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Are You a Management Imposter?

May 8th, 2008 @ 5:42 am

25 Comments

Categories: Personal Effectiveness

Tags: Blog, Blogging, Gender And Diversity, Professional Development, Recruitment & Selection, Internet, Human Resources, Career, Workforce Management, Sean Silverthorne

Are You a Management Imposter?Do you feel as if you are pulling the wool over the eyes of your workmates, hiding your incompetence? You are not alone. There is even a name for it:

Imposter Syndrome.

Management consultant Gill Corkindale takes up the subject of business professionals with a sense of inadequacy in a blog post on Harvard Business.

I have come across many instances of Imposter Syndrome among my coaching clients in recent years. Typically, they are managers on fast-track careers in their late 30s or early 40s who have been promoted to a new role in which their experience is being tested to the limits. Despite support from their bosses and feedback showing they have great operational, strategic and people skills, they often seem beset with doubts.

She says that high-achieving women can be particularly susceptible.

Promoting Peter
Some would argue that you may well be an imposter. Remember the Peter Principle? It’s the idea that everyone rises to the level of their incompetence. In other words, you are promoted based on your capabilties, but eventually promoted one more time — to a level where you are not capable. And there you sit.

But Corkindale is talking about truly capable people who nevertheless feel they are not up to the challenges of their job, a kind of executive inferiority complex. What to do about it? Here are several of the suggestions she puts forward:

  • Consider the context “Most people will experience moments or occasions where they don’t feel 100 percent confident. There may be times when you feel out of your depth and self-doubt can be a normal reaction. If you catch yourself thinking that you are useless, reframe it: ‘the fact that I feel useless right now does not mean that I really am.’”
  • Rewrite your mental programs “Instead of telling yourself they are going to find you out or that you don’t deserve success, remind yourself that it’s normal not to know everything and that you will find out more as you progress.”
  • Visualize your success. “Keep your eye on the outcome — completing the task or making the presentation, which will keep you focused and calm.”

If you have these feelings, check out the responses to her blog on Harvard Business. Clearly you are not alone. I particularly like the comment by one reader who says Imposter Syndrome is not necessarily a bad thing:

Only those who are humble and modest suffer the self doubt Gill defines rightly as imposter syndrome. In business in recent years such qualities have been seen as flaws. I am happy to see a shift back to better values.

How prevalent is Imposter Syndrome in your workplace? Are you afflicted?

(Imposter image by Elsie esq., CC 2.0)

 
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  •  
    1

    stourleyk@...

    05/09/08 | Report as spam

    Nuff Said

    "Some would argue taht you may well be an imposter."

    We know who are.

  •  
    2

    emhaley

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    Loved seeing this topic here. I am doing my PhD dissertation on this topic. Any peer-reviewed research that you may come across would be appreciated.
    Elizabeth.haley@conagrafoods.com

  •  
    3

    michael.ervick@...

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    You can't be an imposter if there are no standards. Over the last thirty three years, I have not been able to find two people who agree on the qualifications of a competent manager.

  •  
    4

    wrbnoh

    05/09/08 | Report as spam

    Are You a Management Imposter?

    I would agree that this is a very subjective topic; however, time is usually the litmus test. Repeated short coming and/or failures would lead one to conclude whether this were true or not.

  •  
    5

    lauriegooding@...

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    There are clearly varying degrees of this "syndrome." In small amounts, I see that it can be a good thing (i.e., a little humility tends to make a person more open to considering new/different ideas and ways of doing things, which can be very productive)...However, the "executive inferiority complex" cited in this article is very destructive. Self doubt is cripling. When I was thrust into a very high-level, high-paying position and felt like a fish out of water, this was a problem for me. During my first review at that company, my manager told me the following: "Your biggest weakness is that everyone else knows how great you are...but YOU don't."

  •  
    6

    ChadRyerson

    05/09/08 | Report as spam

    Management Imposter gets caught and learns

    True Management Impostures are discovered over time. I was, in fact, an imposture. Right out of College I was placed into a position where I was asked to manage forty-six huge accounts with this organization, but did not have a lick of experience in business or management. The truth is that position did not work out for me, but I learned a hell of a lot about management, and what it takes to be a good manager, so that I will be more successful down the road. Good managers learn from their mistakes, are not afraid to ask questions, and generally are just as responsible outside of the office as they are inside the office (this is important). I have also found that the best managers out there are exquisite listeners. I fell this last time out, but now I am getting my Masters in Management,and have a few more hard skills under my belt. I will eventually come back to redeem myself. Humility was a hard skill to learn here, but a necessary one.

  •  
    7

    jone_s4757

    06/19/08 | Report as spam

    Re: Are you a Mgmt Imposter?

    Chad,
    Perhaps what you need is not another degree, but some real "knocks" out in the real world. Failure is a better teacher than success. Unless you are a prodigy, you need time to be a great leader, manager or what ever you wish to be. Give yourself some time and don't expect to have all the answers....you will be learning for the rest of your life.

  •  
    8

    markedconn

    05/09/08 | Report as spam

    Imposters are everywhere

    In my experience I have met very few managers who are competent - most are imposters. One sure sign is a manager who can not do something themselves, but has no fear to criticize something they can not do. In my opinion, if you can not do the work yourself, then you should not be managing people who do that work.

    Another sign is a manager who constantly changes their opinion about an issue. I worked for one manager who would say one thing today, and another thing tomorrow. No stability in their thoughts. This is a sure sign of making decisions based on feelings and not facts.

    Another big clue are managers that do not promote underlings to management. Usually due to fear that the people below them will point out the managers flaws once the underling is promoted.

  •  
    9

    francis_maxwell@...

    05/30/08 | Report as spam

    If we knew everything we then what would we do?

    I have some difficulty in agreeing with your points. The most successful of leaders in business were successful as they had the power to realize what they are not good at and what areas they should hire someone with the expertise to do it right. Not being able to do the job and managing someone who can has very little correlation. The manager needs to understand the business need and the process of delivery which benefits the organization. I have manage bespoke development projects in various architectures with cross functional teams yet I could not code ?Hello World? to save my life.

    Secondly the ability to admit your wrong and change your decision is strength as in all decisions the information it is made on may change and therefore the decision may need to accommodate the change. To say ?I do not know? is so important but being able to follow and say ?I know where to find out or who does know? is key to success.

    My points are in the context that the likes of Gates, Branson and Dyson wear their failures openly and proudly. It was their accumulated experience in failure which brought success.

    I do appreciate the topic as Recent New Manager my self

  •  
    10

    FacilitiesBear

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    In my opinion, a "Management Imposter" can take on several forms ... There are those who are not qualified and pretend they are, and then there are the one's who are qualified and have no practical working knowledge of what they are qualified for.
    i.e.: "Book smarts" with no practical application experience can lead to one of those "Management Imposters" also.
    But, then again, that's just my own personal opinion.

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    11

    spikevoltage@...

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    There are two key issues here - and it's sometimes difficult to know which we are dealing with. First, there is the issue of perception vs. reality. As we look at people who are more successful than we are, or are placed higher in an organization, we tend to assume they have some magical powers that we don't possess. In a way, this can be true - they may just be plain smarter - but in a way it's rarely true, because no matter how successful people are, they are still just people. I've met thousands of CEOs in my career, and most of them aren't significantly smarter than the managers who work for them - they are just more willing to take risks and responsibility.

    The second issue is that of TRUE impostors. They exist, and I see those all the time because I spend a lot of time speaking at conventions and trade shows. These are people who read a book or two on a topic and then think they are experts - and they surely exist in your company, if it's above a certain size. Such people believe that self-confidence and belief can replace intelligence and experience, and they work hardest at having the APPEARANCE of expertise. Can you get promoted for this? You bet. Would I want that happening in my company? No way!

    The key to understanding where you stand in this is self-honesty: do you really have great skills? If you are in doubt, get some real, HONEST feedback.

  •  
    12

    jone_s4757

    06/19/08 | Report as spam

    Are you a Management Imposter

    I am glad to see this topic, since it is a problem I have dealt with most of my life, in most areas of my life. Both personally and professionally. What usually follows the onset of the "syndrome" is a good old fashion "self sabotage"...just to prove myself right. Negative self talk...blah , blah, blah....I suffer from it all.
    But, the good news is that if I have a truely good manager and leader over me, who is open and gives honest feedback, I become more patient with myself and I gain confidence...and the "good stuff" start to flow. I am an intelligent, capable and (finally) confident manager, with lots to give to any group and lots of potential for growth. I just wish I had figured this out YEARS ago.
    Bravo! for approaching this subject and giving people like myself "a name" for this stupid limiting and destructive self talk. I wish someone would have exposed this when I was in my 30s.

  •  
    13

    dhiman_chowdhury@...

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    I disagree with the statement that imposter syndrome are only with the people who are relatively younger and recently promoted to the level where they find incompetent. In the contrary, imposter syndrome could be observed in any manager who is out of touch with the reality. I have carefully observed management in a passive aggressive organization where management are not recently promoted rather they are quite older and had been with the company for sometimes. In fact, imposter syndrome is more prevalent in those managers then the younger one.
    Therefore, we cannot generalize. However, I believe imposter syndrome can be eliminated if management understands a simple principle, ???learn???, ???relearn??? and ???unlearn???. It is important for managers to deeply understand the underlying business.
    As business environment are becoming increasingly challenging, ???management status quos??? need to be eliminated developing a flexible management principle based on ???learning??? and adhering to dynamic organizational environment. The easier way to cope with the challenge of imposter syndrome is to understand the three important organizational elements: people, culture and process. Once organizational elements are well understood, be receptive to learning and unlearn when needed.
    I believe incompetency comes from egoistic mindset, status quo and dirty politics.

    Thanks
    Dhiman

  •  
    14

    EMR Group

    05/09/08 | Report as spam

    RE: Are You a Management Imposter?

    In todays US Businesses jobs are disappearing at an alamring rate. I'm not convinced some of us are imposters but rather those striving to meet every challeng just to survive. I go for every level I must. Yes I feel I'm IN over my head at times but I learn, I grow into it, and I hope to keep moving....at least faster than the unemployment line.

  •  
    15

    Briankopala@...

    05/09/08 | Report as spam

    Fish out of water...

    I was promoted to a position in my company that I had no education or experience in. I was petrified for several months, due to my inability to know how to do my job. I fumbled, made mistakes, stressed out and wanted to quit. But, I stayed with it, and now have begun to really understand how management works. I am a project manager, and because of this experience, now when I am taking my classes - I'm working on my MBA - I find that much of what has other people perplexed are things I've already experienced. I think that being an imposter isn't about not knowing what you're doing, but rather not knowing what you're doing while you pretend that you do. During the duration of my "trial by fire" I constantly asked everyone for help, direction and patience, and I think as long as you are humble, people will be willing to help and through that you learn what it takes to actually be a good manager. I think there is another name for people who blame others for their mistakes...

  •  
    16

    waellis

    05/11/08 | Report as spam

    management imposter

    Very interesting topic and discussion.I am willing to bet that the individuals who indicated that they were placed in positions with less than adequate skills were Caucasion males. How would a minority fare in this situation? Would senior management be as tolerant and patient? I suspect not. More likely this would be considered evidence of the shortcomings of "affimative action"
    Double standards abound!

  •  
    17

    Morpheus II

    05/11/08 | Report as spam

    Management Imposters or Continuing Tradition

    Valid point to be fair that many of the management imposters are white men to a large degree. The challenge though is that the fabric of organizations for white men tends to center around promoting "tradition" of supporting new managers even when they may be light in experience or competence overall. Here is real-life example of imposterism at its finest at http://www.upi.com/NewsTrack/Top_News/2008/01/14/wvu_probes_governors_daughters_mba/1077/

    This is the daughter of the governor of West Virginia receiving an MBA without attending school for both political and financial reasons. There is great merit to this comments, and a broad example of how imposterism starts and continues because it will never end, unfortunately.

  •  
    18

    goldthi

    05/12/08 | Report as spam

    Management Imposter

    I worked for an 30 years old UCS under Grad. and worked in the company for 6 years. He has no idear about the basic business managment, or the business itself and gave all kind of unreasonable idea to the team to work on.

    I gave the imposter 2 years of my service and see if he learned the business skill and knwoledge. At the end, I have to go, and he continues to manage.

    It's not easy to work for an imposter manager.

  •  
    19

    khaledshaban

    05/13/08 | Report as spam

    RE: Are You a Management Imposter?

    i have a manager/CEO of a small training company im working in, although i was hired to be a consultant based upon my good knowledge of a career which not much got same experience about (call centers), and my skills that are valued in the market, but after a long time of being in a new field, without any kind of direction or training!, i found him throwing stones at me all the time, accusing me that im not doing my job and im not passionate, after a while i discovered that he knows what a good employee i am, and i even heard that he "bought " his PH.d!!! i think he is the biggest imposter just saying lots of big words, with no understanding for its meaning or application.

  •  
    20

    markcon

    05/23/08 | Report as spam

    Most are imposters

    I work near a guy who was recently promoted to a manager. This guy is in his early 30's. He is nice person. However, he spends half the day talking bull with coworkers, sports, etc. And then when he has a meeting with his underlings, it seems like he does not work much, and his underlings do everything. Seems like a waste of resources because he does not have enough work to do. One of the reasons why he was promoted was because he plays the bull with his boss, talking sports, etc. I see other people work really hard and they never get promoted to manager.

  •  
    21

    bundydeb

    07/03/08 | Report as spam

    RE: Are You a Management Imposter?

    What a LOAD OF CRAP - There are so many POSTERS in the town I live in BUNDABERG QLD AUSTRALIA - this town was so far behind the rest of AUSTRALIA and I'm sure there's plenty of town just like this all over the plany - for years now people with no proper specialised experience, qualifications etc have positioned themselves as the head of organisations in this town in the community services sector. They all started out as mere support workers and now they are coordinating services all over town. They even all laugh how cushy their easy jobs are with everyone else doing all the work while they sit back and enjoy their dream job. GET REAL - Public money is being wasted and misused to pay for their life styles! management Imposter - oh my GOD how dare you make out that they are legitimate members of our societies! GET REAL and get back out at the coal face to finish your studies and do something real good and expose the disceit and corruption!
    Regards
    Deb

  •  
    22

    Wjjr0325

    08/19/08 | Report as spam

    RE: Are You a Management Imposter?

    I agree with this concept and the term imposter refers to someone making an attempt to deceive. I worked with a true imposter who was promoted to President of one small company and who through an insurance settlement after a serious car accident from years before purchased a Mercedes, a Rolex, and built his "dream home" rubbing our noses in his imposter's success. He was given his MBA having NO undergraduate degree or education (two undergraduate history classes total) using his stepfather a tenured dean to get in and get through it...and to add insult to injury...at half the price.

    Imposter? I have seen it in flesh and blood.

    Bitter? Yea, I am still paying student loans and am starting my MBA program next week.

  •  
    23

    lizzratt

    08/28/08 | Report as spam

    RE: Are You a Management Imposter?

    From my own experience, I think the real issue that managers are not often given and leadership training.
    One can never be a good manager with no leadership skills. Companies who promote and then don't offer training in leadership, are setting their employee up for failure or for imposter syndrome.
    Unfortunately, many company's don't have good leaders to start with so they don't see a need for this type of training, until they get it for themselves.

  •  
    24

    prashant2008

    09/09/08 | Report as spam

    RE: Are You a Management Imposter?

    Well, I am glad to know that there are a large number of people who have felt sort of out of depth at one time or other.

    I feel the feeling of inadequacy has not much to do with individual competence but has lot to do with the organizational culture and the diversity of jobs one has to handle without getting the time to prepare for them. I have seen people hopping from one meeting to another and not being prepapred for the discussions that take place. I am juggling quite a few jobs at office (technical as well non-technical) and in my opinion, not doing proper justice to some of the jobs. But this is the case with most of the people I know. Therefore, in a way, I do not fel 'low'.

  •  
    25

    MrGanAinm

    10/14/08 | Report as spam

    RE: Are You a Management Imposter?

    In my profession as a consultant I have had the pleasure to experience true leadership as well as suffer under imposters. The fact that imposters may operate for years without being removed makes business life frustrating at times.

    In my leisure time I immensely enjoy playing music at sessions with other musicians. Imposters are easily singled out and can easily be avoided by musicians, but to the unskilled listener/observer this may not be the case. The people who reflect and question their own ability and do something constructive about it generelly pose much less problem than those who do not have this kind of insight.

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