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How to Think Better

June 18th, 2008 @ 11:16 am

11 Comments

Categories: Strategy

Tags: Idea, Strategy, Management, Michael Fitzgerald

Do we think better when we set aside time for it?

Ellis Booker, a friend and former colleague, blogged in the affirmative, saying Take the time to let big ideas grow.

In his post, he described an unexpected five-hour layover at LaGuardia Airport, which he spent disconnected. “…[U]ninterrupted blocks of time… are the gardens where big ideas, imaginative, even playful what-ifs grow and then flower into innovative new products, services, organizations and business models.”

He used his time to make a list of ideas, though the one he shared was to book a scuba diving trip.

His post sent me off to my pile of business books. I pulled out Think Better,, a book published earlier this year by the consultant Tim Hurson.

Alas, Hurson does not explicitly address how much time one should set aside for just thinking (it’s probably unknowable but unlikely that five hours at LaGuardia works as well as Bill Gates’ fabled Think Weeks), but he does walk through his system for thinking more effectively, which does demand some time. In my friend’s favor is list-making. In the book, Hurson calls list-making an important tool in coming up with ideas, and in particular if you use a “Wind Tunnel” process, a period of time dedicated to just making lists of ideas (Hurson suggests coming up with 50 ideas or spend five minutes). The first third will be conventional, he says, but by the last third, there may well be gems that go in a new direction.

The book gives an overview of what’s known about how we think, and what challenges we need to overcome, which are more biological than you might, um, think.

“It probably seems as though you’re thinking all the time, but like the rest of your body, your brain uses a variety of strategies and tricks to minimize the energy it requires. And its most effective strategy for conversing brain energy is actually not to think at all. In fact, most of the time your brain is involved in just one of three activities: distraction, reaction or following well-worn patterns.” [italics mine]

Hurson has devised a model to actually help you think. It takes him 250 pages to explain it and show how it can be applied, so I’m not going to condense it here, other than to say that I liked his structuring of ideas into reproductive (similar to current things) and productive (going in new directions), and shows examples of both types of thinking and how they apply to businesses. If your business needs new ideas, and is struggling to come up with them, his Productive Thinking model rates a look.

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  •  
    1

    Tim Hurson

    06/18/08 | Report as spam

    Time to think

    Michael, thanks for referring to my book, Think Better, which has
    been getting a nice response from readers. I thought the topic of this post
    was interesting and relevant. And I hope I can offer some useful perspectives.
    How long should one set aside fora productive thinking session?

    You're right, of course, I don't directly address the issue of how long it takes
    to have a robust thinking session in the book. That's because there are so
    many variables. In a way, it's a "how long is a piece of string?" question. One
    thing is certain though, we rarely give ourselves the time to think productively
    in the first place, but we always seem to have the time to do it over when our
    plans come crashing down around us.

    One of the most common thinking pitfalls I write about in the book is the
    Great Answer (Wrong Question) syndrome in which people come up
    with what they think is a wonderful solution to their issue, only to apply it and
    discover nothing changes. More often than not, they're answering the wrong
    question.

    One of the best ways around this is to use a simple tool to figure out what's
    really going on before trying to jump to solutions. I use the
    metaphor of an open hand when I explain it to groups. Think of an open
    hand, its fingers outstretched and spread. Think of each finger as
    representing a letter "i" and the angle formed by your thumb and forefinger as
    the letter "v". This provides a useful mnemonic for the key questions you have
    to ask to get a handle on your issue.

    Your forefinger stands for the itch. Ask yourself, what's the itch? What's
    bugging you, what could be better, what's out of balance? Make a list of
    itches, then choose the one that resonates the most for you.

    Your middle finger stands for impact. What's the impact of your itch? How
    does it make you feel? How does it manifest itself? Why did you select it over
    the other itches in your list? How would you feel if it were resolved? Why?

    Your ring finger is information. What do you know about your itch? Its
    causes? Is it a money issue, an emotional issue, a technical issue? What's
    been tried in the past to solve it? Has anyone else solved it? If so, how? What
    don't you know about your itch? What do you wonder about it?

    Your pinky is your social finger. It represents the people involved in the itch.
    Who is involved in causing it? Who is affected by it? What's in it for people if
    your itch isn't resolved, if things stay as they are? What's in it for them if it is
    resolved, if things were to change?

    Finally, the "v" stands for vision. What's your vision of the world if the itch is
    resolved? Start with the rhetorical question, Wouldn't it be lovely if? This is
    not to come up with your solution (it's way to early for that), but rather to
    picture your situation if the itch were resolved. To create a sort of target
    future that you'd like to reach. For example if your itch is that you are
    frustrated in your work situation, your target future might be, "Wouldn't it be
    lovely if I could earn a living doing what fiulfills me!"

    Using the hand technique you can get a pretty good handle on your issue
    within about 10 minutes -- even if it's pretty complex. I use it in working with
    big companies on huge strategic issues as well as working with individuals on
    their personal challenges.

    The key is a structured approach to thinking. With a little structure
    (something we rarely learn in school), we can think through issues remarkably
    efficiently and we can liberate ourselves to think really creatively. My whole
    productive thinking process is based on simple structures. The hand is the
    first step. There are also simple structures to help establish success criteria,
    generate creative ideas, evaluate those ideas (and actually improve them by
    using something I call generative judgment, rather than the more common
    binary yes-no judgment), and creating a plan for action.

    It's the structure that frees us to think creatively. One of my favorite quotes is
    from Jerry Hirschberg, former CEO of NIssan Design. He said, "Creativity is not
    an escape from discipline. It;s an escape with discipline."

    There's no real answer to how long it takes. But there's no question that
    investing the time up front offers the chance of coming up with more ideas
    and better ideas more of the time.

    Hope this helps!

  •  
    2

    NTafoya

    06/19/08 | Report as spam

    RE: How to Think Better

    May I also recommend a book: Time To Think - Listening To Ignite The Human Mind by Nancy Kline. Power message about taking the time to unleash what is within us. I have used this (not as much as I should) over the years to unblock some obstacles with amazing results. Thank you for the reminder. will look at Tims book as well. Nancy T

  •  
    3

    JaaronAndersoncom

    06/19/08 | Reported as spam

    RE: How to Think Better

  •  
    4

    Michael Fitzgerald

    06/19/08 | Report as spam

    De bono

    I've heard good things about deBono's book, though I've not read it. I don't know the other book at all, but thanks for weighing in!

    The challenge with any such book is to have the discipline to follow through on what they say. Hurson's book has a very interesting model in it, but I wonder how many people in business will really follow it closely.

    Michael

  •  
    5

    sandracamacho

    06/20/08 | Report as spam

    RE: How to Think Better

    Thanks for the tips!
    I really didn??t read the book but the ideas left here will help a lot, especially if you are always running around in a busy day to day enviromnent and need to come up with creative and innovative ideas for your work.

    Sandra Camacho

  •  
    6

    twanless@...

    06/20/08 | Report as spam

    RE: How to Think Better

    I posted on this subject on my blog http://infoflow.wordpress.com/2007/09/29/crank-up-the-idea-machine/last year. The concept is go go somewhere at a set time of day and just generate ideas. There's a methodology to it.

    And it didn't take 250 pages to explain it.
    As a consultant on thinking and decision making, however, I understand how you can get caught up in explaining the process.
    Tony Wanless

  •  
    7

    Michael Fitzgerald

    06/20/08 | Report as spam

    broken link

    Readers should note the link breaks. to see it, erase the word 'last' from the URL line -- he forgot to put a space between it and the URL.

    Hurson may not have needed 250 pages, but your list is for individuals, and his book is geared at both individuals and groups, and some of what he's doing is setting up a framework for group idea creation, and formal follow-up.

    Michael

  •  
    8

    Tim Hurson

    06/20/08 | Report as spam

    Pages

    Think Better doesn't actually devote 250 pages to explaining how the
    Productive Thinking process works. It includes many stories, case studies, and
    examples of the process in action. It's also about much more than simply
    generating ideas. It also covers understanding the challenge, evaluating ideas,
    and preparing for implementation. And, as Michael has already pointed out, Think Better discusses both group and individual thinking skills. Hope this
    helps![br][br]
    Tim

  •  
    9

    Figaro8

    09/16/08 | Report as spam

    RE: How to Think Better

    Very useful article.

  •  
    10

    Michael Fitzgerald

    09/23/08 | Report as spam

    RE: How to Think Better

    Thanks. Would love to get feedback from folks who've also gone through it.

    Michael

  •  
    11

    dtowens

    10/10/08 | Report as spam

    RE: How to Think Better

    Back when I was a commander in the Army, I used to go into work on Sundays from 8-12 and do nothing but creative thinking.
    A typical agenda:
    - Analyze the 100+ member personnel roster to determine how I could use my influence to improve the careers and family life of each and every Soldier.
    - Take upcoming training events 2+ months out and determine lowest level decentralization. I was a maniac for developing subordinates. Training is meant to challenge and place Soldiers outside of their comfort zones. So, why not the same for the planning and leading of that training? I had junior Sergeants planning events that other units only trusted to lieutenants and captains.

    This list could go on and on, but the essence of this 'think better' time is that I focused on deriving a better way to do things and then creatively thinking about how to execute. A key criteria for me was this...'If this is the way it has always been done, we absolutely won't do it that way.'

    I'll check out the book!

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