QUIZ: Coping with a Customer Argument
By
Geoffrey James
August 24th, 2009 @ 5:30 am
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Categories: Closing, General, Pitches, Quiz, Sales Process, Sales Skills, Sales Tips
Tags: Stakeholder, Argument, Operational Accounting, Financial Services, Sales Strategy, Finance, Sales, Geoffrey James
SCENARIO: You’re presenting your solution to a group of stakeholders. Unexpectedly, an argument about your offering breaks out between two factions within the prospect’s firm. The argument grows heated and there’s real tension in the room.
Here’s a quick quiz:

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