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Avoiding "Death by PowerPoint"

February 16th, 2007 @ 9:35 am

1 Comment

Categories: Pitches, Sales Tips

Tags: Customer, Sales Presentation, Sales, Geoffrey James

Let’s talk about sales presentations.

In the corporate world, everybody presents. And almost everybody sucks at it. The standard behavior is to display dozens of slides crammed with as many bullets as possible, and then to read each bullet aloud as if the audience were illiterate. 

Sales reps have a term for the standard corporate presentation: “death By PowerPoint.”  They also have a term for sales reps who try to use them with customers: "unemployed."

Sales presentations – effective ones, that is – are models for what most corporate presentations should be (but aren’t). This is because sales presentations don’t just communicate information, they must inspire the audience to take action (i.e. actually buy something).

Here’s how to do a perfect sales presentation, in five easy steps:

  1. Stop Using PowerPoint. Yeah, you’ll feel naked without it, but top sales pros stick all the complicated information (like product specs) into handouts and brochures. They never risking boring or boggling a customer with reams of on-screen data.
  2. Do Your Homework. Learn everything that you can about your customer, before presenting. Remember, unless the presentation is an academic lecture, you’re trying to get somebody to do something. Therefore, your presentation must be primarily about the customer’s needs, and only after those needs are established, about what you have to offer.
  3. Create an Agenda. On a single page of corporate letterhead, put the full name of the customer, the date, the start time and the end time of the meeting. Then, based upon what you learned in Step 2, add five or seven questions that focus the conversation on the customer’s needs, going from the general to the specific. (This idea comes from Brian Tracy, author of some 300 training programs for sales pros.)
  4. Focus on the Customer. Keep the presentation moving forward by using each agenda question as a springboard to discuss and clarify the customer’s needs. As appropriate, show how your offering meets those needs. Pace the presentation so that the customer is never overwhelmed with information.
  5. Close on Next Steps. If both you and customer agree that there’s a good match between the customer’s needs and what you have to offer, ask for the business. It’s really that simple.

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    ollyl@...

    04/12/07 | Report as spam

    Death by Powerpoint

    I couldn't agree more. I recently had a sales consultant in my office. She was young, fresh faced and very capable. But no one had told her about the perils of powerpoint. Ste trotted out her laptop, just as her corporate bosses had told her to and proceeded to read the first slide to me.

    I held up my hand and said. "Do you think I can read?" She stopped in mid sentence and said, red faced. "You know, I've always felt uncomfortable reading like that, but the company said it was the right way."

    I replied. "Trust your instincts, let me read it." She smiled, relaxed and sat in silence as I read through the proposal. I asked questions and she occasionally volunteered a comment on some particular feature. I bought the proposal. She thanked me and said she would make sure her sales team did exactly what she had learnt to do today.

    Regards,


    Ollie Lind

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