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Exposing One of PR's Dirty Little Secrets

November 8th, 2007 @ 4:15 pm

2 Comments

Categories: Mainstream Media, Media Relations, Online Media, Online PR, Public Relations

Tags: Blogger, Public Relations, Marketing, Corporate Communications, Jon Greer

Chris Anderson, the editor-in-chief of Wired Magazine and author of “The Long Tail,” ignited an online PR firestorm recently by posting a list on his blog of 300 PR people who had sent him unsolicited and unwanted PR pitches, saying that he had unilaterally and permanently added them to his blocked senders list.

I don’t approve of Anderson’s action — I’m sure he has better things to do than complain about PR. But his post does blow the cover off one of PR’s dirty secrets: selling PR to internal and external clients on the basis of quantity, not quality. Justifying your budget and importance by saying “we pitched the story to 200 reporters” has been exposed as a fraud, if your target list includes journalists like Anderson who are going to hit delete the second they see your pitch (or worse, simply block you from even reaching their inbox). You’ll have more long-term media relations success if you pitch quality — targeting the right journalists, building relationships, only sending them newsworthy stuff — over quantity.

Other teachable elements of this first-rate controversy:

  • Rule #1 of pitching bloggers: they’re not mainstream media. Among the differences is that they have unlimited space to say whatever they want, including using their blog to blast PR people. Mainstream journalists are probably just as fed up with getting spam pitches as Anderson, but they aren’t going to waste precious ink or air time complaining about it. (Anderson is actually a print magazine editor first and blogger second, but in this case, that’s not a crucial distinction).
  • Bloggers are the ultimate niche media. Every one of them has their own unique point of view and audience. It’s a waste of time and resources to send them blast email pitches. Scratch that strategy off your list.
  • Instead, if you really want to reach a blogger’s audience, read their blog thoroughly, leave comments on their site, and then pitch them something customized for them alone.
  • Saying you got a name from a media database is no excuse. That’s a starting point, not an endpoint. Again, if your pitch isn’t targeted to the journalist you’re pitching, it’s essentially spam.
  • One of the hundreds of people who commented on Anderson’s post was a business owner who talked about his methods of maintaining a media list and communicating with the people on it. It’s an excellent primer for other business people who are less adept at PR.
Did you know that Jon Greer is available to speak to your company or PR agency about PR and media relations? Contact Jon for more information!

 
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  •  
    1

    twanless@...

    11/13/07 | Report as spam

    Hacks and Flacks War

    Travis: I posted on this as well on my blog Infoflow: Maneuvering Marcom.Here are the pr lessons I drew.

    1. Target. Mass marketing is dead.
    2. Customize. Journos are your customers, so customize the product for them.
    3. Illustrate. Get to the point fast. What does this do, and why should they care?
    4. Relate. Try getting to know these journos or bloggers, even a little bit.
    5. Decrapify. Stop with the garbage info. Make it worthwhile or don't bother.
    Tony Wanless

  •  
    2

    AngieDixon

    11/13/07 | Report as spam

    RE: Exposing One of PR's Dirty Little Secrets

    What I thought was really funny about Chris's post was the (probably hundreds) of people saying HE (Chris) "should have..." deleted the mail, set up a filter, unsubscribed, or, and this is the most outrageous, figured out where the mail was supposed to go (he's the editor in chief, not the mail boy). Chris doesn't have an obligation to do anything. If you don't do your job, you don't get to blame me for being mad at your rude treatment of me. More than one person excused the spammers because "bulk mail is easier." Well, yeah, it would be easier for me to drive on the sidewalk and avoid that pesky traffic, but I don't do it.

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