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Bold Advice: Don't Send a Resume Cover Letter

June 17th, 2009 @ 9:05 am

12 Comments

Categories: Personal Effectiveness

Tags: Hiring, Job, Letter, Recruitment & Selection, Human Resources, Workforce Management, Sean Silverthorne

I always include a cover letter when I send in a resume to apply for a new job. That’s what you are supposed to do according to every “how to get a job” article I’ve read.

But here comes business writing teacher David Silverman with some contrary advice: For most jobs, “don’t bother” with a cover letter. He says they only compete with (and often just repeat)  what’s in your resume, which is the real meal to be digested by the prospective employer.

That said, Silverman does agree cover letters are necessary when either you know the name of the hiring person, you know something about the job qualifications, or you’ve been referred by someone. (Uh, why would you apply for a job you don’t know anything about?  But I digress)

Look, I’m still going out on a limb and suggest you send a cover letter with any job application. But when you do so, follow David’s guidelines laid out on Harvard Business Publishing in his post The Best Cover Letter I Ever Received. In essence he says keep it simple, and  ”help your cause by doing some of the resume analysis for your potential new boss.”

He gives an example of his idea of the perfect cover letter. It’s a scant 75 words long, which adds to its power and makes it stand out.

As someone who has hired a few people over the years, I find that many cover letters often do more harm than good. The biggest sins, in addition to typos:

  • Hyperbole.  ”I think you will find by looking at my resume that I am uniquely qualified to fill the role you need.” That term, which is used in every third cover letter, causes my eyes to glaze over. Other cover letter word bombs: “proven leader”, “excelled in all previous positions”, and “dynamic speaker.” Sure, tout your best assets (”I have extensive large-scale-project management experience”), but don’t oversell (”Previous employers marvel at my mastery of project management.)
  • Dear Hiring Manager. Someone who sends a form letter rather than takes the time to write a personal message expressly discussing the job at hand is too lazy by half. Address why the position appeals to you.
  • Too Long. The purpose of the resume and cover letter is not to get you the job. It’s to get you an interview. No hiring manager has time to read through your bio-epic. In fact, the more you blather on, the more potential reasons you are feeding the employer to discard your application. “Her favorite food is mac cheese? I hate mac cheese. Good bye!”

To cover letter or not to cover letter? What ingredients do you think are essential for a successful cover page?
 
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  •  
    1

    No-einstein-but

    06/18/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    In pre-internet days (yes, there was such a time), job seekers would create their resume with as much flair as possible given a typewriter or a rudimentary word processing package and then have it printed professionally on high-grade paper. Since your resume couldn't be customized to each job you applied for, the cover letter was the tool of choice for pointing out how the experience and learning you described in your resume would make you a good fit for the position. Even though technology has changed much of this process, I still think the cover letter is best used to flesh out how your qualifications and experience apply to their opening.

    Thankfully, I've not needed to apply for a job outside the company where I've worked for the last 20+ years, but if I were to become unemployed tomorrow, I would always include a cover letter with every resume I sent out. The advice to keep it short and to the point is very important though. The cover letter should make them want to meet you, not dread it.

  •  
    2

    scribbler60

    06/18/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    How is one to know what to do and what to avoid?

    Point is, you can't.

    For every article that says you shouldn't include a cover letter, there's another article that says that a resume without a cover letter is worse than useless. (see http://www.nytimes.com/2009/02/15/jobs/15career.html)

    Meanwhile, employment-seekers are essentially being asked to hit a moving target... in the dark... in the fog... blindfolded... to get past the HR gatekeepers.

    Madness. Absolute madness.

  •  
    3

    plrss

    06/18/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    e57,
    Cover letters should be sent with a resume.I do agree that it should be short.

  •  
    4

    johnsfo

    06/18/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    There was a project at the Harvard Business School in the early '50's to design a resume template and publish a how-to-do-it booklet. It created a format and philosophy that has largely survived.

    Prof. Alan Rood managed the two-man endeavor. I was the other, an unpaid recent grad who gained valuable experience. We struggled with a number of issues. One was how to write a job objective that hit the bullseye on the intended target without precluding other not-quite-the-same targets. Printing costs then precluded separate documents for several purposes.

    Our answer was a multi-purpose job objective coupled with a cover letter that became an extension, not duplicate, of the resume.




  •  
    5

    deepaklovzu

    06/18/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Based on recent experience,
    If you are applying through job website or company
    website...you just need resume as they are electronically
    filtered based on keywords and page rank. After which its more
    on the resume contents.

    If you are applying by sending resume directly to hiring
    managers then you need cover letter ...short & concise.

  •  
    6

    jad67

    06/19/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    It would perhaps be helpful if we distinguished between two terms which are subtly different, but which are used interchangeably in this passage, viz., the CV: "what I've done", and the Resume "what I could do".

    The resume is a customisable sales document, and when well-written, can indeed stand on its own, while the CV is non-customisable and is prudently accompanied by an "optimised" letter which brings it to life.

  •  
    7

    g.a.smith

    06/19/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Here's the deal: as a recruiter (in manufacturing) of many years of experience, when submitting a resume to a company, I get most of MY cover letter info from YOUR cover letter. Other than that, I don't read it, nor do I pay attention to the "objective" - what if your objective is not the objective of the hiring official?

    The other thing is in reference to "employment-seekers are essentially being asked to hit a moving target... in the dark... in the fog... blindfolded... to get past the HR gatekeepers."
    If you are job hunting, try your darndest NOT to work with HR - no offense to good HR people but you don't want your resume in the hands of some clerk who is only looking for key words or who's break is in 5 minutes or who is in all probability not nearly as educated or experienced as you are - it might very well end up in the round file. In nearly all cases, the job seeker should contact the hiring official directly. Okay, okay - some hiring officials don't WANT to be contacted directly and prefer to go thru HR. But I do believe they are the exception as opposed to the rule. How do you contact the hiring official direct, you ask? First you find out who that is and there are a myriad of ways to accomplish that. If you are applying for an engineering job, you need to go to the engineering manager -- if you are applying for a production position, you need to go to the production manager, plant manager, department manager or someone on those levels -- if you are a quality manager, you need to go to the plant manager or operations manager, etc., etc.

    Call the plant and ASK for the name of plant manager or operations manager or engineering manager (you get my drift here) - if you are asked "who's calling" - give your name and your company (if that's not a problem) - as in "This is Clare Bolderson of BBC" - if you have confidence in your voice, you'll get your answer and you can address your envelope with your resume in it - or your email - directly to that person. You can also go to the library or go on the internet to do some quick research on the company --- many times the names of those folks are listed. (ie, look up companies in Hoover's or industry directories or the Harris directories.)

    There are lots of other ways to get around HR and gatekeepers. I've been doing it for 20 years, with pretty good success.

  •  
    8

    wayarberry@...

    06/19/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Even though I like technology and it is a large part of my consulting practice, I think a paper cover letter, best monarch size, is best practice. The reason is that it takes effort to create the letter, ensure that your letterhead is aesthetically pleasing and write words that seem hand crafted. With everyone and their dog sending mindless email inquiries, an old fashioned high quality letter helps you stand out in the mind of any potential employer or client. Whatever your political bent, "class" is associated with tradition. The first hurdle you have to pass -- in the silent workings of the hiring persons's mind -- is whether you are a "good person." Meaning that your approach to others is nuanced and professional to the core. A torrent of raw email applications does not fit that criteria. So .... by all means use a short cover letter, but make it a good one.
    Bill Yarberry, ICCM Consulting, Houston, TX

  •  
    9

    gduncan@...

    06/19/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Cover letters can be helpful in advancing your candidature if
    you have done your research on the position and use the
    letter to expand upon features of your resume that have
    direct relevance to the position. This helps on focus the
    recruiter on content in your resume that they might
    otherwise have overlooked.

    The Internet facilitates the fast, easy and cheap mass
    distribution of resumes so even relatively specialized position
    attract volumes of resumes many of which are of the faint
    hope variety. The harsh reality is that resumes now get
    seconds, not minutes, of recruiter's mindshare. Not good
    odds. How do you get the odds in your favour? Another
    story for another day.

  •  
    10

    clarkm

    06/19/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    scribbler60 hit the nail on the head. For every piece of advice I've received in regards to resume writing there was another that contradicted it. The was a previous post regarding resumes on this site and quite a few recruiters and HR people chimed in, all with their own opinions and how those applied to their method of filtering candidates. When applying for my first sale position I was able to obtain some feedback from some "friendly' sources in the business community and the variation in recommendations was almost comical. Ultimately, the person who hired me said he really liked my resume, it fit him perfectly. Go figure.

    I like g a smith's comments regarding contacting the actual hiring manager, and I attempted this several times early in my career. But I think you will find that's a dead end, or worse. Most companies today will not tolerate that approach. In many cases once the hiring manager submits their approved hiring request they are not permitted to take direct calls that circumvent their process. I think you will find that anything sent directly to hiring managers in any decent sized company, for publicly posted job positions, will be forwarded straight to the circular file. Possibly something to do with EOE??

  •  
    11

    BusinessManExtraordinaire

    06/22/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Job searching is a pretty subjective thing. Everyone has their own opinion of what works and what doesn't based on their own experiences. You have to take this advice with a grain of salt. In marketing there is something called "positioning". It pertains to creating an identity in the mind of the consumer. How do you want the consumer to view the product, the brand, the company, etc? Positioning applies to employment as well. In the end it's about the perception or identity you're trying to create for yourself. How do you want employers to view you?

  •  
    12

    dwrighte1

    06/22/09 | Report as spam

    RE: Bold Advice: Don't Send a Resume Cover Letter

    Scribbler60, you hit the nail sqaurely on the head. It is absolute madness!

    Thank you.

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