BNET Insight

BNET Intercom

News and observations from the BNET staff

10 Tips for Becoming a Gentlemanly Exec

June 4th, 2008 @ 2:52 pm

14 Comments

Categories: Leadership

Tags: Gentleman, William Drew, Pretension, Gender And Diversity, Human Resources, Michael Mattis

English_GentlemanIn a recent article in the London Times, William Drew asks, “Is the gentleman a dying breed?”In the piece, Drew quotes Yann Debelle de Montby, brand director at Alfred Dunhill, the tony men’s outfitter. “Being a true gentleman,” he says, “means being gallant and generous. One can be gentle but remain firm, determined and retain a great sense of humour.”

But does the gentleman have a place in today’s go-go, go get-’em business world? Drew thinks yes. “Old-fashioned good manners — holding open doors, standing up when someone enters the room, asking questions of others rather than talking about yourself, ensuring that you compliment your host generously and so on — are an entry point for respectful behavior,” he notes. “But it’s more about your overall manner towards others: how one conducts oneself not only socially, but also in business, in relationships and in public.”

But being a modern-day gentlemen in business is about more than just being nice for nice’s sake, especially when the chips are down. Says luxury goods retailer, Trevor Pickett: “When your back’s against the wall in any industry you fall back on the relationships that you have built with people. You can’t do that if you’ve just screwed them on price, for example. That’s just not the way we do things.”

Drew offers 10 tips for the aspiring modern-day gentlemen (which go equally well for the modern-day gentlewoman):

  1. Some things don’t change: say please and thank you and ask questions about other people rather than talk about yourself.
  2. Be punctual. Tardiness does not make you look important, it turns you into an arrogant incompetent who thinks that his time is more important than other people’s.
  3. The modern gentleman cares about the planet. Be environmentally aware (but not obnoxious about it).
  4. Open doors for people and stand up when they enter a room, but do this for men as well as women. The modern gentleman doesn’t treat women like porcelain.
  5. Be modest. Bragging is distinctly ungentlemanly.
  6. Be a good father. Nothing is less charming than a man who leaves childcare to women.
  7. Be honest about wherever you have come from in life. Pretension is spineless.
  8. Flirt — with everyone. Good flirting is a form of politeness. Pay compliments and put your companion at ease.
  9. Do not phone/text/check your BlackBerry incessantly.
  10. Dress tidily. Whatever style you are going for, scruffiness just isn’t in.

I, for one, shall be doing my level best to flirt with everyone much more often.

 
Reply to Story

BNET TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    Acerebel

    06/05/08 | Report as spam

    Apply liberally

    These behaviours are excellent for life generally, not just as an exec. Someone said that manners are the oil that lubricates society, and I think that's true in business, personal relationships, family ... half-yearly sales, Christmas Eve shopping, and all other potentially stressful situations.

  •  
    2

    gficery@...

    06/05/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    Not sure what I think about the flirting tip amongst other generally sound principles. After refining such practices for one's entire single life, it seems such a waste to discard them. But still inappropriate as a married professional. Thoughts anyone?

  •  
    3

    onoropu

    06/05/08 | Report as spam

    It depends on how you define "flirt"

    Making sideways eye contact when a third person has said something amusing
    or profound or even dumb would be OK for me, as would a private wry
    comment.

    Sharing a smile is also OK in my book.

    But physical contact (other than the permitted elbow touch), or anything that
    could be interpreted as a sexual advance, would be definitely out of line for me.

  •  
    4

    jericho5

    06/06/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    Rude or boorish behavior is a form of agression; my recollection of psychology courses in the dim past is that agression and fear are flip-sides of the same coin. Being courteous is not about having no sense of fear (or agression) but controling that fear and helping others to be at ease in your company.

  •  
    5

    stickwithyou

    06/06/08 | Report as spam

    Gentlemen in short supply

    Michael, you get full marks for this article. But you are talking of a dying breed. That was the English way of doing business. A Cary Grant style if you will.
    I agree with you that it must be revived even if the ivy leaguers are no longer expositing it. How to professors dress and conduct themsleves in business schools? Not every event calls for a tie, but certainly a clean and crisp look.
    One thing I did not see was a mention of the correct use the english language. Increasingly I am noticing a street style mixed with the words that you would not use around your children. I don't get this. It is pompous and and doubleminded to say the least. How can i trust someone like that.
    But more and more people are buying into it as the norm.
    It gives me hope though, maybe I should start a C-level polishing school...
    Warmest regards,
    Denis

  •  
    6

    mbmattis@...

    06/06/08 | Report as spam

    Thanks, but I can hardly take credit!

    Thanks Denis. I wish I could take credit, but really the kudos should go to William Drew of the London Times who wrote the original article, and to the Alfred Dunhill company, which commissioned the study upon which Mr. Drew's article was based.

    Cheers!

    M2

  •  
    7

    mbmattis@...

    06/06/08 | Report as spam

    Flirt

    Americans tend to associate flirting with nefarious sexual intent. It has a different meaning in other cultures. Remember that you can "flirt" with a member of the opposite sex, but you can also flirt with ideas. Flirtation is signal of interest. When you flirt -- with a person or an idea, or your best friend's Chinese pug, for that matter -- you are taking a delight in it or him or her. Nothing wrong with it. It's healthy, natural and normal.

  •  
    8

    fishersmedical

    06/17/08 | Report as spam

    I Agree

    I agree with "Flirt". To flirt professionally should not have a sexual intent. I have known great salesman who "flirt" with everyone and basically it is making people feel special, interesting (by taking interest in them) and valuable (that they have something to offer others). Nor is it manipulative to gain business but just a good human being who cares about others and needs their help to make life more enjoyable.

    And regarding opening doors for others, even as a female, I open doors for others if I get to the door first and others are immediately behind me. And I, for sure, don't let the door slam in front of them like some females do. I have to admit it is very disappointing when women walk on past without saying "thank you" as if you owe it to them to open the door.

  •  
    9

    cdscurto

    06/06/08 | Report as spam

    Thank you!

    My parents and grandparents raised me to be a gentleman. I have tried to raise my three young men in the same manner. I can't tell you how many strange looks I get when I stand up at a meeting or dinner meeting when someone joins the group. I for one am also tired of the English language being butchered. Since when is it ok to use terms like "gonna" or ending a sentence with "at." If we all acted with manners the world would be a better place. One last rant. The world needs to understand that when someone holds the door for them at the entrance of an establishment of service (restaurant, movie theater, etc.) the polite thing to do is graciously say thank you and then once inside allow the person who held the door to take their rightful place in line. My holding the door is not an invitation to put your name in with the host or buy tickets in front of me. I am forwarding this article on to every high school and college student I know. Thank you, thank you, and thank you.

  •  
    10

    littul@...

    08/26/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    Absolutely correct!

    I had a colleague who once told me: "over the course of years, people that work with you will remember you only as a person and not by about how you saved the division 5% by cutting costs"

  •  
    11

    Gloriisabel

    10/17/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    What a great article, its good to see the gentleman is not an being in extinction.

    I have had experiences with very polite people lately, at the beginning I am thinking within what is this alien behavior. Reflecting further it feels absolutely great.

    I must say charming people are a delicatessen, or living art worth being exposed to.

  •  
    12

    thewikiartist

    10/23/08 | Report as spam

    It is important to remember why though.

    There is of course a line to be drawn between good and bad manners. The danger though is that 'manners' manifest themselves as something different from conscience and human decency.

    Manners can be imposed by society, which can become oppressive and stifling. A gentleman, I would argue, is more attuned to his conscience than preordained rules of conduct.

  •  
    13

    securelink

    10/31/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    Stellar!

  •  
    14

    Ian P

    11/17/08 | Report as spam

    RE: 10 Tips for Becoming a Gentlemanly Exec

    No 4 Standing when someone enters the room.
    This is very disruptive in both social and work terms, and I could not imagine practising this in a Starbucks or MacDonalds. What would people think as I bobbed up and down like an idiot savant. In the UK we were all taught to stand when a teacher entered the classroom. This the practice became associated with systematic dominance. In a society where all people are nominally equal, standing implies subservience and is not recommended in polite society.

    No 7 Bragging, like bad driving, is an art form to be practiced at every opportunity. If no-one bragged, we would have have a poor life indeed. - Remember, people who don't brag probably don't have anything to brag about.

    No 8 Flirting - seriously, only about 30% of the western population understand or appreciate flirting. In their own home this drops to around 5%, as going to someone's house and flirting becomes a major threat, even when a woman flirts towards a man in his house.

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement