BNET Insight

Catching Flack

Smart ways to win the public relations game

Good Auto Industry PR Means More Than Flying Coach

December 1st, 2008 @ 11:08 am

6 Comments

Categories: Crisis PR, Management, Public Relations, Spin

Tags: Car, Washington, General Motors Corp., Public Relations, Marketing, Corporate Communications, Jon Greer

So GM and Chrysler say they “get it” and that their CEOs won’t be flying in corporate jets when they return to DC this week for Round Two of begging/arm-twisting/cajoling/blackmailing Congress into forking over billions of dollars to their companies. (Ford hasn’t said yet what its CEO will do to get to Washington)

“We’ve gotten the message,” said GM spokesperson Tom Wilkinson.

Really? News reports out of Detroit suggest that so far, all they have “gotten” is that it would be beyond dumb to show up in Washington aboard three separate corporate jets, which cost about $20,000 each for a round-trip from the Motor City.

I’m not sure they’ve “gotten” the message that Congress and especially the public wants to see and hear a lot more from the Big Three than “give us the money or we’ll ef-up the country by going bankrupt.”

So I’m going to make believe for a moment that I’m sitting in a conference room at GM or Chrysler being asked to give my best PR advice on how to get the public on our side going into these hearings:

  • Drive from Detroit to DC in Ford/GM/Chrysler cars or trucks!! This is the biggest no-brainer of all time.
  • Get dealers, suppliers, union men and women, and multi-generation car owners to join your caravan.
  • Drive through as many Congressional districts as you can on the way and stop once or twice in each to make note of the auto industry’s impact on that area.
  • Send out PR info to Big Three dealers and other auto-related businesses across the country in every other Congressional district giving them talking points and simple PR guidance on how to get local coverage of the impact that the Big Three have in their town.
  • Suspend all new car advertising — all of it! — for the 48 hours prior to the hearing, and replace it with heart-rending stories of Big Three employees, suppliers and car owners who would be hurt if the companies were to go under.
  • When you get to Washington, have an awesome press conference on the steps of the Capitol with all your constituencies present, and make your case for the bailout, using as many personal stories as possible.

Oh, and one more thing: have an actual plausible plan that everyone can grasp about how you will use the money to stave off bankruptcy and get your companies back on the right track.

Did you know that Jon Greer is available to speak to your company or PR agency about PR and media relations? Contact Jon for more information!

 
Reply to Story

BNET TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    VT3000

    12/02/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    Getting dealers is a good PR strategy... someone used this a quarter century back wink to get Chrysler from the dead!

  •  
    2

    prmavencolorado

    12/02/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    Great stuff, Jon. This message should be delivered to the three CEOs - but, would they "get it?"

    Rosanne Gain, Colorado Springs

  •  
    3

    bnetbob

    12/02/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    Good ideas, but good PR requires good actions in the first place. All the bailout money in the country won't help the car makers or their workers if no one buys cars. The companies get money but no one down the chain does. A dealer here in Colorado Springs has come up with an action plan. Instead of writing a check to the big three Congress should provide tax incentives to purchasers of American made cars. By putting the incentive in the market place, everyone from the manufacturers to the purchaser benefits. It even helps struggling local governments by putting some of that money in their coffers through the sales tax. According to some reports a bill has been introduced. Perhaps the CEOs need to have a plan with as much clearly defined benefit.

    Bob Stovall
    Colorado Springs

  •  
    4

    Runaas

    12/03/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    Jon, I love your ideas. The auto industry showed arrogance and a serious disconnect to Joe American when they arrived in private jets and as Bob Stovall mentioned there is currently an air of cynicism with the American people. Your idea to bring stories and employees to the forefront of their marketing plan is great.

  •  
    5

    Chuckc777

    12/03/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    These people have committed white collar crimes against humanity. Let's have the marketplace
    hold them accountable. Buy a Toyota or a Honda.

    Any spin of their message will fall on deaf
    ears until top managers are held accountable.
    Some (many?) have earned a pink slip and MUST
    be terminated! Until that is part of their
    message, let them go bankrupt!!

  •  
    6

    gabed@...

    12/03/08 | Report as spam

    RE: Good Auto Industry PR Means More Than Flying Coach

    At first glance your ideas sound reasonable. But they won't work. Why? Because of the last item on your list:the plan. No amount of PR will cover up the grim reality that the industry leaders are making it up as they go along. And as you point out, the plan has to be one that we can understand , believe in and support with our tax dollars. The not so thinly veiled threat of "give us the money or we go out of business" makes me hostile to any message coming out of Detroit.

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
Click Here
Top Rated
    advertisement
    • Click Here
    • Click Here
    • Click Here
    advertisement
    Click Here