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Newspaper Ads: Fraud and Conspiracy?

April 29th, 2009 @ 11:30 am

10 Comments

Categories: Marketing, Planning, Sales Process, Watercooler

Tags: Newspaper, Advertisement, Fraud, Geoffrey James

I just got back from the SABEW conference of business writers, where BNET and Sales Machine won journalism awards. While there, I attended a session discussing the bleak future of newspapers, which are are folding up all over. Most attendees thought it was the economy but I’m not buying it. IMHO, the real reason is that advertisers have finally figured out that newspapers, in collusion with clueless marketers and unscrupulous ad execs, have been fleecing them for decades.

For me, the telling moment of the conference came when I asked a room full of newspaper writers a simple question: “Have you EVER read a newspaper advertisement?”  Less than 5 percent admitted to having done so.  Ever.  In their whole lives.

Think about that for a minute.  If newspaper writers aren’t reading newspaper ads, why would newspaper readers be reading them?  And if nobody is reading newspaper ads, what’s the value of that ad?  Not much, obviously.

The problem with newspaper advertising is that, in most cases, you have NO idea whether anyone is reading an ad, or whether that ad is driving buying behavior.  And because nothing is being measured, newspapers and ad agencies have been able to artificially inflate the price of their space ads.  Massively.

One way newspapers do this is to simply lie about circulation.  For example, it’s not uncommon for a newspaper to claim that each distributed copy is read by 3 or 4 people.  But that’s total BS.  Many copies of most print publications don’t get cracked even once.  And the ones that do, I’ll bet that only a fraction of the content ever actually wins the reader’s eye.

As for the ads themselves, only a tiny fraction of the circulation reads them, and the number of people who take action as result is probably in the single digits.  (I’m talking the actual number here, not the percentage.)

Newspapers also cook the books is by setting the value of advertising based upon what other newspapers are asking.  As if that made any difference.  But it  worked, in the past at least, because marketers (many of whom don’t want to be measured anyway) never asked the obvious question: how much revenue will this ad generate?

That obvious question also goes unasked because ad agencies have come up with all sorts of bogus ways to “measure” the impact of advertising.  Unfortunately, many marketers lack the ability to differentiate between valid statistical research and pseudo-scientific guesstimation.

Online advertising is completely because it is measurable from the get-go.  Once a click-through lands a prospect on the advertiser’s site, you can measure the financial value of that traffic and figure out what the ad placement was worth to you financially.  You can even set up business relationships where the ad generates revenue if (and only if) the customer actually buys something.

At the conference, newspaper folk were complaining that online ads don’t generate as much income as print ads.  Well, duh!

Online advertising reflects the reality that the supply of ad space (in all media) far outstrips the ability of that ad space to generate buying behavior.  By contrast, print advertising is still living in the la-la land of brand marketing where advertising is a good idea “because Coke does it.”

What irks me about this is that the money that’s being WASTED on overpriced print advertising ends up in the SGA line of your company’s financial report.  It’s counted as a “cost of sales” — even when it does absolutely NOTHING to help you sell ANYTHING.

That’s bordering on fraud, in my view.  IMHO, the people who continue to support unmeasured and unmeasurable marketing are in a conspiracy to keep that fraud up and running.  Meanwhile, more companies are getting savvy to the scam and choosing to put their marketing money where it can actually generate sales.

Unfortunately, the newspaper industry was built out under the false assumption that space ads had a much higher value than they actually should have.  And this means that the entire financial superstructure of the modern newspaper is no longer viable.  Which means that a LOT of newspaper writers are going to be out of work.

Sad, but true.

READERS: You still advertising in newspapers?  Getting some value for it?  Just curious.

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  •  
    1

    ENetArch

    04/30/09 | Report as spam

    Do you collect Advertising Stats?

    So a while back (200's) I received several calls from newspaper telemarketers concerning placing ads in their papers. I asked them the standard questions - circulation, expected number of hits from the ad, and so forth. So I ran an add for 300$ a quarter for a year. Not one person called me from that ad. none, zip, 0, zilch.

    Since then I've asked advertisers, 'Do you ask your advertisers to provide you with hit statistics?" if the answer is no, I don't advertise with them. If the answer is yes, I inquire further into the specific segment to determine what statistics they have gathered. However, as yet, I have not returned to print advertising anywhere.

    ENetArch

  •  
    2

    Geoffrey James, Sales Machine

    04/30/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    ENetArch:
    Oh, but don't forget all the BRANDING value you got out of those newspaper ads. You know, like Coke! And the "four Ps" of marketing, too.

    Seriously, not surprised that you aren't advertising in print medium. Until they figure out how to measure economic value, it's strictly a chump's game.

  •  
    3

    mnasheet@...

    04/30/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    It is absolutely critical for an advertising agency to be able to measure the effectiveness of their medium & prove return on investment for their advertisers.

    Generally speaking, if not all, most advertising works. But the question is how well does it work and what sort of return is it generating for your business. Whilst some advertising programs play a pivotal role in brand awareness others might drive traffic to your door. Therefore, before judging a medium one should consider all the different aspects and effectiveness of the advertising program.

  •  
    4

    Geoffrey James, Sales Machine

    04/30/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    Re: Comment 3.
    I have no doubt that advertising "works" for ad agencies. But "brand awareness" is useless (but still expensive) if it doesn't generate revenue.

  •  
    5

    ScLoHo

    05/04/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    Your argument that hardly anyone reads newspapers ads is silly. Newspaper advertising, like almost any form of advertising will work if used properly.

    I am less likely to recommend "Mass Media Newspapers" to my clients due to the cost and R.O.I. However there are several niche papers that I still recommend.

  •  
    6

    Geoffrey James, Sales Machine

    05/04/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    Re: Comment 5
    Fine. Prove to me they work. Prove to me that any unmeasurable advertising works. I want to see hard numbers in terms of increased revenue and profit. And an exact cost per lead generated. If you can't provide those things, you're selling your clients a bill of goods.

  •  
    7

    YPINA

    05/05/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    Regarding measuring leads:
    1) What about those flyers that come on the newspaper? The ones with coupons? They are also available online, but I've seen people in the supermarket with bunch of the glossy ones that come in the newspaper.
    2) And what about those promotion of gift with purchase that you can see with skin care and hair products? The only way to find out about the "limited time-only" offers is with newspapers, and the "beauty consultants" could gather the information just by asking how did you find out about this offer?

  •  
    8

    Geoffrey James, Sales Machine

    05/05/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    Re: Comment 7:
    Yup, those are measurable, because they're varieties of direct mail. And you can put codes inside print ads so that orders can be tracked back to an ad. But that's not the case with "branding" and other varieties of "corporate goodness" advertising, which I still maintain is pretty much useless.

  •  
    9

    Lorenzo H

    05/05/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    We are a B2B vendor, and we stopped all print ads years ago. We tried to figure out why we NEVER EVER received inquiries as result of print ads. The decision came from simply assessing our own reading habits. We all become programmed to skip over the ads because they ALL look like...well...ads. Our best growth comes from good old fashioned cold calling.

  •  
    10

    Lorenzo H

    05/05/09 | Report as spam

    RE: Newspaper Ads: Fraud and Conspiracy?

    I am going to miss my Sunday morning paper! The krinkle, the feel, the ink on my fingers. Unfortunately nobody except Dick Clark ever made money selling nostalgia. I guess its time to buy a Kindle?

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