Let’s face it: sometimes customers are rude. Over the past week, readers have sent me numerous examples of egregious customer rudeness. Here are the top ten, along with my “best response” to the situation… Best, that is, if you still want to make a sale.
I’ve also included, just for yuks, a “worst response” that would probably get you thrown out of the account… if you actually dared to use it.
By the way, I’m very much open to “better” (or “worse”) responses than the one’s I’ve supplied. If I think yours is superior, I’ll update the post accordingly.
Click HERE to see the first rude customer behavior
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