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Best Email Tip: The Two Minute Rule

July 13th, 2009 @ 10:55 am

3 Comments

Categories: Personal Effectiveness

Tags: Gina Trapiani, E-mail, Online Communications, Sean Silverthorne

The Two Minute rule says you should respond to any email sitting your inbox that would take less than two minutes to do so.

This is a brilliant strategy. I once adhered to the What Matters Most rule, which proclaims that you prioritize your email from most important to least important. Then you work from the top down, making sure you are getting to the most important things of the day.

The problem with WMM, of course, is that the least important — or least effort — stuff tends to pile up at the bottom of the email list. And there it sits, rots and decays like last week’s baloney sandwich.

Dispatching two-minute emails quickly has the following three advantages:

  1. Processing them provides you a caffeine like hit of accomplishment.
  2. It clears out the inbox and keeps what remains behind relatively manageable and in focus.
  3. It’s efficient. It takes longer to deal with a two-minute email if you file it in the “Follow Up” folder.

Gina Trapani provides several great tips for keeping email manageable in her Harvard Business Publishing post, Extreme Makeover: The Email Inbox Edition

For example, she counsels that you process your email in batches, rather than checking every few minutes. “Shut down Outlook completely or set it and your handheld to check for new messages every few hours,” Trapani writes.

Does the two minute rule work for you?

 
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    trvwebster

    07/14/09 | Report as spam

    RE: Best Email Tip: The Two Minute Rule

    I generally receive around twenty emails per day, the majority of which require responses. Small time? Perhaps, but they still need to be actioned. For years now, I have been replying to the short-response messages first, as a means of reducing the size of my inbox and allowing me a clearer picture of the messages that require a more considered response.
    I never actually considered this as a "two minute rule" but it certainly fits within that framework. I find it a very effective method of actioning emails, allowing me to keep abreast of my resposibilities, while also enabling me to prioritise my time.
    It works for me, and my clientelle / associates have commented to me that thay can always rely on a timely and effective response to their messages and queries.

  •  
    2

    cpama

    07/15/09 | Report as spam

    RE: Best Email Tip: The Two Minute Rule

    This works for me. I generally scan through my email messages and pick out the ones that requires urgent attention - What Matters Most - as the article states. I am able to "release" a good 20-30 emails on the batch which leaves me time to go through emails that require READ.

    I also find that answering mails with bullets or numbers works well for the reader of the message to understand the message I want to get across...

    Great short article.. helps put things in perspective!!
    cheers...

  •  
    3

    DNFricke

    10/20/09 | Report as spam

    RE: Best Email Tip: The Two Minute Rule

    Email piles up faster than I can take care of them especially when I am out of town, doing a workshop, or at a mtg. At the beginning of the day I record how many emails I have and the goal is to have less than more at the end of the day.

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