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The Case of the Saboteur Colleague

December 2nd, 2008 @ 6:27 am

1 Comment

Categories: Personal Effectiveness

Tags: Colleague, Jesse Nichols 67, Leadership, Recruitment & Selection, Notebooks, Management, Human Resources, Workforce Management, Hardware, Notebooks & Tablets

The Case of the Saboteur ColleagueHarvard Business Review is well know for its home-brewed case studies invoking sticky business situations, which are then “solved” by invited business leaders and consultants. HBR also offers cases for readers to noodle over and comment upon.

What do you do when your important presentation has just been sabotaged by an aggressive colleague? That’s the issue is HBR’s highly entertaining When Your Colleague Is a Saboteur.

Interestingly, the “experts” think the protagonist, Mark, is at fault for letting himself be trapped by co-worker Nicole, and then making the situation worse. Many readers, however, also saw a larger issue — that of an organization in crisis. Can this fictional company really allow such juvenile and destructive behavior, especially around an important client?

But that’s so grown up! Jesse Nichols 67 offers a much more vindictive solution that appeals to our sense of the immature:

“Next big presentation meeting, go by Nicole’s place about 4:00 AM and put super glue in her car’s door locks. Causally, erase her hard drive with a powerful magnet. Hope she gets to the meeting late with her powerpoints on her non-functioning laptop. Total War. Meanwhile. Do your job right.”

What do you think?

(Sabotage image by jblyberg, CC 2.0)


 
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    JannaRaye

    12/03/08 | Report as spam

    RE: The Case of the Saboteur Colleague

    This scenario is typical of the internal competition that
    is systemic in top-down hierarchies. The perception of
    limited room for advancement discourages
    cooperation, wasting valuable time and resources and
    creating information silos of unshared collective
    intelligence. The negative stress created in these
    environments contributes to a plethora of modern
    health issues from cardiovascular disease to sexual
    dysfunction.

    Complexity theory, the study of complex systems from
    weather patterns to group dynamics, illustrates how
    Nature has evolved and adapted to changing
    conditions through internal cooperation. Groups of
    individuals, from bacteria to insect colonies to gorilla
    troops, cooperate internally in order to compete
    externally and survive. Order emerges from chaos in
    these situations, creating pattern integrity and the
    stability necessary for continued survival. Top-down
    hierarchies, on the other hand, create entropy chaos or
    disorder, as witnessed by ongoing the turnover we
    conveniently label as disloyalty.

    For decades we've approached these problems as
    behavioral, and certain personality types are probably
    more susceptible than others. A great example of
    emergent systemic behavior is the infamous Stanford
    Prison Experiment of 1971, when students who played
    the role of prison guard exhibited sadistic behavior as
    the prisoners became increasingly depressed and
    showed signs of extreme stress. The experiment ended
    rather quickly, for fear of someone being harmed in
    the process.

    While Paul's reluctance to play Daddy is certainly
    understandable, his hands-off approach to the work
    product of his staff indicates a lack of leadership and
    collective agreements. In these situations, personal
    agendas will always supersede collective goals.

    What today's organizations need are natural hierarchies
    and a culture of leadership that inspires, guides, and
    mentors staff. In these organizations, leaders are
    conduits of information and resource flows, enabling
    greater collective intelligence. With the guidance of
    "organic" leaders, staff are better able to manage
    themselves, their work products/services, and their
    relationships with each other. Without agreements for
    how work gets done, you're left with assumptions and
    miscommunications, wasting valuable time and
    resources.

    We can learn from Nature and start acting more
    naturally by cooperating toward collective goals
    instead. Today's companies cannot effectively compete
    externally while tolerating even "healthy" competition,
    as individuals working against one another in any
    capacity will drain internal resources and degrade
    personal relationships.

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