavelli Do?, Sun Tzu Was a Sissy, 100 Bullshit Jobs...And How to Get Them, and many other books. For more Bing wisdom read his monthly column in Fortune and visit stanleybing.com.



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  •  
    1

    CariG57

    09/29/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    What horrible advice!! So you are saying "suck it up" or "grin and bear it", put a sack over your head and hope you are not the next target?? Work should be at the very least tolerable. You recommend we become dumb and numb just to keep a job??
    Sorry, I am not a "Stepford employee" and I would never advise anyone else to be one.
    Change is good!!! If your stupid manager is a maniac - get transfered to a different department, update your resume, and buy Martin Yates current edition of "Knock 'em Dead". Read it from cover to cover 2-3 times, then get your name out there circulating, do the networking thing, do anything to get out of that job.
    Putting up with an insulting, demeaning, bully of a boss can lead to mental and physical damage.
    Shame on you Stanley Bing.

  •  
    2

    cgranger

    09/29/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I agree; what a horrible and demeaning responce. So your advice on dealing with harrasment and bullying in the workplace is to 'read a book on zen'?!


    I am hoping that this is actually some sort of joke, otherwise my (little) respect for BNET has gone completely out the window and I will be happy to cancel my subscription.

  •  
    3

    saar22

    09/29/09 | Report as spam

    Work isn't everything in life...

    I would leave such a place and look for a better one.

    Saar.
    fashion games
    shooting games
    classic games

  •  
    4

    jungle_sri

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Zen does not ask you to bear the pain. Please give correct information.

    In the current scenario, get a job anywhere else and just get out of the place as fast as you can.

    The longer you stay in such environment, the more it hurts mentally and physically.

  •  
    5

    middleaged

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I'm with Stanley on this one.

    If you think you can nail them (the unpleasant boss), then do so. Otherwise there is little point complaining about it.

    If it is that bad then leave, there are always other jobs. However the chance is that you will find an equally unpleasant perosn in that role. The positions of power in most organisations are held by people that craved that power in the first place, and who were willing to do whatever it took to get there.

    Stanley's advice is good - switch off, try to ignore them, imagine exacting a brutal revenge (don't carry it out by the way).

  •  
    6

    amayingu

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Read "emotional intelligence" ; it can help you and your boss to get out of the bossy relationship.

  •  
    7

    dlenferna

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Jee Wiz! Everybody seems to be thinking personal, for heaven's sake! THINK CORPORATE!
    Can someone explain the use of simply "getting out of there"; without making sure that before this is done, everyone in the same Department knows what a vindictive, spiteful and low blow boss they have on their heads?
    Do everyone a favor : Be the alchemist who becomes the eye opener, turn your personal misfortunes into a respectful "work integrity issue".
    IF YOU CAN'T BEAT THEM . . . JOIN THEM ! ! !
    By the way . . . needless to "read this and that", the only advice worth following is that given by someone who has nothinng personal to gain by giving it.

  •  
    8

    vampirekwc

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    What rotten advice. Picture the boss as a fly under a glass? Really?

    If the person in this story just blew off the boss' comments and attitude, she would still be expected to perform full-time work in part-time hours. Grinning and Bearing it would lead to this employee being abused.

    And just running out and getting a new job might not be an option...and might take a long time.

    This treatment is an obvious case of harassment and bullying. The fact that the boss avoided using company email addresses tells us that he knows damn well he's being abusive.

    She gave seven weeks notice and he's telling her she left the team in the lurch?

    Even in this economy, people should still be able to expect to be treated with respect in the workplace. This employee should print off the email and take it to HR, submit a formal complaint, and have the email placed in his employment file.

    Then, she should document every incident and issue going forward, building up a list of additional abusive actions toward anyone. If the boss gets out of hand again, she should take the list to HR and tell them if they can't fix the problem, she'll be forced to get a lawyer to fix it.

  •  
    9

    rawhite1969

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I didn't take this article as a "how to resolve the situation" piece. Yes, the employee should be in the HR manager's office ASAP with the email. And the boss should be in hot water over it. That is a given.

    HOWEVER, leaving a job isn't always an option due to many factors, be it the economy, timing, etc.

    Learning to deal with the dimwits that manage in many companies is a necessity in the corporate environment. To many managers are a product of "last one standing" and have zero qualifications to be a manager.

    Any advise that gets you thinking about how to make your day more pleasant, have it not impact your life outside the office, and keep your stress level down is advise to be considered.

  •  
    10

    inveng

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    First of all, changes are the best that can happen to anybody. Those changes are even better when one finds in the situation above described.

    Unfortunately, very good companies (yes, even Fortune 10 ones) tolerate mobbing, harassment, discrimination and public insults. Those "very good companies" also demonstrate very poor judgment when an employee defines a reason why go part-time or be moved to another department within the company. Again, when one goes to talk to HR about the problem, those Fortune 10 companies laugh at you openly and HR even start their own little harassment.

    So, if you cannot overcome the crazy situation at work, please be brave a get up and leave. You know? Live is very short. And, there are wonderful places to work and wonderful people to work with... Those "CRAZY" people and companies are not worthy your time. Start thinking positive, believing in yourself, opening up to new opportunities even your own ones. Those "crazy" people...? What a sad thing for them.... But you have a choice!!! Exercise it!!!

  •  
    11

    winningatwork

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Here are two articles about dealing with your boss when
    he/she is wrong that might offer some different advice and
    perspectives.
    http://excelle.monster.com/benefits/articles/3805-what-to-
    do-when-your-boss-is-wrong

    http://excelle.monster.com/benefits/articles/3879-part-ii-
    what-to-do-when-your-boss-is-wrong

  •  
    12

    lissets

    09/30/09 | Report as spam

    "THe Power of Now"

    I've now read the "Power of Now" and "A New Earth" and it
    has entirely helped me. It's not about rolling over, it's about
    realizing that there are other things more important. You just
    can't give extra energy to this type of situation. It only
    festers inside you! Do you really think it will have the
    slightest bit of difference to your insane boss? No. It only
    hurts you, so then why do it?

    I used to feel exactly as some of the negative posters on
    here, so when I read those posts I actually laughed! The
    negative resistance is worse than the problem and they don't
    even realize it yet. They say most people aren't yet ready to
    come to realization, so I don't expect positive comments to
    this one and it's ok. happy

    Have a great day everyone! It's your choice to do so.... or
    not! LOL

  •  
    13

    Onnatoffa

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I agree with vampirekwc -- Right on!

  •  
    14

    Jean F

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I agree wholeheartedly with Stanley on this. We cannot change the behavior of others, but we CAN change our own behavior and our reactions to the boorish behavior of a boss. Use the FACTS of the situation to help resolve it. "Outraged" is upset over how someone ELSE is being treated. Why? What is "outraged" getting out of being upset over this? The part-timer can go to HR and discuss this rationally, laying out the facts. "Outraged" does need to get a grip, so to speak. Has "outraged" gone to HR about the verbally abusive environment? No? Albert Einstein said that insanity is doing the same thing over and over and expecting different results.

  •  
    15

    clarkm

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I guess I didn't see the words "grin and bear it" or "suck it up". Were those actually in the post? I just didn't read it that way at all. I thought the article was more about attitude than action and felt it hit the nail on the head. IMO Stanley's point was about how you let other's bad attitudes and behavior affect (effect? I can never get that right) your own, not the functional or legal possiblities of the managers actions. It's funny how the article struck a nerve in some readers and obvious as to why they felt so negative about it. If this little advice article put's them in such an uproar it's likely they have the same issues in the work place. I always figure you have 2 choices when dealing with a bad manager, leave or take their job. If you choose the latter, I wonder how your subordinates will view you. Remember, most companies don't hire managers to be their employee's best friends.

  •  
    16

    clarkm

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    vampirekwc, it's interesting that, in your comments, you have the boss as a male and the employee as a female. Was that just an error or an underlying prejudice? More importantly, does it effect (affect? there I go again) your attitude?

  •  
    17

    retailexec

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Go read Stanley's book on Crazy Bosses! It made me feel
    much better about the madness I have encountered.

  •  
    18

    njlachap

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    A guru was once late for a seminar he was leading, and was running towards the location. His disciples, chiding him for losing his calm, called out "Relax master! Don't be worried!" The master, still running, replied "You can run *worriedly* or you can run *calmly*, but not to run when you have to is to be *lazy*!"

    Every option to take action remains open to you whether you are emotionally worked up about it or not. You can quit your job, complain to HR, bring it up during a manager's 360, or whatever. Being calm about it helps you wait for and discern the right moment to do something decisive about it, and keeps you out of the drama-stoking gossip mill. But if people do keep stoking the drama, the misery is only amplified, and harder to rise above.

  •  
    19

    gmoeller1

    09/30/09 | Report as spam

    Take Control - of Yourself

    Not everyone can afford to become passive and uncaring about workplace abuses. Some of us are effective at our jobs precisely because we actively engage with what is going on and care about what is happening to the people around us. If we follow your advice, Bing, we'll become less effective and, possibly, at higher risk of being tossed in the next round of layoffs.

    Emotional distancing is not a bad idea, but passivity is not the only way to achieve it. If the economic climate makes it unsafe to leave or to challenge your abusive boss, then at least leave your powerlessness behind by walking through the one door that is always open to you. Change your focus and attitude, take appropriate action, and end your suffering.

    Change your focus first. What is your ideal job? What would your ideal boss be like? What is your idea of the perfect work environment? Take the time to envision clearly and in positive detail exactly what you want. Then think about what you can do right now to get even a little closer to that ideal state. Finally, take concrete steps to move in that direction.

    Research other departments, companies, or industries, take first steps toward establishing relationships with people who can tell you more or hire you in the future, talk to placement services, research coursework that will help you get that perfect job. These actions may seem insignificant compared to the obstacles you face, but that is deceptive. The power of your clear vision and careful preparation will prove itself when your "big opportunity" emerges. You'll be ready for it, you'll see it immediately and accurately, and you'll know exactly what to do.

    Meanwhile, your misery will end because even the smallest steps taken to accomplish your dream transform your reactive mental state into consciousness of your own mastery and control. Far a Zen-like retreat into passivity, you will transform present suffering by taking ACTION.

    Focus on what you want, do whatever prep work is possible, and you naturally reduce the emotional impact of the chaos around you. You'll still care, but you won't despair. You'll know yourself as an active agent and you'll be able to help others more effectively.

  •  
    20

    DerekIrvine

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Companies cannot afford to ignore this bad behavior by bosses. Two recent studies (one reported elsewhere on Bnet) shows rude, egotistical bosses severely impact employee productivity, creativity and the ability to solve problems. No company can afford that kind of loss in today's economy.

    More on the research, including links, is available here: http://globoforce.blogspot.com/2009/09/study-proves-rude-egotistical-bosses_28.htm

  •  
    21

    pecrotty

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Every crazy boss has a boss who knows what's going on and allows it, if not encourages it. That's a realistic perspective to have when deciding what you are willing to personally invest in their overthrow. Or you can decide how best to approach it for your own mental and physical health.

  •  
    22

    mersky

    09/30/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Lets pray that these arrogant bosses will perish very very soon.

    If you don't have a choice to leave quickly, every time you are forced to faced this creature, condition you're mind- mocking, beating him inside, take things humorously then maybe you will smile inside. hehehehe Thats life plenty of opportunists.

  •  
    23

    vampirekwc

    10/01/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    clarkm,

    I knew from the original post that the employee was a female, and I thought I read that the boss was male...but upon further review, they're both identified as female. So, yes, it was an error on my part. But no, it does not affect my attitude. Bullying is bullying, regardless of the bully's gender. My suggestions and opinions are still the same.

  •  
    24

    clarkm

    10/01/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Just wondering, vampirekwc.

    I'll admit my own prejudices in this regard. At one time I may have reacted differently depending on the boss' gender but I found it wasn't worth my time either way and subscribe to Stanley's approach. I just don't give it any concern.

    People are who they are, or possibly due to some reason unknown to us, it may be situational and they are in fact a very nice person put into an undesirable situation. It's very possible that this manager had their pay cut and were given an "incentive" to earn it back through a hiring incentive. They may just be venting on the wrong person/people.

    Outraged's letter provides one view point, their own. They don't even offer any perspective from the co-worker. One thing that I have learned in life is that "you should never judge a person lest you walk a mile in their shoes". That lesson was preceded with a gut wrenching story about someone who presumed a lofty opinion of themselves over another based on simple observation and little actual knowledge.

  •  
    25

    NewBoots

    10/01/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I could not disagree with the naysayers more. Stanley, this is superb advice.

    Transferring to another department, quitting, logging the events and reporting them when enough is enough - all fine and well in their place, but sometimes none are options. When the going gets tough, ask questions. Why is this happening? What are their motivations? Perception is not necessarily reality. Too often bad behavior is a symptom of greater problems, and odds are you've got nothing to do with it - you just happen to be in the wrong place at the wrong time. Despite that, you need to swallow your pride, apologize and ask what you can do differently. And do it again. And again. Persevere, olive branch after olive branch.

    Being embraced is a process, not a foregone conclusion.

  •  
    26

    Stanley Bing

    10/01/09 | Report as spam

    Thanks for all your comments!

    I'm glad you all disagree so much. You know, I'd love to side with the guys who tell me I'm stupid, because that would mean there was some rational way to fight and prevail over a crazy and abusive boss. Of course, there are many strategies. But ultimately, a detached, Zen attitude has been most useful to me. You guys may have found it more effective to battle your boss head-on, and to get a new job in a place where there ARE no crazy bosses. I don't know of any. But maybe you do!

  •  
    27

    Gray Eminence

    10/02/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    Sounds like a text book "hostile work environment". Often difficult to prove, but in this situation there's proof, or at least some substantive corroboration, in the form of a personal email. Assuming you're not in a small or family owned business lacking a real HR department -- take the first step and forward the offending email to HR -- and let your coworkers know. That might be the catalyst that gets them to step up and bear witness as well as voice their own complaints too. The primary purpose of HR departments is to keep the company from getting sued over crap like this. Once the cat's out of the bag, HR will attempt to reign her in and tell her to clean up her act. If the complaints then still continue, any HR department worth its salt will get rid of her.

  •  
    28

    StaffingMagnet

    10/14/09 | Report as spam

    RE: My Crazy Boss Insults Everybody

    I have worked in a few places where there has been a hostile work environment. If I've learned anything from my experiences it's this:
    1. Don't bother going to HR. They always side with management and make the situation worse.
    2. Don't bother going to your boss's superior. Again, they always side with your boss and make the situation worse. (After all, it was most likely their decision to put your boss in the role and fear negativity will reflect poorly on them.)
    3. Look for a new job.

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