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Where’s the Line ?

Right and wrong in a for-profit world

The Business of Families

September 25th, 2007 @ 7:31 am

3 Comments

Categories: Ethics, Personal Conduct

Tags: Ticket, Games, Business Ethics, Leadership, Personal Technology, Management, Where's The Line?

This is not the sort of question you typically address in your column, but I think it features an ethical dilemma in the business of families: My brother-in-law is a doctor, and he makes a considerable amount of money. He is very generous with his fortune, but he has recently put me into a situation that makes me uncomfortable. A few months back, he asked my wife and I if we would like to travel with his family to Wisconsin - where he is from - to spend a weekend with his family and friends. We agreed - he’s a nice guy and I’ve always been curious about his roots - and he immediately sent us plane tickets. This was acceptable, but later he told me he had bought tickets for my wife and I to go with he and his wife to a Green Bay Packers game. I know the Packers are a tough ticket, but when he told me what he’d spent on the tickets - $5000 for four seats, through a ticket broker - I nearly had a heart attack.

I admire his generosity, but I feel like he has put me into a bad situation. I have no way of repaying him $2500 for our tickets, nor would I ever consider spending that much money on a sporting event. Yet I don’t know how I can get out of the situation without insulting him and, worse, his wife. I’m certain that she doesn’t know what he spent on the tickets, because she would have a similar heart attack, and it would create Drama with a capital “D.”

The game is next month, and it gives me a sinking feeling when I think about handing my $1250 ticket to some usher. I don’t want to feel so overwhelmingly indebted to my brother-in-law, but at the same time I don’t want to rock the family boat and insult him by declining the offer. Where’s the line?

I think this question is just fine, because it does address a business ethics dilemma. You don’t need to work in an office to face such dilemmas, and families are rife with problems based exclusively on their financial dealings with one another.

The root of your problem is this idea of feeling “overwhelmingly indebted” to your brother-in-law for something you didn’t ask for, can’t repay, and wouldn’t even if you could (I hate to think that the skyrocketing costs of professional sports tickets have made them events that only a doctor or a CEO can afford). So to solve your problem, you need to take steps to alleviate your conscience and eliminate that feeling.

Here’s what I would do. First, talk to your brother-in-law in private, and tell him that you feel uncomfortable. I’m sure he will tell you not to worry about it - obviously, he’s not - but you must persist. Then, give him an option that will help remove your guilt without creating family drama and bringing your sister-in-law into the dilemma.

Ask him to sell your two tickets. With the game less than a month away, they may have even gone up in value. If that’s not the case, offer to cover any losses he may incur should he not be able to get $2500 for them. This proposal can blanket - though not entirely remove - some of the festering sores of this whole thing.

By addressing your concerns and then giving him an offer to recoup his money, you can start to wipe your hands of the guilty feeling of indebtedness. Should he decline this offer - which I’m sure he will - you can consider your conscience clean, at least in theory. You’ll still end up going to the game, and you’ll still have a feeling that you owe him $2500, but you’ve at least covered yourself should the news of their cost ever trickle down to your sister-in-law (I have the sneaking feeling that she’s your real concern here). If it ever comes to that, you can simply say, “Look, I didn’t want to go. I didn’t have the money to repay him. And I asked him to sell the tickets. What did you want me to do?”

It sounds like your brother-in-law is a good guy, and this is a very nice gesture. If only it were that easy. No one wants to be in any relationship, especially a family relationship, where you feel like you “owe” someone. If this problems rears its ugly head, you have at least laid the preliminary groundwork to make it clear that you were never comfortable with it and wanted no part of this feeling. It’s not perfect, but neither is family life.

And in the future, plan to repay your brother-in-law in your own way. It doesn’t have to cost $2500. It just has to be a genuine gesture.

Have a workplace-ethics dilemma? Ask it here, or email wherestheline@gmail.comĀ 

 
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    1

    tenleyr

    09/26/07 | Report as spam

    Enjoy the gift

    Actually, I am sure the brother-in-law is aware of your financial situation and has no expectations that you will pay him back.

    Most likely, he is the kind of guy who likes to have a good time, enjoys your company and would rather have you there than not to celebrate the game with him. It may be well worth it to him to spend some $$ to have you there to increase his good time. I do this with my less fortunate friends sometimes (although on a smaller scale). Consider yourself lucky!

    If it makes you feel better, talk to him, offer for him to sell the tickets and when he declines (he will), graciously accept them and do your best to make the day a memorable one.

    You can always repay him in non-monetary ways....invite him out more often, do small favors for him, pay for small things on the trip like meals, etc. Give him the gift of your time - it will be worth much more to him than paying him back with money which is obviously something that is not a concern to him.

  •  
    2

    mstonetsg

    09/26/07 | Report as spam

    RE: The Business of Families

    I am a bit surprised by that response. I agree that this is a complex situation, there are a few things you need to consider. I agree that there needs to be a conversation between these two brothers in-law. However, the conversation should be open-ended.

    It is important to know your desired outcome, but it is also critical to "business" harmony to listen to the other side before you ask for concessions. Perhaps the only reason the Brother in law bought the tickets in the first place was to make a memory with his sister. Getting $2500 back won't quite be payback enough for taking that away.

    The desired result is to find a way for both parties to come to an agreeable outcome. Maybe that's selling all four tickets, renting a big screen tv, setting it up outside and having an all day "tailgating party." My point is, if the Dr. has no bad intentions, it's not his fault you feel bad. It's also not his fault that you don't realize that the "value" of a gift has little to do with expense.

    Deciding, before you talk to him, that you are going to return the tickets may cause more harm than good. It appears to me that this gesture provides an opportunity for family unity. He has the means to make it happen and chose to do so. In business, sales especially, we are told to look for signs that indicate buying signs, obstacles, and "hot-spots." Family-time is important to this doctor, and in this relationaship you will lose that customer if you sell thise tickets.

    I can only wonder if he would feel that same way if he got them from a vendor.

  •  
    3

    curtiswhauff2

    09/26/07 | Report as spam

    RE: The Business of Families

    I have to agree with mstonetg. I think you should have a talk privately with your brother-in-law to discuss your feelings and see if there's a way that you can resolve the issue, but don't insist on selling the tickets as that may hurt his feelings. You might even talk with your sister or wife (not sure how he's related to you) first and see what her feelings on the matter are and if she has any insight into what should be done.

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