- The Find: According to one recent survey, complacent western managers “hugely underestimate” their Chinese counterparts while overestimating their own skills.
- The Source: The Global Management Challenge study from the Institute of Leadership & Management (ILM).
The Takeaway: The ILM surveyed 325 managers in the UK, US, France and China in an effort to determine the top characteristics for management success. Their research, however, uncovered something unexpected: despite clear advantages in education and drive among Chinese managers and the increasing innovation of Chinese business, western managers assume the Chinese lag behind in management know-how.
In fact, the opposite is true. Chinese managers have more education on average and also receive more in-house training than their western competitors. Perhaps, the English, American and French managers were turning down opportunities to brush up on their skills because they’re convinced they’re already at the top of their game. A large majority (65 percent) felt that there were no management weaknesses in their business.
Western managers also fail to practice what they preach. Managers in the US, UK and France identified getting things done, customer focus and communication as among their most important functions, but these are not the areas in which they felt they performed most strongly. Still, they expressed little interest in developing these key abilities.
Penny de Valk, CEO of ILM, warns: “Chinese managers are setting the global management agenda and those businesses and managers that are unable or unwilling to accept this change and evolve accordingly will fall by the wayside.”
The survey concludes: “Chinese managers surveyed came across as well educated and far more ambitious than those in the West; although we seem happy with the current state of our management capacity, they are not and are doing something about it.”
The Question: Are we over-satisfied with state of management in the West?
(Image of Chinese executive by the World Economic Forum, CC 2.0)










