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Top Sales Pros Really Love Cold Calling

August 21st, 2009 @ 5:30 am

9 Comments

Categories: Cold Calls, Sales Skills, Sales Tips

Tags: Cold Calling, Sales Tools, Sales Strategy, Sales, Geoffrey James

There are dozens of “how to cold call” articles that begin with a phrase like: “nobody likes cold calling.”  I beg to differ.  There are some sales professional who like cold calling.  No, they love it.  Far from considering it a burden, they consider cold calling fun, interesting and profitable.  Who are they?  They’re the sales pros in your industry who are cleaning your clock.

Here’s an analogy.  Most people hate exercising and don’t it; they’re called couch potatoes. Some people hate exercise but do it anyway ; they’re called healthy people.   A very small number of people exercise simply because they love it; they’re called athletes.

I firmly believe that it’s IMPOSSIBLE to get good at anything that you don’t truly enjoy.  If you don’t LOVE moving your body and pushing it to its limits, you’ll never be an athlete.  Similarly, if you don’t LOVE cold calling, you’ll never get good at, you’ll never be the best sales professional that you’re capable of becoming.  And you’ll never reap the rewards, like:

  • The knowledge you can create money by picking up a phone.
  • The ability to earn far more than anybody who hates cold calling.
  • The satisfaction conquering your fear of rejection.
  • The pride in mastering an art with complicated nuances.
  • The certainty that you’ll always have a lucrative job.
  • The right to laugh when other sales rep whine about it.

Here’s the truth.  In every field and every profession, there is a very small minority who love even the “boring” parts of what they do.  In EVERY case, these are the most successful people in their field.

So if you really want to be the best when it comes to selling, decide that you LOVE cold calling.  Stop thinking of it as a chore.  Do it for fun.  Heck, do it in your spare time.

READERS: I’d love to hear from somebody who loves cold calling and is willing to be a role model.

This Blog's Best Post: The Ultimate Cold Calling Tool

 
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  •  
    1

    Flanagan, Mike

    08/21/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    If you think about it, a professional salesperson, never makes a cold call. A professional is prepared with knowledge of the company, what they sell, what is the problem that needs to be solved, and most important how to get to the solution.

    As a purchasing professional, I am prepared with knowing who the meeting is with and what do they do and sell. PPT presentations are most time useless. Get to the bones of the subject, start at the end of the presentation. We dont need to see a picture of your building, show me solutions that are cost effective.

    If a sales person begins a meeting asking some basic info questions or asking me what I do, then the meeting is quickly brought to an end, telling the salesperson to come back when he is prepared.

  •  
    2

    TheOneNdOnly1383

    08/21/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    I love cold calling... I wouldn't call myslef a role model though. I am 26 and have been a sales person for only two years. I work for a promotional products company in MN. I recently accepted a promotion to Sales Manager and complete my training in Oct.

    I love cold calling because of the crazy things people say to repel you. I primarily call Pharmacies and Doctors. Their Gatekeepers are their techs and most of them just do not have a clue let alone know why your calling. What they do know is they HAVE to get you off the phone. How funny it is when I not only convince them to not get me off the phone, but also that they need me and want me to call and check up on their supplies. I like the challenge of getting them to open to me.

    I wouldn't consider myself a role model because I don't really feel like I have a great record for sales. I am the highest producing in our company- however there are only three sales reps, one NEVER up-sells and the other is newer to the bis than me- Not much to compare myself too here.

    Either way, Love my job- glad I tried sales... probably will never go back!

  •  
    3

    Geoffrey James, Sales Machine

    08/21/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    Re Note 2:
    Good thing you didn't publish your email, because you'd have about 100 job offers by now.

  •  
    4

    rhinotelemarketing

    08/22/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    Thanks for the good advise!

    I Agree and I believe that putting together an effective appointment setting lead generation and business telemarketing plan can be the difference between landing a large new account vs. turning blue waiting for your phone to ring.
    I believe that if you are providing a service they may or may not know they need yet. It is not a cold call! It?s just a simple friendly introduction.
    When I make these calls, (and I have made many) I know at the end of the day my services offered are in demand.
    The reason cold calling gets a bad rap is many people do it with out their heart in it. To be an effective cold caller you must be friendly, outgoing, assertive, and most importantly helpful!
    There are too many people in the game now that think you can just read a script (Hating it the whole time) and be effective. The people on the other end can and will pick up on this.
    In ?Cold Calling? you must bring you?re ?A? game. You also must believe in your self and your ability to help. They will then listen
    What company or sales agent does not want to generate fresh new business? None that I know of!
    Cold calling can be used to gain the competitive advantage on your competition. Gain that huge account you always wanted? Do your research first then get ready to smile and dial, pick up the phone and make it happen. Get past the gate keeper and find the right contact person and do whatever it takes to get their interest. Once in front of the decision maker it?s time to prove you?re the best company for that job or account.
    Most outside sales people cringe at the thought of making their own cold calls. They would prefer to spend the bulk of their time on the road closing accounts.
    At Rhino Telemarketing, cold calling is our main focus. We can get the job done better because it?s all we do! We will bring you extreme ROI and lower your sales and marketing budget. Your sales people may be strong at ?closing the sale?, but are they good at ?prospecting?? We open doors so you can close deals!
    We partner with our clients from day one. Our agents are experienced in setting quality appointments with high level decision makers over the phone. We will present your business solution/value proposition to the decision maker and generate enough interest in your product to set up a face to face meeting, our agents(telemarketers)will then place the appointment into a our system and the lead/appointment is sent to you via email.
    We are a ?Pay For Performance Company? we do not believe in long term contracts or set up fees.
    Please feel free to contact us anytime at the number below to discuss your b2b telemarketing needs.

    Peter Kenney
    888-744-6677 Ext. # 52

    Appointment Setting Services


  •  
    5

    joannesblack

    08/22/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    What about salespeople who love referrals? Every salesperson loves referrals, yet few salespeople adopt a disciplined referral-sales strategy. You don't have to listen to people trying to get you off the phone. Your referred prospect wants to talk. If you need proof, check out http://www.nomorecoldcalling.com/blog/

  •  
    6

    Geoffrey James, Sales Machine

    08/22/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    RE Note 5:
    Joanne, you miss the point. Top sales reps cold call because its fun and they enjoy it. In fact, many of them would rather cold call and develop new contacts rather than depend upon their network of friends and family -- or impose upon their ongoing business relationships by asking for favors. I have no objection to having referral selling -- and getting better at landing referrals -- as part of the sales bag of tricks. But why should a top sales pro limit himself or herself to that, when cold calling -- especially with a pre-qualified list and the support of autodialing -- can be so fun and so interesting?

  •  
    7

    joannesblack

    08/23/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    RE Note 6: Geoffrey, I don't miss the point. Top sales reps work through referrals, because they get the meeting at the level that counts and land a new client over 50 percent of the time. Referrals are fun, and they produce top sales results and large deals.

    I do agree with you that salespeople must love what they are doing. About 5 percent of salespeople love to cold call. If that works for them, fine. They should keep cold calling. I'll talk to the other 95 percent.

  •  
    8

    middleaged

    08/31/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    Hats off to the guys that enjoy it.

    I can't say that I enjoy it, but I hate even more the consequences of not doing what is still an essential part of anyones sales career.
    The consequences are fewer customer visits, fewer prospects and fewer sales.

    While I have a group of accounts that I manage, I also force myself to make two qualified 'approaches' every day, which I'm sure evryone can manage, and which adds up to 470 a year.

    The network theory is great, but there are always customers outside of your network, that you need to get to - and cold calling/approaching is pretty much the only way to do this.

  •  
    9

    rhinotelemarketing

    09/18/09 | Report as spam

    RE: Top Sales Pros Really Love Cold Calling

    Thanks for the good advise!

    I Agree and I believe that putting together an effective appointment setting lead generation and business telemarketing plan can be the difference between landing a large new account vs. turning blue waiting for your phone to ring.
    I believe that if you are providing a service they may or may not know they need yet. It is not a cold call! It?s just a simple friendly introduction.
    When I make these calls, (and I have made many) I know at the end of the day my services offered are in demand.
    The reason cold calling gets a bad rap is many people do it with out their heart in it. To be an effective cold caller you must be friendly, outgoing, assertive, and most importantly helpful!
    There are too many people in the game now that think you can just read a script (Hating it the whole time) and be effective. The people on the other end can and will pick up on this.
    In ?Cold Calling? you must bring you?re ?A? game. You also must believe in your self and your ability to help. They will then listen
    What company or sales agent does not want to generate fresh new business? None that I know of!
    Cold calling can be used to gain the competitive advantage on your competition. Gain that huge account you always wanted? Do your research first then get ready to smile and dial, pick up the phone and make it happen. Get past the gate keeper and find the right contact person and do whatever it takes to get their interest. Once in front of the decision maker it?s time to prove you?re the best company for that job or account.
    Most outside sales people cringe at the thought of making their own cold calls. They would prefer to spend the bulk of their time on the road closing accounts.
    At Rhino Telemarketing, cold calling is our main focus. We can get the job done better because it?s all we do! We will bring you extreme ROI and lower your sales and marketing budget. Your sales people may be strong at ?closing the sale?, but are they good at ?prospecting?? We open doors so you can close deals!
    We partner with our clients from day one. Our agents are experienced in setting quality appointments with high level decision makers over the phone. We will present your business solution/value proposition to the decision maker and generate enough interest in your product to set up a face to face meeting, our agents(telemarketers)will then place the appointment into a our system and the lead/appointment is sent to you via email.
    We are a ?Pay For Performance Company? we do not believe in long term contracts or set up fees.
    Please feel free to contact us anytime at the number below to discuss your b2b telemarketing needs.

    Peter Kenney
    888-744-6677 Ext. # 52
    http://rhinotelemarketing.com

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