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McKinsey's Three Most Important Business Tech Trends

February 21st, 2008 @ 12:30 pm

1 Comment

Categories: Strategy

Tags: Trend, McKinsey & Co., Asset Management, Recruitment & Selection, Workforce Management, Operational Planning, Business Operations, Human Resources, Michael Fitzgerald

The uber consultants at McKinsey’s Technology Initiative have published their first Perspectives volume, seven pieces on the major trends the firm sees emerging.

I’ll highlight the first piece here (more later on the rest). It’s called Eight business technology trends to watch (free registration required), but these trends affect three aspects of business:

  • managing relationships
  • managing capital and assets
  • leveraging information in new ways

Of the eight trends, four help with managing relationships:

Distributing co-creation (the idea that firms will create products using outsiders)_
Using consumers as innovators (a subset of co-creation focused solely on your customers)
Tapping into a world of talent (finding independent specialists and freelancers)
Extracting more value from interactions (the idea that negotiation and conversation are becoming the most essential job skills in developed economies)

Two help with managing capital and assets:

Expanding the frontiers of automation
(connecting existing systems and automating the workforce in new ways)

Unbundling production from delivery

The last two relate to leveraging information in new ways

Putting more science into management (McKinsey’s belief that we can effectively parse more data than ever before)

Making Businesses from information (the ever-growing data pools will yield many new kinds of businesses)

Bill Holstein blogged recently in Corner Office about the one he thought most interesting, distributed co-creation.

I find the two related to leveraging information most interesting, because it should encompass all the trends, and it’s a uniquely hard challenge.

What’s your preference? [poll id=2]

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    sa17

    02/23/08 | Report as spam

    High consumer Confidence is the key.

    The article outlined what I have seen in the alternate health industry. I believe we can successfully weather a slowing economy by actualizing the needs of our customers within a reasonable time frame. Incremental changes over time bring about changes in our customer base and strengthen the 'stickiness' factor of our products. Simplicity is the key. Ultimately, high consumer confidence equates to increasing industry returns.

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