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Executives Beware the Fossilized Worldview

May 9th, 2007 @ 1:18 pm

6 Comments

Categories: Books, Career, Management, Research

Tags: Andrew Hines

Unleashing Intellectual CapitalThere’s a big risk that comes with success: over-reliance on the ideas and methods that got you there. The business environment evolves constantly and a well-defined worldview can stifle innovation and spell disaster for you and your company. Charles Ehin, Professor of Management and author of Unleashing Intellectual Capital and Hidden Assets: Harnessing the Power of Informal Networks, says there are seven signs to watch out for when you or your colleagues are out of touch and begin to fossilize into the ways of old. Here’s the gist from a CIO Insight article he wrote today:

  1. Research not valued: “We have been very successful and our experience speaks for itself.”
  2. Lack of critical thinking: “That may work well within such and such an organization, but we are different.”
  3. Inability to take constructive criticism: “We are the originators of this method/product/theory. Who are they/you to question us?”
  4. Maintaining a positive image at all costs: “What would people think of us if this didn’t work as expected?”
  5. Lack of effective practice: “We have been advised by the best minds in the business. We can skip the experimental phase.”
  6. Blind faith in experts and top executives: “How can we go wrong? These people have worked with the top companies around the world for years.”
  7. Aversion to introspection: “We don’t need that fuzzy self-examination of feelings, thoughts and motives around here. We are practical people.”

The take-away here is that what worked then might not work now, and it’s important to seek out new information and synthesize it with knowledge you’ve gained in the past. Few assets are more valuable than real-world experience, but if your worldview starts to fossilize, it’s a short time to extinction.

 
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  •  
    1

    adalvarez@...

    05/10/07 | Report as spam

    Very good summary to blindspots or cognitive disonance or confirmation bias

    I liked very much the short article here. As it is a very good summary of symptoms of cognitive disonance or blindspots (when the views of management for example do not match economic reality) and of confirmation bias (when the viewer only looks for confirming evidence and rejects or undervalues all other findings).

    Unfortunately these phenomena are much more common than one would like. In the end, we are all humans, and go into one of these biases at least once in our life (who will be the one who is completely without sins to throw the first stone).

    The good of it, is that not always these symptoms impact negatively the organization. For example, I have been writing in my blog (unfortunately only in Spanish) on a case I witnessed and for over 20 years one of this misconceptions has played no negative role in the company's performance. The bad of it, is that this is no guarantee that it will not in the future.

    Best regards and congratulations for a well written article!

    Lic Adrian Alvarez
    Founding Partner
    Midas Consulting
    +54-11-4775-8983
    adrian_alvarez@midasconsulting.com.ar
    www.midasconsulting.com.ar
    Visita mi blog sobre inteligencia competitiva en http://inteligenciacompetitivaenar.blogspot.com/

  •  
    2

    prscire@...

    05/10/07 | Report as spam

    Complacency

    I have found this to be quite true. Many organizations have positioned themselves as the benchmark, only to become complacent while others overtake and surpass them. What got them where they are has the potential to put them out of business unless they constantly reinvent themselves.

    Of course, along with this comes the responsibility of change management, which few companies understand, plan for, or handle well.

  •  
    3

    prepare

    05/10/07 | Report as spam

    Why Dinosaurs Died?

    This book reinforces my belief that company vision statements should be reviewed periodically. That effort will generate change throughout the organization as realignment occurs.

  •  
    4

    oliver@...

    05/10/07 | Report as spam

    And what about the president?

    Is it a coincidence that while reading the article above, I wondered whether it talks about the Bush government...

  •  
    5

    insidesales

    05/11/07 | Report as spam

    "Fossilized"

    For a company or CEO to admit that their "vision" is not 100 percent up to speed with current trends is seen as anathema in some circles.

    Our company, InsideSales.com, for example, recently made a major shift in our business and marketing approach when we realized that we may have been previously targeting the wrong markets.

    Interestingly, our company CEO embraced the change in philosophy immediately, rather than sticking to our previous "dead-end" approach.

  •  
    6

    G.M.T.

    05/27/07 | Report as spam

    Fossilized values

    How do you resist change? When do you realize that it is time for something new? Interestingly enough, some manages to stalemate new perspective for quite some time. Proactively.

    http://www.bnet.com/2407-13071_23-67203.html

    As if the history of Exxon Valdez and the disastrous oil spill in Alaska wouldn't have called for a change - taking corporate and environmental responsibility for coming generations. Instead the only action shown so far is seen in the court rooms, where corporate lawyers insist of throwing spanners in the work.

    The aftermath can still be seen and probably for many years to come. Time to 'step up to the plate' and think further that the next quarterly review?

    You don't have to be a fossil even when working with fossil commodities.

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