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Is Perception Reality or Just Plain Perception?

December 3rd, 2008 @ 11:41 am

3 Comments

Categories: Compensation, Corporate Governance, Economy, Executive Ethics, Executive Focus, Finance, Management, Opinion, Political Economy, Strategy

Tags: Perception, Reality, Public Relations, Manufacturing, Benefits, Marketing, Corporate Communications, Human Resources, Steve Tobak

We all know the phrase “Perception is reality.” I’ve used it dozens of times myself, but not the way you might think. The truth is that perception is reality to the masses, but in the business world, perception is just plain perception. It counts, but it’s not reality.

This may put some people off, but so be it. The truth does that, sometimes.

And the truth is this: when executives fly to Washington in corporate jets to ask for a taxpayer bailout, that’s a huge PR mistake. It’s a perception thing. The only meaning behind it is that Detroit’s CEOs don’t get PR, perception, and its reality to the masses.

It’s the same thing with compensation packages. If the same CEOs offer to cut their pay to a dollar, that’s a PR gesture, just like driving to the next bailout session in a hybrid. It speaks to perception. Now they’re playing to the masses.

Wonderful.

The reality is this: no bailout will matter because the problem with the big three automakers is their huge fixed UAW-related cost, i.e. GM’s billion dollar a month burn rate. These companies need to restructure and the UAW has to step up to the plate. That’s reality. Salaries and mode of travel don’t count for beans, here.  

Congress and the media may react to the perception part, but I guess that’s their job, to play to their audience. The cold hard business reality hasn’t changed one bit. I assume that BNET’s audience - largely composed of managers and business folks - is savvy to this.

As evidence, a BNET reader provided this comment to a related blog post:

It seems that a business related column would have knowledgeable folks…whoops. Execs taking a dollar will not put a finger in the dike. The reason the car manufacturers are going belly up is the UAW. The big three are retiree benefits managers that, oh by the way, make autos.

Easy to point a finger, but before you do, understand the whole picture.

This person understands the difference between perception and reality. He or she gets it.

When I started blogging, I saw it as an opportunity to better inform the business audience. Unfortunately, like many in the media and in Congress, the blogosphere is full of people who either don’t get that perception is just perception, or bank on perception being reality to the masses.

In either case, they fuel hype, overreaction, volatility, and yes, even bubbles.

But that’s just me. Is it just my perception, or reality?  

 
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  •  
    1

    johntmahoney

    12/04/08 | Report as spam

    RE: Is Perception Reality or Just Plain Perception?

    Reality always reveals itself in the end.

  •  
    2

    mrkl

    12/04/08 | Report as spam

    RE: Is Perception Reality or Just Plain Perception?

    These perceptions are a response to a reality and no matter what think about them in relation to "reality" I can assure you some of those "masses" are actually the rank and file of the UAW. Here is one reality, demanding they make the hard choices while managements pocketbook is untouched is sure to drive an even bigger wedge between two parties whose sense of purpose must be unified, whose sacrifices must be shared and whose future depends on it.

    To talk about perception as if it were an illusion is to dismiss what every successful leader knows... when perception and reality are in accord we have the greatest chance for sustainable success.

  •  
    3

    joesasnak

    12/05/08 | Report as spam

    RE: Is Perception Reality or Just Plain Perception?

    The perception created by the corporate jet fleets and the big compensation packages, is that these men want everyone to sacrifice to save their companies... everyone except the CEO of course. Unfortunately that perception IS reality.

    It is true that the cost savings from $1 CEO salaries is a 'finger in the dike' and that one trip in a corporate jet is even less meaningful. But, the reality communicated by calling the Big 3 CEOs to the carpet for their excessive pay and the ridiculous perks they enjoy (along with practically all their Fortune 100 CEO brethren) is that they are poor leaders.

    Leaders that really care about their people set the example. When calling for sacrifice during tough times, they make personal sacrifices to demonstrate their commitment to the cause.

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Blogger Profiles

  • Blogger Thumbnail Steve Tobak Steve Tobak is a marketing and strategy consultant based in Silicon Valley. He's a 20-plus year high-tech industry veteran and former senior executive of a number of public and private companies. He also wrote the popular blog Train Wreck for CNET. When he's not airing corporate America's dirty laundry and helping companies solve their problems, Steve likes to play with gadgets and animals and drive his wife crazy. Find out more at Invisor.net. more »

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