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The 3 Essential Skills of Public Relations (Part 3)

December 10th, 2008 @ 7:00 am

7 Comments

Categories: Public Relations

Tags: Public Relations, Marketing, Corporate Communications, Jon Greer

Monday, I laid out the three skills every PR person should have if they want to succeed:

  • Developing strategy
  • Writing
  • Pitching

In Monday’s post, I talked about being a strategist. Yesterday, I talked about writing. Today, let’s talk about pitching.

At first glance, pitching might appear to be the most tactical element of PR and not one of the three essential skills. But in fact, it is the most important. It’s the “relations” part of “public relations.”

For after you set your strategy and develop your materials, you have to venture out into the world and connect with other people to spread your message. And more often than not, that involves making a pitch.

Again, I find myself appalled by the poor pitching skills I observe in our industry. It’s not for lack of trying — lord knows that PR pitches are hurtling around the world at blazing speed every day. It’s for lack of understanding the “relationship” part of pitching and PR.

Whenever you are pitching someone, whether it is to suggest that they do a story on your company or client or whether it is to get them to hire you or your agency, you must approach it from a relationship perspective. You have to ask yourself:

  • What do I have to offer this person?
  • What are their problems and what opportunities do they have, and how can I help them solve their problems and achieve their goals?
  • When and how would be the best way to connect with this person?

Notice, neither of the above involves “getting a hit,” PR jargon for convincing a journalist to do a story on the subject you pitched them. That’s what’s in it for you if you do it right, but first you have to figure out what’s in it for the person you are pitching. If you don’t do that, 9 times of 10 your pitch will fail.

The key to figuring out the answers to the three bullet points above is getting out of your own head and your own problems and doing some research on your targets. Honestly, with the Internet this has never been easier, whether it’s a journalist or blogger you are pitching or a business exec. And remember to use your ears to listen to the other person — they will almost always tell you what they need if you give them a chance.

I’ll leave you with this sage advice:

“God gave you two ears and one mouth. So listen twice as much as you talk.”

Did you know that Jon Greer is available to speak to your company or PR agency about PR and media relations? Contact Jon for more information!

 
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  •  
    1

    ennyman

    12/10/08 | Report as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    My experience is that successful pitching is integrally related to the longer term, harder work of building relationships and creating channels of communication.

    Being one who is always eager to learn more about everything, can you recommend 2 or 3 good books that address THIS facet of the PR game?

    Thanks
    e.

  •  
    2

    kquintanilla

    12/11/08 | Report as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    I think one of the reason that there are so many terrible pitches is because this is the one essential skill that isn't really taught, at least not when I attended school or interned. I learned all about strategic planning, AP Style and the Elements of Style, but pitching was never covered. Yes, there were vague mentions of building relationships, but my professors didn't delve into what that really entailed.

    When I had to pitch to national newspapers during my first week at my first job, I was horrified and not at all prepared for the experience. I felt like a slimy telemarketer, and abrupt, time-pressed journalists who had no interest in my clients didn't help to build my confidence.

  •  
    3

    jtlivmd

    12/12/08 | Report as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    One tidbit, from Bye, Bye Birdie: "ya gotta be sincere!" and
    two good books: Perfect Pitch by Jon Steel and How to Become a Rainmaker by Jeffrey Fox.

  •  
    4

    kalattar

    12/12/08 | Reported as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    It's Salesmanship. I think that's what many PR pros need to learn. I totally agree with jtlivmd; being sincere is at the heart of a good, healthy and long-term relatinship, of any kind.

  •  
    5

    bkoles

    12/12/08 | Report as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    Great job reminding people that sales is about the buyer. In my experience, PR professionals tend to over-rehearse the pitch because they are so tied to the concepts of messaging and branding. Don't be afraid to ditch the script.

    Also, for those in PR who are interested in some very basic sales best practices that can be applied to any industry, you may find this blog useful: http://www.trainmysalesteam.blogspot.com/

  •  
    6

    AbigailPeony

    05/18/09 | Report as spam

    Abigail

    ?God gave you two ears and one mouth. So listen twice as much as you talk.?
    well, I definitely agree with this word! nice advice...
    anyway, I graduated from communication department, and I don't think I could write that well as a PR happy

    http://cruisedisne-y.com/cruise-disney


  •  
    7

    aarrttri

    11/12/09 | Report as spam

    RE: The 3 Essential Skills of Public Relations (Part 3)

    Remember the "World's Most Dangerous Battery" viral video?
    Here is another viral video for the "World's SAFEST Battery".
    They pierced through a real battery to cause a huge explosion.
    Among mobile phone batteries, notebook batteries,
    there is only one battery that doesn't explode...... Watch this:
    http://www.youtube.com/watch?v=CxlBvKrgVNw

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