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Most Important Social Media Trends for 2010

November 13th, 2009 @ 7:40 am

Categories: Innovation

Tags: Social Media, David Armano, Social Networking, Marketing, Malcolm Gladwell, The Tipping Point, Sean Silverthorne

With a nod to Malcolm Gladwell, social networking hit a Tipping Point this year. In Gladwell’s words, “Ideas and behavior and messages and products sometimes behave just like outbreaks of infectious disease. They are social epidemics.” By his definition, social networks and associated technologies have hit epidemic proportions. So David Armano’s look at social media trends in 2010 comes at just the right moment. Armano is founder of Dachis Group, an Austin based consultancy delivering social business design services, and I thought his observations quite insightful.

Here’s a summary of his six predictions:

  1. Corporations look to scale. Big companies have experimented with social network marketing and support one-offs, but the prediction here is that corporate efforts will become much more programmatic and strategic in 2010.
  2. Social business becomes serious play
. Social networking companies move much more heavily into entertainment.
  3. Your company will have a social media policy (and it might actually be enforced. ) 
Expect your company to formalize its views on social media and rules of engagement for employees.
  4. Mobile becomes a social media lifeline. Forget the cigarette break at work. In 2010 you will be taking social media breaks.
  5. Sharing no longer means e-mail
. What we used to forward to friends and colleagues on e-mail we will now share across networks such as Facebook and Twitter.
  6. Social media begins to look less social
. I discussed this in a recent post. The general idea: We will become much more exclusive in our social networking practices.

How do you think social networking will evolve in the coming year?

(Social media logos image by Ivan Walsh, CC 2.0)

 
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  •  
    1

    sylmo

    11/17/09 | Report as spam

    RE: Most Important Social Media Trends for 2010


    When social media stops being the "shinny object" and
    simply becomes a component of the holistic marketing
    strategy and plan for every organization, then social media
    will have truly evolved. Will that happen as early as 2010? I
    don't think so, but my bet is within 3 years.

    Sylvia Montgomery | Partner & Marketing Counsel
    twitter @sylmo | linkedin.com/in/sylviamontgomery

  •  
    2

    jenneelewis

    11/17/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    Hmmm... I would hardly deem these "predictions".
    "Everything happening now with steadfast growth, will be more prevalent next year."

  •  
    3

    tarheel69

    11/17/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    I think that you are"pretty far out" and yet not so
    insightful. Your "trends" are for the most part just an extension of what already exist. I do not and will not use Twitter and Facebook for communication or "social jibberish". Negative feedbacks show these sights as being retentive of all your good, bad and ugly entries for history. This fad will pass and a new "darling of the net will emerge".

  •  
    4

    RBSandoval

    11/17/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    If 4G takes off, the capability and reach of social networking
    will spread like wild fire. You no longer will need a data plan
    to stay connected...as long as you know someone nearby
    with a 4G connection who is willing to share. People will learn
    to connect technically and socially.

    FYI: I opened my FB account this year and appreciate the
    value it has added. I do find the small talk from small minds a
    bit noisy, but learning how to divide up your network into
    groups and reading the more interesting chatter is key. I am
    not the type to share personal information on FB, I pretty
    much use it to share links I find worth reading. Again, with
    my groups, I can target my links to people who would find it
    interesting. It has been an insightful process of creating FB
    groups such as: ECO, Mac Heads, PC Heads, Science,
    Botanists, etc., etc.

    Since I created a FB account, I am more connected to Family
    than I ever was. It was too large and disperse to stay in
    touch in real face-to-face time.

  •  
    5

    Alexlancashire

    11/18/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    We have just pruned our followers on twitter. Gone are the
    automated mass followers - in are the people who are
    relevant to our world. RELEVANCE is the key point here. NO
    ONE wants to read that you have gone to make a coffee
    because of your hangover. 'Everyone' wants to hear about
    the 9/11 disaster as it was happening. Or if you or your
    business are related to schools for example your tweets
    about swine flu would be relevant and interesting to your
    audience - i'm sure you get the point. Keep it RELEVANT to
    your audience, become the expert in your topic and people
    will get to respect your "brand" as it is interesting and you
    become the
    place of choice for your given subject. It's an opportunity for
    your own 'mini' brand, be that personal or company.
    There is too much NOISE and you cannot cope with it all - no
    one can, so serious pruning WILL be the order of the day for
    a while. Well thats my pennies worth anyway. but while you
    are out there don't forget to:- 'get a life' as well. !!!
    Cheers
    Alex - www.interiorcontrol.co.uk

  •  
    6

    kkreft

    11/18/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    For social media to truly live up to its potential, there needs to be a shift in the paradigm of how we view business. I think of it as a return to the values from the early to mid- 1900s, when people did business with people, not companies. Not everything was about pricepoint. It was about working with people you knew and trusted.

    There is reason to believe we're headed this way, after all, people will pay more for products that they think do the environment or their community good.

    But the comment about it getting less social is inaccurate. It needs to get MORE social - more reflective of how we socialize in person.

    The reason so many people are leaning toward social media is that we have an innate desire to return to that type of business paradigm, using technology to return us to that human interaction. Those who treat social media as simply another media venue, and who ignore the human aspect of it, are unlikely to achieve the desired benefits.

  •  
    7

    JackieSaviCannon

    11/18/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    I agree with you Alex. RELEVANCE is the key. I believe Social Media will become a vehicle of authentic, efficient dialogue once businesses accept the reality that it is not going away. Social Media is part of the culture for the younger generation. I believe in order to be an employer of choice embracing and integrating technology is paramount. Companies that are trying to hold on to the reigns and protest will be lost in the shuffle.
    As we see more professionals emerge that actually know how to maximize social media in a RELEVANT way, better trends will show up as well.

    As my work is web-based, I do find it can get tedious sifting through the noise. Once a rhythm develops the added value social media is intended to bring will present itself.

    I am a die-hard optimist so I am quite excited to see how deep the rabbit hole goes with this one.

    Peace,
    Jackie Savi-Cannon

  •  
    8

    toyin@...

    11/19/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    Like many others, Armano ignores the downside risks of social
    media. The two that I would highlight are:
    1) Users: security and privacy. Social media web-sites and
    forums are gaining credibility -- amongst bad guys and good -
    - as vectors for identity theft, masquerading, social
    engineering and fraud;
    2) Providers: profitability. Social media providers have yet
    demonstrated credible and sustainable means of turning a
    profitable dollar.

    I am no die-hard optimist. In fact, seeing at first-hand the
    conduct of many in meatspace, I am astonished that people
    would put their faith in the milk of human kindness in
    cyberspace.

    My best advice: be only as trusting online as you are "in real
    life" -- if that. Theft and threats are not obvious in
    cyberspace.

    Confession: I'm an information security and risk-management
    professional.

    toyin at afrodigital dot com

  •  
    9

    jeffthesensei

    12/04/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    One the big issues with anyone speaking on social media is that anything seems to pass for insight these days. I prefer to embrace the concept of social media rather than FB or Twitter. For business, the real traction is not going to be programs involving private branded customer communities that are focused on service excellence and knowledge sharing amongst other things.

    But what if social media is just a symptom of something much greater much like a cough is a symptom of a cold? Kkreft is onto it and its all about the rapid evolution of human communication and the changing relationship between the customer and business.

    Social Media is affecting change in business only because it has given a single voice power and that single voice can now be read, seen and heard by millions of people in a matter of hours.

    I think the biggest trend for 2010 is going to be how social media becomes a catalyst for change in large enterprise. Its not just how it is moving from one off initiative to program (which is a marketing 101 process anyway) but how it is going to really start to affect customer communication, service delivery, customer loyalty, customer support and various other areas of the business.

    This is where change is going to be forced ion comapnies by the customer via social media.

    Jeff Wilson - Sensei

  •  
    10

    ideacoach

    12/05/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    I believe another "sneak up and hit you" trend will be the massive increase in social media use by non-profits and baby boomers.

  •  
    11

    walteradamson

    12/05/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    I think the insights/trends of Jeff Wilson and ideacoach will be
    far more significant than those in David's list. I don't have my of
    my own, I'm not that good!

    Walter Adamson @g2m
    http://xeesm.com/walter

  •  
    12

    chrisyates11

    12/06/09 | Report as spam

    RE: Most Important Social Media Trends for 2010

    I think Video will even be more important in 2010. Here is a blog we wrote on how to tell a great story with video and what you should try and focus on.

    http://www.huddleproductions.com/?p=393

    Hope it helps.

  •  
    13

    Richards123

    01/12/10 | Report as spam

    Social Media ? Avatar in 2010

    So many changes in 2010 for social media marketing, I'm just coming to know... read another article on this topic, that was also very informative... check it out yourself...
    http://blog.socialmaximizer.com/social-media-%E2%80%93-avatar-in-2010/

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