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Stress Ball: Are You Run Over by Email?

July 15th, 2008 @ 10:42 am

1 Comment

Categories: Management, Personal Effectiveness

Tags: E-mail, Online Communications, Sean Silverthorne

Stress Ball: Are You Run Over by Email?Think email is controlling your work life? Check out the in-box of John Halamka, the chief information officer for Beth Israel Deaconess Medical Center and Harvard Medical School.

According to a recent Boston Globe story, Halamka “leaves 50 percent of his day’s schedule open for responding to 600 daily e-mails and other ad hoc situations.”

If you work in a modern institution of any size, you know the feeling.  Here are the numbing numbers as reported in the Globe piece.

  • Workers get an average 156 e-mails a day.
  • We switch tasks every three minutes on average.
  • We spend more than a quarter of the workday dealing with interruptions and their needed recovery time.

The result? We feel that we never get ahead: we bounce like a pinball from one HIGH PRIORITY! email to another.  We don’t have time for long-term planning.  We can’t focus enough to be creative. Life is one big firefight.

No wonder we’re stressed.

The good news is that companies are starting to do something about the problem. Software developers inside IBM, for example, avoid meetings, emails, and calls on Fridays.

Read Creativity Can Thrive, if You Keep the E-mail in Check in the Globe for tips on what other people are doing to manage the info madness.

Do you have technology blackout days at work? How do you stay on top of it all?

(Information overload image by Bueny Pixs , CC 2.0)

 
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    Tim Noyce

    07/16/08 | Report as spam

    GTD

    It's for me a very obvious response. This is what I use Getting Things Done for. It allows me to take the full inventory of my e-mail inputs, clarify what they need from me and then make a decision as to what I am actually going to put my attention on.

    If you seperate the processing of e-mail from the actual work that it creates you can eliminate the "pinball" effect entirely.

    Tim Noyce

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  • Blogger Thumbnail Sean Silverthorne Sean Silverthorne is the editor of HBS Working Knowledge, which provides a first look at the research and ideas of Harvard Business School faculty. Working Knowledge, which won a Webby award in 2007, currently records 4 million unique visitors a year. He has been with HBS since 2001. Silverthorne has 28 years experience in print and online journalism. Before arriving at HBS, he was a senior editor at CNet and Executive Editor of ZDNet News.... more »

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