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How to Give a Killer Online Presentation

July 30th, 2009 @ 10:03 am

13 Comments

Categories: Board Management, Customer Service, Entrepreneurialism, Management, Marketing, Presentations, Technology, Tips and Tools, Web 2.0, Wisdom, Workplace

Tags: Web Conferencing, Online presentations, Workforce Management, Training, Collaboration, WebEx, Sales Management, GoToMeeting, Voice Training, Steve Tobak

As an early adopter of WebEx (now owned by Cisco) about a decade ago, I grappled with the unique challenges of presenting without being able to visually connect with your audience. Training, virtual, sales, multinational, board of directors, webinars, more and more meetings are done via the Web. So when I received an email (excerpted below) from a reader the other day, it got my attention:

My normal presentation venue is an online meeting without video conferencing - other than PowerPoint and screen sharing. While reading your post, How to Give a Killer Presentation, I kept thinking about the difficult challenges online meetings present such as the inability to read body language, not knowing when participants are having side conversations, and all the associated challenges that arise when you cannot see and visually interact with your audience.

So, do you have advice for giving killer online presentations using service providers such at GoToMeeting and WebEx?  

Jerry Anderson

I sure do. Here are 7 Tips for Giving a Killer Online Presentation:

  • Gratuitous analogy. Movies can direct viewer’s attention using the camera. Theater doesn’t have that luxury, so stage actors use voice and other tactics. Online presenting isn’t much different. To direct your audience’s attention and get them to engage without the benefit of visual cues, you have to go a little over the top.
  • Keep your energy level up. It may feel a little exaggerated at first, but you’ll get used to it. Be animated. Make big verbal gestures, statements, or rhetorical questions from time to time. Being a little funny or dramatic will help people remember what you’re telling them. It’s surprising what holds people’s attention.
  • Tell anecdotes. I know, if it’s a technical or training presentation that may seem odd or out of place, but it’s not. People passionate about a subject or experts in a field can usually point to an engaging teacher in their youth, and it usually involved funny or dramatic anecdotes or stories.  
  • Modulate your voice. If it doesn’t come naturally, learn to modulate your voice and practice. Take a voice class if you have to. Ask associates to sit in on your presentation and be critical. Tape it and listen for yourself.
  • Ask engaging questions. Ask unusually engaging questions. I’m not kidding. Come up with a few zingers the night before and use them. Also use out-of-the-blue analogies to different industries or activities (like I did here with acting … you think it’s easy engaging an audience just with words?). If your audience isn’t in “speaking” mode, then rhetorical questions work just as well. But stop short of standup comedy, okay? 
  • Pause for emphasis. Nothing’s worse than a presentation where the speaker drones on and on from point to point, slide to slide, without pause. Pause is the most dramatic way to emphasize a point. Practice getting comfortable with it.  
  • Avoid “slide show” speak. Direct the audience’s attention conversationally, sort of like this, “there’s a cool diagram on slide 8 that attempts to explain …” instead of the usual, “on the next slide …”

Well, the blog experts say I’ve lost your attention beyond 500 words, so I’m done here. But I’m sure all you online presenting experts can help Jerry and everyone else out with some of your own tips, so fire away.

For more resources, check out:

In Management, Keep it Simple

Conquering Your Fear of Public Speaking

How to Give a Great Powerpoint Presentation

 
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  •  
    1

    bcantonjos

    07/30/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    useful advice! Thanks.

  •  
    2

    rseres

    07/31/09 | Report as spam

    Great advice Steve!

    Each item above - executed properly - will interest and engage the audience. Here are a few things I found helpful through the years:
    - practice (never do a presentation unrehearsed - what's in your mind while you create it vs. what you actually say/do when you present it can be two VERY different things)
    - overcome your fear of blowing it (if the best presenters in the world can mess up multi-million dollar demo, you can too... You just have to learn from your mistake! + often, the blown presentation can create the perfect opportunity for a follow-up call and the creation of a deeper connection w/ a partner/customer)
    - keep it professional yet elegant/simple (do not open yourself to risk of alienating the audience by saying or having something silly- like a joke ? in your ppt. You never know how an audience will react today to a joke that was funny yesterday. Treat your audience w/ respect and act as a professional. For me ? the rule is: simple is better and more elegant.)

  •  
    3

    nina_bondarook

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Steve, this is great advice. I also like "rseres" elegant/simple approach. It's also a great opportunity to have a pared down doc of the points you've made in the presentation handy so that you can provide it as a download from your Web site, or as an opt-in e-mail attachment. There's nothing like a second opportunity to underscore your key messages in an e-mail and make yet another great impression!

    Thanks for sharing. . .

  •  
    4

    nealdownhill

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Very nice! We've all struggled with attending online presentations when the presenters drone on and don't let us "digest" the salient points. The pause is power. I always rely on Arthur Samuel Joseph's Vocal Awareness thought process....our voice is our most powerful tool for communicating - it's not the information. Very few presenters practice using their voice correctly, and it becomes the weak link in the presentation.

  •  
    5

    jentimus

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    I do online technical training for smaller groups and always do a little research on the audience ... at least enough to know their names and positions. During the presentation, I use that information to bring relevance to the material, e.g. 'Here's a challenge I'll bet Sheila and Ricardo can relate to ...' or ?This is especially helpful for those of you that work with those long financial contracts ...'

    If there is interactive capability, I will ask a particular person to 'remind' the others why I said something was important or, if time, ask people to submit a short answer/opinion/example via the chat window.

    As with all training, frequent reminders of the 'WIIFM' (What's In It For Me?) help keep the audience engaged.

  •  
    6

    sadler@...

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Keep the presentation simple. Select the most salient points and
    make them stick. Don't try to cover everything. People only
    remember a few things..make them the ones you want them to
    remember. And yes....try to engage.....I have been in webcasts
    when all the participants left and the presentor just went on
    and on.......never knowing his audience left.

  •  
    7

    Bob McG

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    When you do an online presentation you don't have the luxury of noticing how attentive your audience is. So, the most important point is - KEEP IT SHORT! Too often the presenter uses all the time going through the slides and doesn't leave any time for questions or discussions. If you can get the commitment for someone to attend for a one hour presentation only do 45 minutes max and use the rest for questions.

  •  
    8

    DrBruin

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Four tips I've found effective in doing webinars:

    1. Visualize yourself as being on radio. Radio hosts use their voices to engage the audience--increasing and decreasing their pace, volume, and intensity, adding some emotive sounds from time to time ("Hmmm?" or "Ahhh!" for example).

    2. Keep the slides moving. I strive to change the screen at least once per minute. Even if you're just doing a build sequence or adding elements to a diagram, changing the image does two things: first, it adds a bit of interest by presenting something new, and second, it tells the audience that their computer is still working and that the system hasn't frozen. This latter point is not a trivial matter. I once hosted a session with a speaker who went on for ten minutes using the same slide and we began to get bombarded with messages from the audience asking if the computer connection was down, what was wrong with the slides, etc etc.

    3. Avoid using text-heavy slides and above all NEVER read the words on the slide. Graphics and cryptic phrases that become clear as you speak about them will keep the audience more engaged and your commentary now has added value, making sense out of what would otherwise be unclear.

    4. Print out your slides in handout format, six to a page, and mark your speaking notes on that. Then put your time checks in the margin. Keep a stopwatch by your computer and monitor yourself. Are you keeping pace? Have you fallen behind schedule? By putting marking time checks in five minute increments next to specific slides, you avoid the common problem of running out of time at the end or racing through the final 10 slides in a mad dash to finish up.

  •  
    9

    Steve Tobak

    07/31/09 | Report as spam

    Excellent comments!

    All excellent advice from obviously accomplished managers. For more resources, check out these The Corner Office posts:

    In Management, Keep it Simple:
    http://blogs.bnet.com/ceo/?p=2109

    Conquering Your Fear of Public Speaking: http://blogs.bnet.com/ceo/?p=1690

    How to Give a Great Powerpoint Presentation
    http://blogs.bnet.com/ceo/?p=2420

    Steve Tobak

  •  
    10

    conlad

    07/31/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Excellent points, specially the keep it short, nice and simple, plus with the other reminder of not including everything you wish, but only the most vital of points (even at the danger of being a little bit redundant, but that's better than a bored audience that gets nothing out of your presentation).

    Oh, and preparation makes the whole difference, and here is why: Recently, I had to make a couple presentations with a couple of multi-country team over some investigation we were making. The first one went very good because we managed our times quite well and as a result got to practice before hand, which in turn allowed us to deliver clear, powerful messages and finish on time. The next presentation was harder and we managed time, I admit, quite poorly so we couldn't rehearse and so the presentation was too long and a bit boring.

    On another matter, it's high time something better than Powerpoint gets invented, don't you think? Something more interactive, that allows for better collaboration and where ideas can be better fleshed out than bullets, dashboards and still images.

  •  
    11

    jeroldlouis

    08/03/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Thanks to Steve and all contributors for sharing your ideas and
    advice!

    Jerry Anderson

  •  
    12

    phoenixaim@...

    09/17/09 | Report as spam

    thnx

    Thnx for wonderfull tips

  •  
    13

    deniaqazi

    11/06/09 | Report as spam

    RE: How to Give a Killer Online Presentation

    Great ideas! Specially the last point! Presentation is one of my favorite thing to do... If you really want to do it best, you have to love it!

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