BNET Insight

Sales Machine

A, Always. B, Be. C, Closing.

Would You Buy From an Atheist?

April 29th, 2008 @ 5:26 am

13 Comments

Categories: General, Management, Motivation, Rant, Watercooler

Tags: Sales, Geoffrey James, Sales Professional, Geoffrey James

Religious Symbols

All sales professionals understand the importance of integrity, ethics and morality in business transactions, especially when you’re on the buying end of the sales equation. With that in mind, I’d like you to answer to following poll — before reading the rest of the post.

All other things equal, would you rather buy from:

View Results

Loading ... Loading ...

Did you answer the poll question before reading on? If not, please do so.

I asked that question because I’ve noticed that some sales organization have a distinctly religious flavor to them. Some network marketing groups incorporate prayer meetings into their training sessions. In some parts of the U.S., there are banks and businesses that cater specifically to Christian co-religionists.

And I suspect that there are many sales professionals who simulate co-religionism as a rapport building tool. I know a non-observant Jew who becomes distinctly more observant (in his conversation, at least) when selling to Jewish clients, for example. He claims it’s because he doesn’t want to offend, but…

Let’s face it, there probably aren’t many sales professionals who advertise the fact they’re atheists, even when selling into an entirely secular environment. And that’s probably a good idea, if the behavior of society at large is any indication of likely buying behavior.

I recently read an article about a soldier serving in Iraq who claims he was harassed by his commanding officer and his peers for being an atheist. Apparently his alleged harassers believed that his being an atheist made him less trustworthy — an issue of some importance during combat, of course.

I’ve also read (multiple times) that it would be impossible for any presidential candidate to be elected, if that candidate were a known atheist. Apparently much of the U.S. population believes an atheist would make bad decisions and promote immoral causes.

Similarly, I strongly suspect that many people, even if highly educated, might feel uncomfortable buying a big ticket item from an atheist. I think that many people would assume that the atheist would be more likely to cheat them.

What’s ironic is that there’s a mountain of scientific evidence that the opposite is probably the case.

Numerous studies have proven a direct correlation between the amount of religious belief in a society and the amount of almost every every social ill. To quote the Journal of Religion and Society, “in general, higher rates of belief in and worship of a creator correlate with higher rates of homicide, juvenile and early adult mortality, STD infection rates, teen pregnancy, and abortion in the prosperous democracies.”

Of course, correlation is not causality. The religiousness could be causing the problems, the problems could be causing the religiousness, the two could be the result of some shared cause, or could be entirely coincidental. However, the fact that the correlation exists makes it highly unlikely for moral behavior to be a causal result of religious belief, at least on a society-wide level.

In other words, there’s a good chance that your average atheist is more moral and ethical than your average believer, at least inside prosperous western democracies. I realize that this seems counter-intuitive in a society where common wisdom says that religious belief improves morals.

Statistically speaking, people would apparently be safer buying from an atheist than from a believer. Which puts some sales reps in the odd position of either emphasizing their believer status (or pretending to be religious) in order to seem more trustworthy, when in fact the opposite might be the case.

Any comments?

P.S. (I’m not an atheist, but please don’t hold that fact against me!)

This Blog's Best Post: The Ultimate Cold Calling Tool

 
Reply to Story

BNET TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    FrancesScott

    04/29/08 | Report as spam

    Would you Buy From An Atheist?

    I believe in God. I don't believe you. Your assertions have no backup and your blaming of religion (God) for homicides, etc. is silly. There are bad people who happen to be Christians, Jews, Muslims, keep naming religions. There are bad atheists, Castro, Marx, Lenin, and their ilk who kill(ed) people by the millions ... starting with the believers. I don't quiz the person I'm buying from as to their belief system. If I have the chance to choose between buying from someone I know believes in God or an Atheist, I'd pick the person who had the best product for the best value. The insertion of faith into this format and the position you have taken disappoints me.

  •  
    2

    Geoffrey James, Sales Machine

    04/29/08 | Report as spam

    Read more carefully.

    Reread the paragraph where I state that correlation is not causality.

    The post explains that there's no evidence that religion makes people any better than they would otherwise have been, and if there is any causal relationship, it would have to be a negative one in order to create the correlation.

    Just out of curiosity, would your "best value" proposition apply if you were buying from a Satanist? I'm pretty sure that there are more than a few CEOs who've got a contract with the devil sitting in their private vault with all those stock options.

  •  
    3

    jwatson@...

    04/29/08 | Report as spam

    RE: Would You Buy From an Atheist?

    Socrates said,"Endeavor to be what you desire to appear."
    In other words, if you feel that being perceived by your prospect as a trustworthy individual will increase your chances of winning the business, then simply be trustworthy. Don't bring religion into it at all.

  •  
    4

    pcogs

    04/29/08 | Report as spam

    RE: Would You Buy From an Atheist?

    I don't trust people that are religious, I'll buy from an atheist any day.

  •  
    5

    Sid Herron

    04/29/08 | Report as spam

    I did not answer the poll...

    ...because you didn't offer the third option that you should have offered: "No preference." That, in my opinion, skews your poll by including responses only from those who are biased one way or the other, and therefore makes it worthless (unless perhaps as an indicator of how many of your readers ARE biased one way or the other).

    I do not make my buying decisions based on the religious faith, or lack thereof, of the people I'm dealing with.

    Regarding your statements that "there's a good chance that your average atheist is more moral and ethical than your average believer," and that it is "unlikely for moral behavior to be a causal result of religious belief," I strongly disagree - but I'm don't think that debate is an appropriate one for a forum that's devoted to selling excellence.

  •  
    6

    dextrus

    05/15/08 | Report as spam

    Bingo!

    I was expecting the poll to be 0 responses. THAT would have been the balanced and fair way to handle the question. I was surprised to see that people had actually answered (with a bias, as you well pointed!). But then again, it seems like they felt compelled to answer. I didn?t answer either. [how to answer to the question "Did you beat your spouse last night?"] YOU know the answer!

  •  
    7

    kajira2

    04/29/08 | Report as spam

    RE: Would You Buy From an Atheist?

    Echoing the above comment, I prefer not to know. I believe in anonymity when it comes to personal beliefs -- if I like who you are, I may ask you about your spiritual condition, but the choice is mine. The concept is simple but priceless: Attraction not promotion. The more that a salesperson brings their personal beliefs into the discussion, the less inclined I am to do business with them, be they an evangelist, an atheist or what have you.

    Earlier this year I was having dinner with a European client, and the conversation turned toward America -- specifically, to the question "Why do so many Americans bring religion into business meetings?"

    Whatever your beliefs, try to remember that a potential customer may not share the same perspective. The focus should be on serving, not converting, the customer.

  •  
    8

    dave.stein@...

    04/30/08 | Report as spam

    What Religion Are You?

    For those of you who don't know what faith you are, try Belief-O-Matic here: http://www.beliefnet.com/story/76/story_7665_1.html

  •  
    9

    Geoffrey James, Sales Machine

    04/30/08 | Report as spam

    Gosh...

    I was a Zoroastrian Magus and never knew it!

  •  
    10

    cherbond

    04/30/08 | Report as spam

    RE: Would You Buy From an Atheist?

    North America's churches are full of believers on Sundays who think nothing of cheating, misleading, or deceiving their customers Monday to Friday. (Used car salesmen go to church too). I think they feel that their belief somehow lets them off the hook for unethical or immoral deeds in the workplace if they attend Sunday services. If I'm dealing with a salesman who makes sure to tell me that he attends church on Sunday, I run the other way.

  •  
    11

    Aimee333

    05/01/08 | Report as spam

    Sales Prayer

    I don't know about any of you, but I spend a great amount of time praying for a deal to come through. And I'm sure even the Atheist has been dropped to their knees a time or two when a million dollar deal is on the line!!! As far as buying from an atheist, Unless they're wearing a sign around their neck -how in the heck would I know? In today's society it's more "cheaters and cheaters alike". I find the research Ironic. Atheist believe in a moral code. Why? Where did that code come from? Why should they have one. Isn't that a little contradictory?

  •  
    12

    Geoffrey James, Sales Machine

    05/01/08 | Report as spam

    Morals without Superstition

    Actually, there's a fairly simple moral code that doesn't require supernatural revelation. I've seen it stated different ways, but it comes down to:

    Whatever adds to the happiness in the world is moral; whatever adds to the suffering in the world is immoral.

    That moral standard has the advantage of providing a touchstone for human behavior, even when that behavior is done for religious reasons.

    In other words, beheading people or marrying underage girls (or whatever) is immoral, even if you're 100% convinced that God approves.

  •  
    13

    fastd@...

    05/07/08 | Report as spam

    RE: Would You Buy From an Atheist?

    I would buy from an atheist before I would buy from a company proclaiming to be a member of a religon. Why? I am buying a product or service from a company where I expect the people to behave professionally. I want to buy from someone who is accountable, not third party endorsed by an authority. Finally, if there is a problem I want a solution, not forgiveness. Religon does not guarantee that their values will reflect my needs. Religon is a personal preference and has no place in business.

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
Click Here

Blogger Profiles

  • Blogger Thumbnail Geoffrey James Geoffrey James has sold and written hundreds of features, articles and columns for national publications including Wired, Men's Health, Business 2.0, SellingPower, Brand World, Computer Gaming World, CIO, The New York Times and (of course) BNET. He is the author of seven books, including Business Wisdom of the Electronic Elite (translated into seven languages and selected by four book clubs), and The Tao of Programming (widely quoted on the Web as a "canonical book of... more »

advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement