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Google Makes Us Stupid

June 9th, 2008 @ 8:20 pm

19 Comments

Categories: Strategy

Tags: Google Inc., Nick Carr, Data Centers, Storage, Databases, Hardware, Data Management, Enterprise Software, Software, Michael Fitzgerald

So Nick Carr argues in the July/August issue of The Atlantic (update: here’s the link to Is Google Making Us Stupid?). Think about this: how often do you search on Google (or any search engine) every day? How about the people you work with?

Some of the article comes directly from the last chapter of Carr’s book “The Big Switch,” [see my review here] but he extends it around one central argument: Google will eventually become something we interface to with our brains, and we will become dependent on it, and thus stupid. He has a nice line about how our intelligence will become artificial intelligence.

Carr is not a Luddite per se, but he joins a long line of techno-skeptics going all the way back to Socrates, who argued that people should not write things down, because it would impair their memories (Carr knows this, and mentioned Socrates in his essay).

What’s most novel here is his argument about how technology changes us. He cites the development of the clock, which changed the rhythm of life. He writes: “In deciding when to eat, to work, to sleep, to rise, we stopped listening to our senses and started obeying the clock.” He also relates a vignette about how using a typewriter changed the way Nietzsche wrote. And then he segues into the Internet, which “is becoming our map and our clock, our printing press and our typewrite, our calculator and our telephone, and our radio and TV.”

It is, he says, “reprogramming us.”

It is certainly changing the way we work — we use e-mail to replace direct conversations, we mine data to learn things about our customers they themselves don’t realize, and it appears to flatten organizations — and render many of our jobs obsolete (Carr, in his book, notes that Skype has double the customers of British Telecom and about 99,800 fewer employees). It is unclear what will emerge from this digital maelstrom. But are we being reprogrammed, our brains shifting their circuits to honor how the Web works?

Maybe a little bit — studies suggest that people who spend a lot of time online suffer from shorter attention spans. Still, I doubt that Google will make us idiots. In fact, there’s a very good chance that Google won’t outlive most of you reading this piece.

Robert Darnton, director of the University Library at Harvard, recently published an essay called The Library in the New Age. In it, he assesses whether Google’s effort to scan as many of the world’s books as possible into a database represents a threat to libraries. In part, he notes the obvious:

Companies decline rapidly in the fast-changing environment of electronic technology. Google may disappear or be eclipsed by an even greater technology, which could make its database as outdated and inaccessible as many of our old floppy disks and CD-ROMs. Electronic enterprises come and go. Research libraries last for centuries. Better to fortify them than to declare them obsolete, because obsolescence is built into the electronic media.

Darnton’s odds of being right are at least as good as Carr’s. Plus, Carr’s argument, like many in the genre of science fiction, discounts important things (like how much of the world remains offline, and how unlikely it is that giant data centers will be all there is to our economy, which is the natural extension of some of his arguments).

What do you think? Has Google already made me stupid?

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  •  
    1

    pesc

    06/10/08 | Report as spam

    google makes us smarter

    Um, actually, isn't the truth quite the opposite? If you're as old as i am, how many times when you were younger did your parents tell you -- "go look it up" and for laziness you decided that you'd rather be stupid than know the facts from an encyclopedia or dictionary. Now, with the magic of web-enabled phones (and maybe someday brain implants or whatever) we'll have access to all the correct info. Looking it up doesn't make you stupid. not looking it up, or not having the capacity to retain in your brain that which you've looked up, is "stupid". The latter is the definition of stupid -- go look it up! happy

  •  
    2

    Diego_Montejo

    06/10/08 | Report as spam

    Google is just data

    Whatever you look up on google is just data, It is up to you to make it into information.

    If google is doing something to my intellect is actually making my ideation and learning process a lot faster and efficient, allowing me to access the data I want as soon as ideas and questions roll into my head, so I can turn them into information, so then I can mold it into the knowledge I need to aquire. Simple.

    Data > Information > Knowledge

  •  
    3

    Michael Fitzgerald

    06/10/08 | Report as spam

    re: just data

    I agree with you. Today, Carr probably would, as well. What he's thinking about is the future, builds his argument around statements made by the Google executives (Brin, Page and Schmidt) about wanting Google to be more supple, more responsive, able to tell us what we should type -- in short, he sees it beginning to take over our thinking, down the road. I am skeptical of this, and yet as Ray Kurzweil says, technology changes in an exponential fashion, not a linear fashion. So if you extrapolate from advances in machine learning and in brain-computer interfaces that it is plausible.

    Thanks,

    Michael Fitzgerald

  •  
    4

    tpmckay

    06/10/08 | Report as spam

    Google Makes Us Smart but Lazy

    I can imagine being Brain-chipped to Google. However, even with that amount of information on-hand I still have to sort it, classify it, and decide what I can do with it. To solve a problem that information would give me a lot of choice but could lead to paralysis of analysis. Google can make me more intelligent but I can be as smart or as stupid as I want to be.

  •  
    5

    Michael Fitzgerald

    06/10/08 | Report as spam

    re: lazy

    Would you want your employees brain-chipped to Google? Is this a future management advantage?

    Michael

  •  
    6

    pesc

    06/11/08 | Report as spam

    brian chipped

    aren't they *nearly* brain chipped into google and a wealth of info already? Or, do you not have the internet at their workstations.

    So, sure - getting the facts nearly instantly can be useful.

  •  
    7

    Michael Fitzgerald

    06/10/08 | Report as spam

    re: google makes us smarter

    That definition of stupid is the same that Socrates worried about, that Google in fact plays to: you look things up in Google so you don't have to remember them.

    Carr is arguing not about the present but about the future, that we will no longer bother to memorize things because we can just Google them. Our brain circuityr will be remapped to be dependent upon Google, as he argues it has remapped to accommodate typewriters. Then Google will start to think for us. It's the digital extension of the Socratic fear of the written word.

    Like you, I am glad to have books, and the ability to look up things. But I do understand why Socrates and, later, Petrarch complained of them (as Petrarch said, "Of the multitude of things you have perused how many have remained in your mind?")

    Michael Fitzgerald

  •  
    8

    RDS2008

    06/10/08 | Report as spam

    Search Engine will not makes us stupid nor smart

    Search Engine does not makes us stupid or smarter. What makes you smarter is your decision whether to accept or decline the idea pass though the web. Not all information that was given by the engine are accurate and reliable thus it is your decision whether you will adapt the information in your system or not.

  •  
    9

    gerwitz

    06/10/08 | Report as spam

    Libraries are Museums

    Google is my God and my iPhone is my guardian angel.
    I am the smartest person many people know since I have the internet in my
    pants, very charismatic.

    Weren't floppies and CD-roms just media that stored data? Did the data ever
    go out of style? If it did, couldn't the classics always be recovered? (Mario
    Brothers didn't disappear because the 8bit Nintendo did.)

    Is Darnton's argument that people need a place to go to access information,
    or that printing dead dinosaur ink on dead tree paper is still the way to go? I
    think he's running a museum with artifacts and if if profession doesn't see it
    that way, they are doomed.

    kurt.gerwitz.com

  •  
    10

    Michael Fitzgerald

    06/12/08 | Report as spam

    re: darnton

    Darnton's argument is broad-ranging, but also primarily targeted at what we really know. He points out that for most books, especially the classics, there are lots of arguments over what copy is actually valid. Shakespeare's plays, for instance, still generate debate over structure and appropriate language.

    He doubts that Google will ever get every copy of every book into a searchable database, outside of copyright issues. Nor is it likely to have all the editions of a book that might matter to scholars. In fact, the Google pagerank method may obscure which copy of a book is most important.

    Most of us won't care about the bulk of his arguments, no matter how well he makes them. But there is no question that the Internet does not have a very long memory, and he makes a couple of good points about whether Google will continue to care about scanning books for the long-term.

    Best to read his argument, or at least scan it for the flavor of what he's saying. The comment I cited was incidental to his main argument, which is that major research libraries will be more important, not less.

    Michael

  •  
    11

    gerryharry

    06/11/08 | Report as spam

    Smarter, or less attentive?

    I've never thought of memory recall and information retention as "smart". Intelligence is more the ability to process, make connections, and utilize the information and facts that flow through our pattern matching brain cells.

    The problem with bemoaning this change in human thought is that you'll never stop until you harken all the way back to pre-verbal hominids. I'm sure there were those early humans that bemoaned the loss of verbal grunts over the use of those modernistic "words".

    What I did get from Carr's article is that surfing leads to short attention spans and loss of concentration if not counter-balanced with activities that strengthen one's ability to concentrate. (om....om....om...) In this sense, surfing and scanning RSS feeds becomes like channel surfing TV. The answer? Turn off the TV and walk outside once in a while.

    In the end, the value-add from the Internet is on the big + side. Incorporating it into one's life requires balance and moderation. Check email only 3 times a day; focus on 1-3 activities per day; minimize chat; play with the kids; etc.

  •  
    12

    Michael Fitzgerald

    06/12/08 | Report as spam

    re: smarter

    We've known since the early days of the Web that spending a lot of time online relates to short-term memory loss, which is not just an attention span issue.

    Carr is arguing more than just that -- he's arguing that our brains are remapping their circuitry to account for the Internet. He doesn't know how and I certainly don't. I'm not sure I agree, either. But he thinks it won't be good.

    To your argument that the Internet is a big plus, Carr does encourage us to be skeptical of his skepticism. he notes that with writing and printing, the benefits far exceeded the expected (and actual) drawbacks. The same is likely to remain true of the Internet. He worries that we'll lose the ability to think. My guess is that in fact we'll gain the ability to think more deeply, because we'll be able to gain much more information.

    Michael

  •  
    13

    jmeyer@...

    08/14/08 | Report as spam

    RE: Google Makes Us Stupid

    This topic has been discussed to death more than once. How many times can you kill a dead horse? But sure as hell you can kick it a lot.

    My guess? As with all things made simply grabbing the first 2 results from Google can eventually be done by a machine. What happens to people that are replaced by machines? They die out or are forced to adopt.

    Closing "niche" professions will force people to be intelligent rather than the opposite.
    Can everyone do this? Probably not.
    Are we worried about the future of mankind or the majority of the people that cannot deal with the new "freedom"?

  •  
    14

    tom marini

    09/08/08 | Report as spam

    RE: Google Makes Us Stupid

    We live in an age that demands constant info!While GOOGLE enables many people to gather facts and info on a variety of subject matter, it still pales next to the databases that cover subject matter on areas such as business, sciences, and technology. Many organizations spend hundreds of thousands of dollars(and more)to get detailed information thatget detailed information that is
    authoritative, accurate, and timely. This info may be of great benefit to many in an organization, but most people have no idea where it comes from. The fact that organizations may pay thousands of dollars to these info databases for one report, should be an indication that detailed information is highly sought after, and people are willing to pay.

  •  
    15

    Michael Fitzgerald

    09/16/08 | Report as spam

    RE: Google Makes Us Stupid

    we may pay a lot of money for certain information,
    but that doesn't mean we get what we're looking for.
    Research is hard, hard work, especially if you want to
    look at things that predate the Web.

    We apply software to information problems and it
    works to a point, but while I don't agree with Carr on
    one hand, I do worry that he is correct in suggesting
    that we are getting weaker at processing information.

    Michael

  •  
    16

    BazD

    10/06/08 | Report as spam

    RE: Google Makes Us Stupid

    How can reading more make you stupid? How can getting answers to questions you would never had access to, reduce your ability to think?

    The biggest challenge in education - kids and adults alike - is about making learning interesting and few can successfully argue that the internet is dull. Remember "Google" is a brand name only for a tool used to recover information. There are other similar tools and like google none are perfect. But, they all give you quick access to an amazing database of information.

    Barry
    Dublin, Ireland

  •  
    17

    angelo1210

    12/17/08 | Report as spam

    RE: Google Makes Us Stupid

    Google just is a tool. It will help you get the data you want easily. But I believe humans still be adaptive with search engine as google. Ex. we can use fan if Air conditions don't exist.

    David

  •  
    18

    Michael Fitzgerald

    12/17/08 | Report as spam

    RE: Google Makes Us Stupid

    this is beginning to sound a bit like the argument over whether calculators destroy our ability to do math. People have long been rewarded for their ability to hold facts in their head. It's what we like in our politicians, our doctors, our lawyers, even our journalists. We don't want a doctor to excuse himself while he or she checks Google for the various potential causes -- unless of course it turns out the doctor forgot something or hadn't read the latest New England Journal of Medicine.

    Carr is arguing that we will get to the point where our brains don't remember much at all, but become reliant on search engines. He's taking the 'calculator is bad' argument to an extreme. I think he's wrong. But it's provocative.

    Michael

  •  
    19

    lelananh

    07/31/09 | Report as spam

    RE: Google Makes Us Stupid


    I was registered at your forum. I have printed the test message. Do not delete, please.



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