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The Future of B2B: Like It or Not

July 28th, 2009 @ 5:30 am

9 Comments

Categories: Career Development, Marketing, Motivation, Planning, Watercooler

Tags: Industry, Prediction, Sales Strategy, B2B, Sales Force Management, Sales, E-business/E-Commerce, Internet, Geoffrey James

Ten years ago, I made five predictions about the future of B2B selling, all of which have come true. (See “Next Tuesday I Will Reveal the Future“.) Today’s post provides ten new predictions about how B2B selling will change by the year 2020. I hope you’ll find them useful as you plan out your career; especially since there are pink slips involved in many cases.

I’ve also included polls so you can vote on how likely each prediction will come true. As always, feel free to debate me in the comments area.

Click here to view the first prediction ยป

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  •  
    1

    clarkm

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Geoffrey, I don't think these predictions are all that much of a stretch. Many of them are already happening in various businesses. I was expecting a bit more, something really "outside the box". But it did make me think about my career direction as I head into the last leg.

  •  
    2

    Geoffrey James, Sales Machine

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Re Note 1:
    Oh, I get it. It's my fault that you're too smart. Oy.

  •  
    3

    clarkm

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    I didn't say that. I just thought more of you than the article delivered.

  •  
    4

    bobchaif

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    I got the feeling you were making predictions for enterprise level companies only.
    Small business will press to use technology but will generally lack the formal skills to correctly use or apply the resulting intelligence.
    I see marketing being outsourced to control costs and gain access to bigger budget intelligence.
    Most of the functions you describe as being eliminated will still exist but in the form of fee for service companies. (A parallel occurred in shipping, transportation and logistical support.)
    Sales will become more skill focus as process automation will reduce the drag in the selling cycle.
    Sales people will have their duties transferred more to focusing on the product fit, close and final negotiation with expanded customer service functions.

    It takes guts to post any prediction; I enjoyed reading your views

  •  
    5

    Phil Lauterjung

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Very interesting post, but I didn't see any prediction about the venerable (?) Trade Show. Of course, the resulting prediction could be inferred from combining some of the other predictions.

    It does appear that a number of these predictions are currently germinating and/or evolving even now; however, that certainly doesn't negate your predictions.

    Sales will always be evolving and the companies that don't adapt will become extinct.

    Keep going out on a limb with your posts. It makes all of us think about how we intend to continue to grow in our profession.

  •  
    6

    K2Colo

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Change time horizon to 5 years for laggards, many smaller and more nimble organizations have already achieved many/all of these predictions.

  •  
    7

    Geoffrey James, Sales Machine

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Re Note 4:
    It doesn't take much guts, since like everyone else by the time 2020 rolls around, nobody will remember this post, unless I remind them of it. Which I probably won't do if the predictions turn out to be "bull googie." (BTW, "googie" is my 4 year old son's word for "snot".)

  •  
    8

    Geoffrey James, Sales Machine

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Re Note 5:
    Trade shows! Right! I was going to add those along with trade magazines. I think they're pretty much dying anyway, right?

  •  
    9

    Geoffrey James, Sales Machine

    07/29/09 | Report as spam

    RE: The Future of B2B: Like It or Not

    Re Note 6:
    True, but you're probably overestimating the speed of the conversion. I'll bet you work in high tech, where all of this stuff is getting pretty common. And there are still (for example) hundreds of trade magazines still limping along, and even a few that are still doing well. (To use an example.) Structural change always takes longer than you think it will. The year 2020 will be here before you know it.

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