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Leadership Scorecard for the Financial Crisis

October 9th, 2008 @ 9:54 am

8 Comments

Categories: Managing Others

Tags: Financial, Leader, Crisis, Leadership, Management, Sean Silverthorne

How important is leadership? Without it, you get the worse US financial crisis since the Great Depression.

That’s the message from Harvard Business School professor Bill George, an expert in leadership.

“This is not a crisis caused by the failure of complex financial instruments,” he writes in a recent Time magazine op-ed. “This is a crisis caused by the failure of leaders on Wall Street.”

Let’s start filling out the scorecard.

Losers

According to George, the worst leaders were those that did not execute their prime directive: keep their enterprises viable. Instead they focused on short-term gains and fattening individual payouts. This group includes the heads of numerous firms including Bear Stearns, Lehman Brothers, AIG, Countrywide Financial, and Washington Mutual. The boards of directors of the failed firms also come up small in George’s view.

Winners

The true heroes, he says, are those organizational leaders who understood and veered clear of the risks and that prudently prepared for the fallout. This group includes Dick Kovacevich of Wells Fargo, Jamie Dimon of JP Morgan Chase, Ken Lewis of Bank of America, Lloyd Blankfein of Goldman Sachs, and John Mack of Morgan Stanley.

He also singles out Henry Paulson, Treasury Secretary, for his ability “to bring the administration and warring political parties to agreement on the $700 billion bailout package.”

George concentrates on Wall Street execs in his piece, but let’s broaden the discussion and learn something from each other about what makes a great leader in a crisis, and what defines a poor one.

From a leadership perspective, who do you think has shone in this crisis? The list can include politicians,  business executives, media types, candidates, you name it. And don’t feel limited to just people in the US. Are we learning something about global leadership as nations coordinate their responses to this expanding crisis?

 
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  •  
    1

    David P Hamilton

    10/09/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    Paulson's inclusion on this list is something of a farce. First, he spent most of the year insisting the subprime fallout was contained, when it clearly wasn't. Second, he decided to let Lehman fail, which -- whatever its other merits -- apparently led to the money-market fund crisis that froze up the credit markets. Third, his bailout plan was sketchy and politically inept in the extreme -- it was a two-and-a-half page outline that essentially arrogated control of the entire $700 billion to himself and whoever he appointed, with oversight by Congress and the courts explicitly denied. No wonder Congress pitched a fit.

    Beyond that, George's lesson seems to boil down to a pretty simple notion: CEOs of failed firms showed bad leadership; CEOs of firms that haven't failed (yet) have shown good leadership. Is this the sort of banality that passes for analysis at HBS these days?

  •  
    2

    MarriottSurvivor

    10/09/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    List is a scandal of mediocre analysis.

  •  
    3

    asregis2001@...

    10/10/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    Let me have a perspective on leadership in the context of this discussion? Are we glorifying actions after the baby died?

    The failure exposes the ineptness and narrow vision which, if glorified, redefines the concept of proactivity.

    This crisis has no leaders; we are a bunch of loosers.

  •  
    4

    Larry Chaitt

    10/10/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    The inclusion of Paulson is an insult to competent
    financial analysts everywhere. I am an academic and
    feel constrained to apologise for my colleague. His list
    is a joke, unfortunately not a funny one.

    What we are seeing is a total lack of comprehension of
    the implications of a global world economy and
    financial market. The US Government, particularly one
    under Bush and Paulson, is incapable of fixing a global
    problem. What we need is creative and perceptive
    leadership with innovative ideas.

  •  
    5

    david.jeffrey

    10/10/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    Aside from Wells Fargo, which was also included in the book 'Good to Great', (no coincidence there), I don't see great leadership demonstrated by any of the aforementioned leaders.
    The only person who year after year seems to get the complexities of the Global market and avoids the greed driven, poor policies of other Financial players seems to be Warren Buffet.

  •  
    6

    Lux131313

    10/10/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    AMEN, David Jeffrey! Buffet's the only straight shooter I've seen. And his advocacy is simplicity, honesty, and disclosure. I also like the fact he moved to Omaha to get away from the smoke and mirrors of Wall Street. Long-term value investing is the only low-risk way to financial independence, if you're an average person with an average job. Everybody wants to get rick quick. What happended to focusing on doing a great job and providing value, an honest day's work for an honest day's pay? This country's priorities are completely out of whack.

  •  
    7

    wcgallery

    10/10/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    Leadership?? Are you kidding me?! I'll skip going into all that negativity. I'd much rather focus on the positives, as stated above. Warren Buffet exemplifies leadership by example. Period.

  •  
    8

    njckrall

    10/15/08 | Report as spam

    RE: Leadership Scorecard for the Financial Crisis

    The Heroes are not (possible exception: Wells Fargo) on this list.
    The heroes are those company leaders that focus on their customers before their shareholders. Too ecstatic customers lead to happy shareholders more predictably than vice versa.
    The banks that were adding the negative-principle on pick-a-payment loans to their balance sheets as accrued future revenue were driving the bus hard toward the edge of the cliff. The cliff was just made higher by the leveraged deriviative funds.
    Business purgatory is littered with once-great companies who "jumped the shark" by shifting focus from being #1 in product and customer satisfaction to boosting share-price.

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  • Blogger Thumbnail Sean Silverthorne Sean Silverthorne is the editor of HBS Working Knowledge, which provides a first look at the research and ideas of Harvard Business School faculty. Working Knowledge, which won a Webby award in 2007, currently records 4 million unique visitors a year. He has been with HBS since 2001. Silverthorne has 28 years experience in print and online journalism. Before arriving at HBS, he was a senior editor at CNet and Executive Editor of ZDNet News.... more »

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