BNET Insight

The Corner Office

Taking on the big questions facing CEOs, boards, and shareholders.

How to Make a Business Case For Any Enterprise

February 10th, 2009 @ 12:19 pm

2 Comments

Categories: Best Practices, Board Management, Corporate Governance, Entrepreneurialism, Executive Focus, Hiring, Innovation, Management, Marketing, Opinion, Strategy, Technology, Workplace

Tags: Business Case, Entrepreneur, Entrepreneurship, Management, Steve Tobak

Forbes publisher Rich Karlgaard sits on the board of a wireless startup in Silicon Valley. He says the entrepreneurs are brilliant but they see opportunity everywhere. It’s the job of the board to get them to prioritize and focus.

He’s right about that, but figuring out what to focus on is really the bigger, make or break problem for any enterprise. Finding the right solution to a critical market need - that you can actually build a successful business around - now that’s what separates the cream from the crop.

Some entrepreneurs make brilliant business people, but they’re a rare breed. The rest just can’t connect the dots between ideas and products that customers may actually want to plunk down money for. Those entrepreneurs lack the business gene. It’s not an insurmountable problem, but one that needs to be addressed, nonetheless. 

Examples: Bill Gates was the former type. He instinctively knew what kind of deal he wanted to cut with IBM for the PC’s first operating system. I’m not saying that turning Microsoft into a technology powerhouse was a walk in the park, but with a little help, Gates was up for the task.

As for the latter type, well, Steve Wozniak needed Steve Jobs. We’ve all seen the difference between Apple with and without Steve Jobs. Make sense?

I’ve worked with both types of entrepreneurs, but I seem to attract the latter type. This started way, way before I became a consultant.

An engineer at Xerox - one of my customers in the late 80s - tried to get me to help him take his invention to market. I’ll never forget it; it was “the perfect paper clip.”

Another engineer had an idea and a design for a handheld, digital book reader … in 1993. It was too soon for that sort of thing, but he didn’t know that. Fortunately, I did.

Look, I don’t care if you’re an engineer, a marketer, an inventor, a CEO, an academian, or an enterprising opportunist. Every successful idea has to satisfy certain criteria for the business case to make sense. When I evaluate a concept, product, or service for business potential, I ask five questions. The answers essentially make a business case.

Five Questions to Develop a Business Case:

  1. What’s the market need? What critical customer or market problem does it solve?
  2. Is there a big market opportunity? Is it big enough to build a company around and interest investors?
  3. What’s the business model? Where does the company fit in the food chain, who will its customers be, and how will it make money? 
  4. What’s the value proposition? What’s its competitive differentiation with respect to competing ideas, technologies, products or services? 
  5. What are the competitive barriers? How defensible is it? Patents, know how, trade secrets, trademarks, or just time to market.

These are loaded questions, to be sure. But if you can’t build a compelling 2-pager and 10-20 slide presentation around the answers, you’re going to have great difficulty building a successful enterprise.

Of course, the knowledge, strength, and commitment of the individuals involved are critical, as is the timing of the enterprise. That goes without saying. As for focus and prioritization, well, once you know what to focus on, then you’ve got the whole execution thing to worry about. That’s a post for another day.

 
Reply to Story

BNET TalkbackShare your ideas and expertise on this topic

Subscribe to this discussion via Email or RSS

  •  
    1

    Richard-HK

    02/10/09 | Report as spam

    RE: How to Make a Business Case For Any Enterprise

    I have to say that I basically fall in the "latter" type entrepreneur category Steve describes, except for the first 2 of his 5 questions, where I've gotten more experience than I really care to have. So I have become (I hope) a bit more adept at identifying the need vs demand issue. A lot of people with business or product ideas can identify the "need" reasonably well. But then they make the mistake of assuming that just because they have identified a need, that the potential buyers in the market actually have a demand, or that the demand can be developed easily in a short period of time. They tend to believe that the "need" will be so obvious to everyone that they forget to consider if anyone is willing to buy. So, one of the first things to do in answering question 2 is to be realistic in trying to determine whether the people in the market who have the "need" (or problems to be solved) that were identified in question 1 actually feel the pain enough to pay for the solution. If enough people are not feeling the pain, then there won't be enough people willing to pay to make the pain go away. That is true even if the entrepreneur's product or service really is the best thing ever discovered.

  •  
    2

    martin7021

    02/13/09 | Report as spam

    RE: How to Make a Business Case For Any Enterprise

    I agree entirely with the comment above. While developing a website that connects outdoor people with one another based around experiences rather than a wall or comments, we are continually finding that the end users use the site in ways that contradict their own statements of need. This has become a tremendous opportunity but with another type of business it could be perilous. While a web platform is reasonably easy to modify, this problem would be substantial in a product that requires machinery or uses waterfall methodology. I think it is crucial not only to ascertain the pain point / need and whether or not the customer is willing to pay, but also whether or not they will actually use the solution you / they design in the manner you intended.

    Thank you for the fantastic article Steve and if you ever get the chance I would love to hear your thoughts on my current venture www.LifeUnderSun.com.

    Martin

Please add your comment:

  1. You are currently: a Guest |
  2.  

Basic HTML tags that work in comments are: bold (<b></b>), italic (<i></i>), underline (<u></u>), and hyperlink (<a href></a)

advertisement
Click Here

Blogger Profiles

  • Blogger Thumbnail Steve Tobak Steve Tobak is a marketing and strategy consultant based in Silicon Valley. He's a 20-plus year high-tech industry veteran and former senior executive of a number of public and private companies. He also wrote the popular blog Train Wreck for CNET. When he's not airing corporate America's dirty laundry and helping companies solve their problems, Steve likes to play with gadgets and animals and drive his wife crazy. Find out more at Invisor.net. more »

advertisement
  • Click Here
  • Click Here
  • Click Here
advertisement
Click Here