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Lessons Learned in Corporate Blogging

May 9th, 2008 @ 12:03 pm

3 Comments

Categories: Management, Online Media, Public Relations, Social Media

Tags: Corporate Blogging, Blogger, Blogging, Internet, Jon Greer

In brief:

Face it — if you don’t already have a corporate blogging program, you’re probably going to have one in the next couple of years. It’s a little like the early days of the fax machine — at first, people asked “why do I need one,” but after awhile, the question changed to “how did I ever live without one?”

Maybe the biggest hurdle to starting a corporate blogging program is getting over the fear of the unknown. So take some advice from people who have traveled this path already — here are some tips gleaned from corporate bloggers at LinkedIn and EMC Corp.:

  • Good in-house bloggers will rise to the top because they want to — you can’t force it
  • Have an internal corporate blog “playground” for people to get up to speed
  • Titles have nothing to do with who will be a good blogger, or for that matter, who will most effectively use blogging to further corporate objectives
  • Keep corporate sensibilities to a minimum — we rail on this blog all the time about corporate-speak, and the point here is that no one wants to read a blog filled with corporate-speak or written by someone so constrained in what they can say. Create policies to limit damage, not to hinder creativity
  • Social media means “social”: — make sure you foster and encourage the conversation.
Did you know that Jon Greer is available to speak to your company or PR agency about PR and media relations? Contact Jon for more information!

 
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  •  
    1

    mbmattis@...

    05/12/08 | Report as spam

    Choose Your Blogs Wisely

    As a former corporate blogger myself, I agree with Jon's recommendations.

    It's also important to decide what types of corporate blogs are best for your company. I've found that blogs around specific products or services to be the most successful, although a few companies have found success with general corporate news blogs, such as Yahoo's Yodel Anecdotal and Southwest Airlines' blog. It all depends on how authentic your blog is perceived. Generally, a blog about a product by a product manager or technician will be better rec'd than one written by the CEO (which everyone suspects is really ghost-written by flacks).

  •  
    2

    Geoffrey James, Sales Machine

    05/13/08 | Report as spam

    True.

    Michael is 100% right when it comes to having one ghost-written for the CEO. Especially by flacks. Ugh. The last thing you want is somebody who writes marketing copy for a living using a blog to suck up to the CEO.

    The kind of professional writer I thinking about is the kind who knows a subject matter thoroughly and has enough writing skill to do it professionally. And that the writer should be paid for writing it, rather just have it added onto a current workload.

    Blogging takes time and effort. The "amateurs" who do it well are are rare, in my view. The good ones are either written by professional writers (like Scott Adams) or by people who could be professional writers.

  •  
    3

    Geoffrey James, Sales Machine

    05/12/08 | Report as spam

    Hire a professional writer

    Writing is skill that requires practice. Chances are that most of your employees will only be capable of writing corporate dreck (or worse, academic dreck) because that's all they've been writing since they got out of high school.

    While you might discover a "natural" somewhere in your group, that's about as likely as sitting random children in front of a piano and expecting to find a savant who can play Chopin. ANd that's why almost all corporate blogs are unreadable.

    Remember, 99.9% of all blogs fail to attract a readership. And the ones that do attract a readership are always well written. If you're not willing to shell out some cash to hire a pro, you're just wasting time and effort.

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