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How to Make Your Cold Calls More Effective

September 30th, 2008 @ 11:00 am

4 Comments

Categories: Cold Calls, Pitches, Sales Tips, Video

Tags: Cold Calling, Consulting, CRM, Sales Tools, Corporate Communications, Outsourcing, Customer Relationship Management (CRM), Advertising & Promotion, Enterprise Software, Sales

This short video shows a coaching session on cold calling. It moves quickly and covers a lot of ground, but the points that it makes are truly useful.

The coach is Keith Rosen, CEO of Profitbuilders.com.  I’ve spoken with Keith on several occasions and he definitely has his head screwed on straight. In particular, I like the way that he positions the cold call as a way to pre-qualify the lead, so that you don’t end up making an in-person call that’s going to waste your precious selling time.

The “coachee” is Katie Alvadj, a sales professional at www.BlueWolf.com, a company that does CRM consulting, mostly using Salesforce.com. They’re an interesting company to know about if you want to customize a CRM system, so they’re worth a mention, just on that basis.

Full Disclosure: I write for SellingPower magazine, the producers of this video,
which also has a distribution agreement with BNET for video content.

This Blog's Best Post: The Ultimate Cold Calling Tool

 
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  •  
    1

    EASTeam

    10/01/08 | Report as spam

    RE: How to Make Your Cold Calls More Effective

    Excellent video! I absolutely agree with the approach, ie, the intent was spot on...

    When people are approached from this mindset vs. the old, worn out model: "sell features, sell benefits, defend position, repeat", the message is clear (or at least subliminal) that the sales person is 'less than' the buyer/customer. There are inherent problems and definitely a level of dysfunction built into the relationship from the onset. You are essentially ???hat in hand??? from the first moment you connect.

    Seek collaborative relationships and partner with buyer/customers that actually need your product or service??? Unfortunately, most sales people keep waiting for the ???buyer/customer??? to CHANGE how their perceived & that usually doesn???t happen.

    Thanks for sharing!

    Kirk
    www.engineeringsolutionsteam.com

  •  
    2

    Engago Team

    10/03/08 | Report as spam

    More effective cold calls: call upon companies visiting website

    Just cold call on you website visitors.
    These visiting companies are already warm for a solution you have as they are looking to solve a problem.
    You just need a "website visitor identification" web service that also provides the pages visited.
    Then you can apply all the above mentioned techniques for even being more successful exploring your leads.

  •  
    3

    joannesblack

    10/06/08 | Report as spam

    RE: How to Make Your Cold Calls More Effective

    Why even bother with cold calls when you can build a referral business with over a 50 percent conversion rate of prospects to clients?

    Here's a recent statistic from Paul McCord http://www.mccordandassociates.com/about.html

    ??? A high quality referred prospect is more than 40 times more likely to buy than a cold called prospect

    Check out this article: There's No Such Thing as a Warm Call http://www.nomorecoldcalling.com/articles/No_Such_Thing.pdf

  •  
    4

    Collygra

    10/11/08 | Report as spam

    RE: How to Make Your Cold Calls More Effective

    I found this great site for free lessons on Cold Calling

    http://www.salesxcellence.co.uk/Cold_Calling/cold_calling.html

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